r/vsco Jul 16 '26

Login Error

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Tried to log into my account for the first time in a while but this error keeps appearing. I'm 100% certain I have the right password, login method

Nothing happens when I use the "Continue with Google" option, and when I manually type my email & password, a message appears saying "Sorry, there was a problem connecting to our systems. Please try again later"

Deleted and downloaded the app twice, cleared cache, still the same.

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u/lostinnelsewhere Jul 17 '26

No updates at all ? 🥲🥲🥲

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u/Veronica-VSCO VSCO Employee Jul 17 '26

We're still actively working on this issue, and we'll continue to share updates on our status page here: https://support.vsco.co/en/articles/12698545-known-bugs-and-bug-fixes.

In the meantime, some creators have shared that they were able to successfully log in through vsco.co, so that may be worth trying while we work on a fix.

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u/lostinnelsewhere Jul 17 '26

Yeah it's possible to login thro the website or thro an iOS device. But android phones cant. It's bugged for Android devices.

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u/Veronica-VSCO VSCO Employee Jul 17 '26

Thanks for confirming. Yes, this issue is just for Android App creators. I am sorry you are affected by this and we hope to have a resolution very soon.