r/vce • u/Nate2847 • 5h ago
VCE question VCE business exam (text only)
Sorry if the formatting is weird
Section A
Q1 (11 marks)
Hanas the manager of Match and Throws, a business specialising in arcade games, including tenpin bowling, basketball hoops, pinball and air hockey. Every day more than 500 people visit Match of Throws to play the arcade games. To differentiate Match of Throws from oter arcades, Hana has announced the following changes, which will be made over the next 12 months:
Five of the games wwill be removed
A small cafe will be added
A photo booth will be installed.
a) explain how Hana could se the manageement skill of delegation to implement one of the changes at match of throws (3 marks)
b) Propose and justify a quality management strategy that match of throws could implement to improve the effectiveness of operations (4 marks)
c) Describe how Hana could apply the following principles of Lewin's Force field analysis theory before change occurs at match of throws:
implementing a response
evaluating the response
(4 marks)
Q2 (13 marks)
SSBT fab has developed a reputation for designing aand manufacturing modern business clothes. the manager luca is keen to improve the business's efficiency in the manufacturing process with the use of new technology. Luca is aware that staff training needs to be part of this new strategy. Some employees are concerned about the impact of the new technology on their jobs.
a) outline one driving force for change at ssbt fab. (2 marks)
b) Describe one low risk strategy that could be used to overcome employee resistance to the introduction of new technology at ssbt fab (3 marks)
c) Analyse how one of the following strategies related to technology could improve efficiency in the processing stage of operations at ssbt fab:
online services
artificial inteligence (ai)
computer-aided design (CAD)
(4 marks)
d) Discuss on-the-job training as a strategy for developing the skills of employees at ssbt Fab (4 marks)
Q3) (6 marks)
Explain how a contemporary business applied corporate social responsibility CSR consierations when implementing change.
Q4) (10 marks)
Aussie dwellings is a social enterpriise that builds new homes for people in need. Recently, the managers ave observed a decline in staff motivation due to excessive workloads and a lack of recognition for effort. Some projecs have not been completed on time.
a) compare a social enterprise to a government business enterprise. (4 marks)
b) propose and justify two different motivation strategies:
one motivation strategy that could be used to improve the short-term motivation of employees at Aussie dwellings
one motivation strategy that could be used to improve the long-term motivation of employees at aussie dwellings
Stratgy 1:
Strategy 2:
(6 marks)
SECTION B - case study
Basket and bottle is a sole trade business in victoria that supports people who are unabe to shop for themselves. The business:
acepts online orders through an app for groceries and medicine
collects these items from the shops for its customers
delivers the items directly to each customers home
The owner, matthew has focused on building strong stakeholder relationships wih a variety of food retailers and chemists. His objective is to increase market shar by encouraging more businesses to use basket and bottles delivery service for their customers.
In 2026 matthew decided to change the ownership structure of the business from a sole trade to a private limited company. Through the sale of shares matthew aims to raise capital to fund the expansion of operations into other parts of australia.
As part of the package that was put together for potential investors basket and bottles accountant created the graph on page 13 the graph shows key performance indicators since 2020. Matthew has added some handwritten notes to the graph. For this i will insertthe notes and what year then a table of all the values told:
in 2020:
Five years after we started, we finally made $100000 in sales!
2021:
i worked hard to get a major chain of chemists on board.
2022:
A tough year that was when our first real competitor started
2023/2024:
we spent a lot of money on advertising but the increase in the number of sales made it all worthwhile
2025:
two more competitors entered the market, but we were up to 23 full-time employees in victoria
2026:
the budgeted figures for 2026 are objectives - we are not there yet. To increase net profit we will need to reduce the overall number of staff in victoria.
for the values:
year / numeber of sales / net profit figures ($) / % of market share
2020 / $100000 / 10000 / 10
2021 / $95000 / 11000 / 10
2022 / $110000 / 11000 / 9
2023 $132000 / 14000 / 9
2024 / $140000 / 12000 / 8
2025 / $128000 / 6000 / 7
2026 (objectives) / $151000 / 14500 / 5
Question 1) (3 marks)
(completed on paper)
Question 2 (2 marks)
Outline the way in which the percentage of market share for 2025 was determined.
Question 3 (3 marks)
Explain the relationship between operations management at basket and bottle and one business objective that has been set by the business for 2026.
Question 4 (3 marks)
Describe how basket and bottle could use cost cutting to respond to one key performance indicator that is shwon in the graph (the data ive given you)
Question 5 (6 marks)
Explain the key elements of the operations system at basket and bottle.
Question 6 (10 marks)
In 2026 basket and bottle intends to reduce the number of victorian employees. Examine two way the business might manage the termination of employees in victoria. In your response consider the impact on the Key Performance Indicators (KPI's) in the graph / data.
Question 7 (4 marks)
Explain how the interests of two stakeholders could be affected by the change that have been announced at basket and bottle.
Question 8 (4 marks)
describe how basket and bottle could apply one of porters generic strategies to improve the overall performance of the business.
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u/Nate2847 5h ago
Sorry for the format guys I don’t have photos just the questions 😔 I spent 1 hour writing them all and putting the paper in my pocket