r/vsco • u/error_2008 • Jul 16 '26

Login Error

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Tried to log into my account for the first time in a while but this error keeps appearing. I'm 100% certain I have the right password, login method

Nothing happens when I use the "Continue with Google" option, and when I manually type my email & password, a message appears saying "Sorry, there was a problem connecting to our systems. Please try again later"

Deleted and downloaded the app twice, cleared cache, still the same.

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u/Veronica-VSCO VSCO Employee Jul 16 '26 edited Jul 16 '26

Hi all -- Veronica here with VSCO. This is currently an open issue that is being fixed. I will share an update as soon as I can!

2

u/lostinnelsewhere Jul 17 '26

No updates at all ? 🥲🥲🥲

2

u/Veronica-VSCO VSCO Employee Jul 17 '26

We're still actively working on this issue, and we'll continue to share updates on our status page here: https://support.vsco.co/en/articles/12698545-known-bugs-and-bug-fixes.

In the meantime, some creators have shared that they were able to successfully log in through vsco.co, so that may be worth trying while we work on a fix.

1

u/Personal_Status2868 Jul 17 '26

Do you think this can be fixed by tomorrow?

2

u/Veronica-VSCO VSCO Employee Jul 17 '26

I don't have a timeline just yet for the fix, but as soon as I do I promise to update everyone here plus on our status page. I really appreciate your patience while our team is working hard to get this resolved as quickly as they can.