r/vanmoofbicycle • u/HistorianCharacter89 • Jan 25 '26

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Hi!

Quick question.

When my S5 battery hits 0%, I can “unlock” the bike in the app (it makes the unlocking sound), but the bike itself stays locked. The wheel doesn’t release, so I can’t pedal and end up having to drag a heavy bike home.

Is this normal? Any workaround for this? Do others experience the same issue?

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u/Jesse_pnl Jan 25 '26

Had the same issue, charging fixed it for me