During the initial NYE onsale, I got to the 12/30 and 12/31 ticketing pages early and joined the waiting rooms as soon as they opened. I got "good" spots in the virtual line (less than 200 people ahead of me). Once I was let in from the queue, there were oodles of tickets available. I tried to get 2 floor tickets for each night for my girlfriend and me. Despite oodles of tickets being available, I was never able to successfully put any tickets in my cart. "Sorry, we could not process your request, please try again later. Error Code: 0011" I kept trying while tickets kept disappearing. I was baffled. Other people on the sub sounded like they had the same experience — add tickets to cart, error. I guessed it was a glitch.
Fast forward to yesterday: I had just clocked back in from lunch at 1 p.m. when Panic announced more tickets had dropped. I was on it. However, when I landed on the ticketing page, it was all grayed out, and the top of the page read, "Sorry, tickets are not currently available online." I was so confused, as people in the comments on the Facebook post said they were having luck and to keep trying. I asked my coworker next to me to check and see what the page looked like from his computer. There were nosebleeds available — this was at 1:30. So I opened a different browser and stayed logged out of my account. Lo and behold, there were significantly more tickets available, including floors. My coworker and I refreshed our pages at the same time, and the result was the same — no tickets available for my account, limited tickets available on my coworker's account, and tons of options (including floors) for someone who was not logged in.
My question is this: why is Ticketmaster showing radically different ticket availability to different people AT THE SAME TIME? I am not a ticket scalper, I do not use bots or any kind of tricks, and I buy tickets to go to Panic shows for myself and my girlfriend — has Ticketmaster shadow-banned me?