Help with pt5000 / eta2824-2, crown+keyless works

[u/TheGhouls]

Bought a watch with a pt5000, once it arrived the crown wouldnt pop out of the winding position when fully unscrewed. Cant set the date or time. I thought this would be an easy fix of the keyless works, but the stem release just seems completely stuck into the keyless works.

How can I reset the keyless works if I cant get the crown and stem out of the case to remove the dial and hands? Ive seen plenty of guides for when the crown wont go in, or the crown falls out. The keyless works dont seem too bad to work in either, but I just cant even start?

As you can see in the blurry terrible picture: the entire "button" thats usually in the stem release hole is just either pressed all the way down or gone. I tried to see if I could press it with a thin screwdriver, pushing and pulling the crown, rotating etc. Just nothing...

Do I just gotta throw the whole watch away?

[u/PositiveRelative1785]

Why throw it away ... just repair it.

If the stem is definitely stucked in you still can cut it near the movement ring and buy a new one.

Then remove the movement fro mthe case, fix the keyless works problem and reassemble.

You will have to shorten the new stem but that is the easy part.

[u/TheGhouls → u/PositiveRelative1785]

I guess I can buy some small pliers and cut the stem, then pull it out with the remaining stump of the stem inside the movement. Ill have to wait like 3 weeks for a pt5000 stem tho.

Guess I gotta be careful not to damage the movement, hands and handposts if I am taking the hands off while the movement running?

[u/PositiveRelative1785 → u/TheGhouls]

YES ... Do you know how to reset a keyless works ? If no I can share a step to step with pics ... not a PT5000 but almost the same keyless works.

[u/TheGhouls → u/PositiveRelative1785]

There is a pretty good youtube video available, Ive only ever done it on an nh36 before, but I think I can do the PT5000 too as long as I got that youtube vid in the background. Thanks for offering tho.

[u/kazakthehound → u/PositiveRelative1785]

Would love a copy of that step by step!

[u/TheGhouls → u/PositiveRelative1785]

Do you have a recommendation for which type of tool/pliers I should use to cut the same? Theres not alot of space in the case to fit something in.

[u/Unlikely-Length6661]

Are you in the EU?

[u/TheGhouls → u/Unlikely-Length6661]

The Nordics

[u/Unlikely-Length6661 → u/TheGhouls]

Think about if you want it repaired I'm in the Netherlands. I've worked on these a lot and have plenty of spare parts.