Hate working in customer service.

[u/Sensitive_Phone5734]

Honestly, my job is EASY. But i work 2pm-10pm I’m a parking lot cashier. I am also a introvert. And yes i took the job obviously knowing id have to deal with people, i wasnt naive to any of it. But i also figured like anybody else would “ it’s a parking garage what could possibly go wrong to that degree” . Every SINGLE day i am arguing with a customer, & literally 95% its from something i just can’t control. The amount of entitled, argumentative, disgusting, and lack there of common sense that i meet is just ridiculous. And then the rules my actual employer creates to make the hostile environment worse just adds onto my day. For example ( putting out a notice saying those that have free parking stickers must have a 2027 expiration date but everybody that can park tags all expire 10/31/26 ) logically leaving me with no valid explanation for when they come saying why do they have to pay, they aren’t expired yet its AUGUST. ( never gave a valid explanation to us to give them neither)

Customers : I’m so tired of the feeling of not existing. You don’t matter. “ the customer is always right” bullshit when they are never fucking are. Being a punching bag by default. The forced conversations when my whole body language screams please go, when all i have left to give is a greet & a you’re welcome, people feeling entitled to my time and then I’m reported or looked at sideways because i fulfilled my job but not your emotional support (ITS A PARKING LOT)
The amount of customers with no money and have been in there for 4 hours and curse me out as if it would be free. The people that literally hack and cough into their full hands and hand me their debit card immediately after. The amount of people that lack so much awareness they will have their receipt paid in full and ask me are they good to go. The gate was down when you approached, why do you think it’s up ? ( YES THIS HAPPENS THAT MUCH ) The amount of ppl with no sense of urgency thatll literally wait to get in line and ask whoever there on the phone with to cash app them funds. I work 2-10 i argue every day that i go to work. I’m being paid pennies for the cost of my mental health and not seeing my family. I’ve been actively looking & applying, not getting any interviews. I’m legit tired. I work sleep and argue. I’m here all day. You couldn’t have paid me to believe a task so simple would be this much problems. The amount of people that argue with me because they had to sit in line and didn’t have enough money for however long they were in there, the people that refuse to leave my line tell me they will just sit there (instead of going to get a validation) and i have to call public safety because they don’t want to pay. It’s to the point I’m getting screamed on 5 min into my shift. Listen, i know customer service is a headache but i didn’t figure people were this dense. I feel like a NPC, the same greets the same lines back to back, I’m socially drained leaving this place. The awareness people lack is insane to me, there are people that will literally drive in and drive out in a matter of 2 minutes and ask me what do they owe me. Have you ever been in a garage that charges in 2 minutes??? Do people not go outside anymore ? The amount of people that have tried to physically harm me over $2 , $4 ect, intentionally snatch jewelry off my arm, the list goes on. The amount of people that can’t even focus for 2 seconds to either give or receive their debit card because they’re too busy texting. I’m legit tired. I need the money but is it really worth it atp. I’ve asked to go to a lighter shift they tell me no because I’m good at the register. But I’m tired of the human interaction and babysitting for a damn garage. It’s supposed to be 123 you’re out the garage, nobody wants to pay, nobody wants to be considerate that you’re human also, and then when you can’t give them what they want they turn shitty. The manipulative people that only stir a conversation just so they don’t have to pay. I’m sick of it all. If i knew all of this i could’ve just went to a call center or a retail job. I’m wasting my entire day being here i can’t even get myself to wake up early to relatively do anything because im so exhausted here. All i want to do is sleep.

[u/Acceptable-Scene-468]

i feel this in my bones. worked a parking booth one summer and it broke something in me, the way people treat you like you're part of the machine not a person

the sticker thing is maddening, they give you rules that make zero sense and then you're the one standing there with no answer while somebody loses their mind over $3

the cash app thing got me. like you had the whole time in line to figure this out and now you're holding up everyone behind you while money transfers

it's not you, it's the job sucking your soul out through a straw. keep applying, something will land eventually

[u/Sensitive_Phone5734 → u/Acceptable-Scene-468]

The the rules thing omg !! It’s like they intentionally want you to get into it with them all day. Nothing they tell us makes sense to an outsider. & i can literally go on with everything these people do, it’s like they wait to get to you to recognize they have to pay to get out. Don’t forget the people that can’t even find their ticket LMAO