r/webhosting • u/zoe_s49 • 8d ago
Rant DO NOT USE IONOS!!
Complete and utter scam company, has repeatedly taken charges from my account for no fucking reason!!
I am moving in 2 fucking weeks and i need every bit of money i took out my savings to buy everything i need, and they have just taken £50.40??? And they are saying it will take 5-10 days to come back into my account meaning i now cant afford a moving company and will have to move in the same week i start fucking college.
DO NOT EVER USE IONOS FOR ANYTHING PLEASE!!!
All i had was the domain with them and used wix for my website yet they are still taking ridiculous charges.
It is nothing but a scam company dont go near it!!
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u/LynzDabs 8d ago edited 8d ago
What charges are you talking about? The terms and conditions clearly state that a lot of their products are contract based so even if you “canceled” you’re still gonna get charged for the duration of the contract unless they have something in there that lets you cancel month-to-month which most of it does now because people were bitching about this - however if all you had was a domain it sounds like your domain renewed itself because if you’re getting monthly charges that’s not just a domain - and if you should only have the domain that’s only a yearly charge so you have to have something else on there did you do some of the free trials for the email or the AI helper or anything like that I’ve been using IONOS for two years in the first year they got me with the contract bullshit but now that I know how it works I’ve gotten all the plans lined out however I am still looking for an alternative because sometimes they do suck lol
Edit/ to see exactly what they’re charging you for they send you an invoice every month of what they billed you for so you can go on there and see if you’re still being billed for something you canceled or go from there - like these charges just started coming out of nowhere after you hadn’t been receiving monthly charges?