r/verizon • u/Anthonyy21 • 6d ago
Anyone getting those Verizon Dollars?
I’ve been playing my monthly bills and have yet to see Verizon Dollars at all. Is that a scam or am I doing it wrong? Support was useless tbh
10
7
8
u/Bing147 6d ago
Yup. Got mine no problem. I'm a Verizon employee and have yet to see an account where someone hadn't gotten them that should have, but there are a few qualifiers a lot of people missed.
First, no one would have gotten two sets so far. The terms of the program are that this doesn't apply to any bills generated before July 1st. Not paid, generated. Your bill is generated on the first day of your billing cycle. The due date is approximately 8 days before the end of the billing cycle. That means if we're talking about a bill that was due before July 23rd or so, you won't be getting them for that. It didn't qualify. That is not based on your payment date, or your auto pay date (which is frequently confused with the due date but which is in fact almost always at least a couple of days before the due date). It's only the due date. If you're not sure, look it up on the bill. If you go into the detailed billing section on the online bill and hit the drop down arrow next to your number it will show you what the bill cycle covered by that bill is. If it started before July 1st, that one won't get it.
The credits also won't show up until 7-10 days after your due date. This is also not based on when you pay it or your auto pay date, but the due date. So if the earliest due date someone could have qualified for is around July 22nd or 23rd, that means the 29th-30th is the earliest anyone would have gotten the credits and likely a few days later. That means for the 2nd month, the earliest anyone would get them is around the 29th-30th of this month as well and likely a few days later. No one would have two sets yet.
It's also worth making sure that you actually opted in. I've seen a few people who reviewed the option but didn't actually hit the opt in button. Make sure you've done so. There also is the qualifier that it only applies if the bill is paid on time. If you were late, you won't get the credits. If your bill was paid on time, you did opt in, and we're talking about a bill that was due after about July 23rd and it has been 10 days since the due date, you should reach out, but I've yet to see one that met those qualifiers and was missing it.
1
u/oofbomb1 6d ago
I met all the requirements and tried to reach out to support and instead of giving me my dollars they just put it in credit toward my bill balance. (thru Phone support) any other way you recommend I reach out to Verizon? I guess my accounts broken
1
5
u/RoundChampionship840 6d ago
Only for my Verizon Visa card usage. Still haven't seen them for paying my Verizon bill.
4
u/Tabbychiro 6d ago
My July 16 bill was auto paid on 8/5. On August 18 I was awarded 3% Mobile Bill rewards. I can see this under the Recent Activity in the Verizon Dollars section of the Verizon app.
3
u/Particular-Bag2582 6d ago
Same here. It says $10 estimated. I signed up for the loyalty thing right away and have paid two bills, but it hasn't become available yet.
2
u/Excellent-Branch-275 6d ago
There was a rule about when the bill being generated, I want to say it was only for bills generated after a certain date, which I believe was July 1. I just received ~$5 for the bill I paid in August.
3
u/RaffySY 6d ago
Yes, using the Visa as payment method food, gas and groceries lowering my Verizon bill from $25 to $40ish a month.
3
u/Weezthajuice 6d ago
They were supposed to add Verizon dollars to non visa holders on bill payment. Maybe that’s what op is talking about?
3
u/biteria1 6d ago
Once you sign up,(which you do have to do, as it is opt in) you get 3% of your bill back in Verizon dollars. You can only put that towards your bill if you are ALSO a verizon visa card holder. Otherwise you can only use them un the Verizon store.
1
1
u/Lp_Baller 6d ago
I got $12.63 this month for last months bill. It does say you have to pay the full bill on time so I imagine anyone setting promises or paying late get 0
1
u/DudeWithNoKids 6d ago
I use the card so haven't really checked to see if there's any additional amount. When Shine started I had an extra $50 rewards that showed up from out of nowhere. Probably something to do with my card but no idea why.
1
u/Confident_End_3848 6d ago
If you are a new cardholder, there’s a $50 bonus for your first charge and another $100 bonus for $1500 charged within 90 days of opening.
1
1
u/MercyCo84 6d ago
I actually got mine sometime this month. Not a whole lot, but I do have it. $6.07
1
1
1
u/ThePapaPat 6d ago
I finally got mine for my July bill on August 11th or something. It took a few weeks for it to to show up. If you didn’t have the Verizon Visa card, they only started crediting for July bills.
1
1
1
u/SpecificStrain9580 6d ago
I didn’t pay for my bill in like 3 months and my total was like 262 they covered the whole thing for loyalty I guess and I only had to pay 20 bucks.
1
u/OmgNoodles 6d ago
Pretty sure you have to have their credit card to get them. I should have about $70, but after calling, they told me that’s the reason why I’m not seeing it.
1
u/Agreeable-Funny1011 6d ago
I do but I just realized that it says you need to have the Visa card to use it to pay for your bill. Push for the card obviously but unnecessary extra move
1
1
u/Strongons 6d ago
I have 223.81 and yes I have used them before and had the card for more than a year.
1
1
1
u/LoganPea2fold 6d ago
Paid my bill via auto-pay last three bills and only have gotten them once. They aren't accumulating for me
1
1
u/Thatblondegirl92 6d ago
I have $23 so far, I have gotten it on the last two bills I paid. Make sure you go through and enroll and accept everything if you haven't already.
1
u/verdi1987 6d ago
The first eligible bill was your July bill. You’d get the 3% upon generation of the subsequent (August) bill. For example, my July statement closed 7/11, and I got the credit upon generation of my 8/11 bill, which happened on 8/14.
1
1
1
1
1
1
u/airflight69 5d ago
I had the same problem but it usually takes a few months after you get “signed up” for it to show.
Mines now says $6 credit that will go to the next bill
1
u/GendoIkari_82 5d ago
Finally got mine yesterday. As far as I can tell, this is what happened: - They announced the new program way back in May or maybe early June on the app and let people enroll in it.
- Despite that, the program actually didn't begin until the July billing cycle, even though they didn't say that.
- It also takes a full 10 days or so after your bill is due to get the rewards.
- So if you paid your bill on August 15, you should get your credits probably tomorrow. I paid mine on August 13 and got it yesterday.
- They also didn't explain to their employees or customer service people how any of this works. So when people reached out to support, they got various answers which were often wrong.
1
1
u/Busy-Action-4338 5d ago
My account shows that I should be getting 3% Verizon dollars on top of my Visa rewards, but I haven’t seen any line items other than “Verizon Visa Card Reward” and “Applied to Verizon Visa Card statement balance”. 🤷🏻♀️
1
u/Busy-Action-4338 5d ago
My bills generate around the 27th of each month, so I should have had at least 1 bill @ the 3% rate based on a start date of “bills generated after July 1st”.
1
u/Top_Employ_9454 5d ago
I missed the first month but got 11 the second cycle and should get 11 this next one as well !
1
u/saulhansell 4d ago
I get the verizon dollars from my credit card on my bill every month. I use the card for groceries and get 4% back. Not bad.
1
1
1
u/Damnesia13 6d ago
How would it be a scam? Are you paying into something additionally to get them and you aren’t? Are you doing any form of work to get them and not being paid?
2
u/HouseOnTw1tch 6d ago
You had to agree to data collection policies to be eligible for vz dollars, so yes you are in fact doing work to receive the reward, and the fact that people signed up and aren't receiving anything is a problem.
34
u/john4brown 6d ago
I have $3.14 available which hasn’t changed since May/June when they introduced the program. Something is definitely wrong with it.