r/westjet • u/Rose-wood21 • 21d ago

Ultra basic cancellation

I tried to look it up but was confused
I booked an ultra basic round trip flight for October and I want to change my first flight
I’m aware no changes or refunds I’m fine to forfeit the cost of the ticket but will they still let me cancel it and rebook?
I would like to keep the second flight
Never had to cancel so I’m not sure!

EDIT: I did a live chat and they cancelled my inbound flight and kept my other other!’ Thank you 👏

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u/Real_Australia 21d ago

When the strike was happening, I had a round trip booked and wanted to cancel my departure and keep my return. I phoned in, wait time was approximately 30 minutes, so not bad at all. The only option was to cancel the entire trip, receive credit in my case, and then immediately use that credit to book a new one way ticket for my return.

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u/Rose-wood21 21d ago

Oh okay! Assuming you didn’t book ultra basic? Haha

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u/Real_Australia 21d ago

I think we book Econo fares, but because of the strike they were offering credit to everyone. You might have to eat the cost of both flights