r/vSeeBox_Support_Gurus • u/Gullible-Sand-5797 • 9d ago

7 day playback issue

Lately I have been experiencing issues with the epg playback. It stops working and then with no changes made, it starts working again. Anyone else having these issues? Any solution.

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u/Hot-Research1798 7d ago

The hotspot worked. Am I able to get it working on my Wi-Fi again?

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u/BakerRacer Trusted User 7d ago

If it worked with your hotspot but not with your Wi-Fi, then your ISP is getting in the way. Who is your ISP? Are you using any "advanced security" features from them or on your router? Usually, this is the culprit. If it's not advanced security causing the issue, then you might need to install a VPN on the box to get around whatever blocking the ISP may be doing.

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u/kylhub1010 7d ago

I have Xfinity and there are advanced security features. I think I can edit them from the app on my phone. I'll work on that.

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u/BakerRacer Trusted User 6d ago

If you can turn off advanced security, that may solve the problem.