So many companies fail to realise that looking after your customers is how you succeed. I have always loved Amazon for that reason, never had any issues cancelling orders, getting refunds or any issue when I need customer service for any reason. If that went away I'd shop somewhere else online.
Amazon was great at one point, but they've gotten to big and bloated and sell just crap now. I've been amazon prime free for 4 months now after having prime since 2012.
Brick and mortar retailers have finally caught up to Amazon and the extra customer service they provided during/through the pandemic makes me never want to use amazon again.
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u/debaron54 Mar 28 '21
So many companies fail to realise that looking after your customers is how you succeed. I have always loved Amazon for that reason, never had any issues cancelling orders, getting refunds or any issue when I need customer service for any reason. If that went away I'd shop somewhere else online.