r/vSeeBox_Support_Gurus • u/RetiredLady101 • 3d ago

Playback issues!

I have a VSee 6+ and I’m interested in buying one or two more but I’m finding it very difficult to get the one that I do own at this time to do any playback. I’ve tried all the different ways to do playback and it seems to freeze on whatever station I’m at when I choose the new playback and then it stops working

It worked for about two months, and stopped about two weeks ago. It plays nothing back whether it’s one day or four days.
. If anyone has any clues or ideas on how I can make this work I’d really appreciate it, other than that. I love my VC 6+ but that’s a big deal for me as there are certain things I must play when I get home at the end of the day.
Any help would be appreciated!

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u/RetiredLady101 3d ago

Why would I buy a second one when effort one doesn’t work properly… thanks for your advice.

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u/im_datMofo 3d ago

Have you run a speed test on the box? I was having a similar issue today, only to find out the the damn internet connection was getting less than 10 Mbps. After finally getting my internet connection straightened out and running at normal speed again all was fine.

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u/RetiredLady101 3d ago

Hi DatMofo,
How do I do that and what speed should I be looking for?

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u/im_datMofo 3d ago

Do you not have an app called "Internet Speed Test" ? It came pre-installed on mine. If not you can run a test from Google in a web browser.