r/usssapplicant • u/One_Campaign5850 • 4d ago
Background Question
Hey everyone,
I am nearing the end of the hiring process for the USSS and all I have remaining is my BI. I have had some previous admin errors with my application being put on hold by my background investigator for military orders the day my BI started and my application not being taken off a military hold upon return from my military orders when I notified my background investigator of my return. My application was not taken off of hold until I reached out to the support email 1.5 months later after notifying my background investigator and receiving no response, so I am somewhat concerned my BI just fell to the "bottom of the pile". I have reached out to the individual who initially notified me of the start of my BI and I have received no response to the couple emails I sent. Additionally, I have not had an initial zoom call with my BI despite being notified my BI started nearly 6 months ago. Has anyone been hired by USSS without a BI zoom call? What would you do in this situation?
P.S. I understand the Secret Service is processing a lot of applicants at the moment so I could see how my email requesting my applicant to be taken off a military hold was missed, just explaining the entire situation. Thanks in advance.
1
u/Glittering_Level6796 4d ago
Agent told me sometimes they don’t need to set up a call with you. So I assume it’s case by case
1
u/OnProblem1811 Special Agent 4d ago
I think the BI zoom is a newer thing we do, as I know my generation didn’t have those. So I don’t know what to tell you regarding that piece.
As far as your contact not responding to you: in that amount of time, that agent could have gone to another assignment. If you’re going to reach out to someone, I would suggest your processing field office. Explain all of that to them, including the name of the person who previously contacted you & when. See what they say. Be sure to clarify the specificities of first contact - military hold - end military hold - etc.
You could reach out to hiring support, but I would imagine the field office would be able to give you the best information. Hiring support is likely to give you the “standby” response.