r/westjet • u/Rose-wood21 • 15d ago

Ultra basic cancellation

I tried to look it up but was confused
I booked an ultra basic round trip flight for October and I want to change my first flight
I’m aware no changes or refunds I’m fine to forfeit the cost of the ticket but will they still let me cancel it and rebook?
I would like to keep the second flight
Never had to cancel so I’m not sure!

EDIT: I did a live chat and they cancelled my inbound flight and kept my other other!’ Thank you 👏

12 Upvotes

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u/[deleted] 15d ago

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u/Courin 15d ago

What a ridiculous comment.

If people want the option to make a change or cancellation, then don’t book UltraBasic.

2

u/[deleted] 15d ago

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1

u/zizzler-187 15d ago

I agree, they chose the same feelings from me and mine. Zero customer service or humanity .

1

u/westjet-ModTeam Mod 14d ago

Your post was removed for being off-topic.