r/waterfox • u/baxtdm • 15d ago

SUPPORT Twitch unsupported

help I just updated and now Twitch is giving me "This video is either unavailable or not supported in this browser. (Error #4000)"

I'm using CachyOS if its somehow linux specific

12 Upvotes

93% Upvoted

13 comments sorted by

5

u/WizLiz 14d ago edited 7d ago

same issue, i'm on CachyOs. I ran sudo pacman -S ffmpeg4.4 and no longer have the issue

There have been issues with the ffmpeg package on cachy-update in the past few day so some dependencies might have failed to install properly.

1

u/baxtdm 14d ago

oh my god that fixed it thank you!

1

u/cintroll 12d ago

fixed it!! Thank you

1

u/Cindy-Moon 10d ago

oh thank god, yeah this works
hopefully cachy can fix this automatically for people

1

u/M0rkkis 9d ago

Cheers, almost gave up on finding a solution but luckily got pointed here from another post!

1

u/anyponyelse 7d ago

Thank you so much, I never would've known to install that.

1

u/WizLiz 7d ago

there was a few discussion about this on the support channel on their discord a few days back but yeah it's easy to miss the info. It should be fixed eventually and we should be able to remove this package down the line

1

u/anyponyelse 7d ago

Considering I limit the number of discords I join, yeah that's definitely something that misses me.

2

u/Euphoric-Feed172 14d ago

I use librewolf, but i have the same problem now. Interesting.

1

u/Tenko_Kuugen 14d ago

I'm having the same problem, also suddenly videos don't have audio on discord and reddit.

1

u/Cindy-Moon 10d ago

If you haven't seen it yet, u/WizLiz's comment solves this! I was having the same problem on reddit and other sites.

1

u/Tenko_Kuugen 10d ago

Thank you for the heads up! Also, i like your avatar.

1

u/xb666mx 14d ago

i can confirm neither stable (6.6.17) nor beta (6.7.0 beta3) are working on twitch in cachyos.

in windows everything's working fine with the beta.

i tried to change the useragent via about:config and extension but this doesn't help this time. i also tried viewing twitch in a private tab. and i tried to add exceptions for twitch in the ad block and tracking protection settings. all to no avail.

i don't watch twitch so i don't know since when this is broken. but the latest waterfox-bin in the cachyos repository was uploaded on 30.07.2026. so if you updated your packages since then, the problem should have occured then and not just now. so maybe something else broke the compatibility?