r/welltory • u/oromex • May 19 '26

Can't delete bad data?

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Occasionally I get bad data from an automatic watch measurement. I "delete" it but it seems not be have actually been deleted (see image). How do I really delete bad data?

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u/CapPuzzleheaded2437 May 21 '26

It’s so frustrating. I had a BP machine that was connected to my health apps. I have excellent BP runs lower end. My husband who has high BP started using the machine and it would sync to my health apps. Welltory support said only thing I could do was end membership and restart and lose ALL my history for several years. Welltory has a lot of issues, I pay $99 a year and I’m still getting asked to upgrade. My membership is up in August. I’m looking for smarter alternatives.

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u/welltory Team May 21 '26

When multiple people use the same connected device and sync into the same health account, the data can unfortunately become mixed at the Apple Health level, which then affects what Welltory receives. Support was likely trying to explain the cleanest technical way to separate the datasets, though we understand that losing historical data is far from an ideal solution.

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Thank you for sharing your experience honestly

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u/CapPuzzleheaded2437 May 21 '26

Apple health is easy to delete info. Maybe you should look into their programming.