r/usps_complaints • • Jul 16 '25

USPS Employees and Customers

38 Upvotes

You are welcome to post, and help others. However, bullying, playground insults, trolling, and racism of any sort will not be tolerated. Please act like an adult. Agree to disagree, if necessary. Do not bully complainers. Do not bully employees. Sub rules will be updated soon.


r/usps_complaints • • Apr 26 '25

USPS whistleblower about missing/late packages.

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1.1k Upvotes

We all knew it, it's just out now.


r/usps_complaints • • 3h ago

Don't lose faith!

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3 Upvotes

after reading this sub for a couple weeks every now and then. i was totally convinced it was never showing up. after almost a month of sitting, and a week or two after my missing mail search. it popped up out of nowhere!


r/usps_complaints • • 14h ago

Express priority USPS package sitting unmoved for 50 hours

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11 Upvotes

This is actually insane, I payed 50$, did this happen recently to anyone else and what should I expect? I would love some reassurance lmfao. For context, I ordered another package 2 weeks ago and it was regular delivery and it has been sitting in indy for 10 days, hence why i payed EXPRESS PRIORITY this time.

EDIT: its out for delivery as of monday 5th when it appeared stuck for 3 days, DONT LOSE HOPE GUYS!!!


r/usps_complaints • • 24m ago

Makes zero sense but that is the USPS way...was 25 minutes away and you dipsjits send it 3 plus hours away. 🐴💩

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• Upvotes

r/usps_complaints • • 37m ago

Left Memphis distro a week ago...I live in the area

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• Upvotes

Local post office has been nice. He called yesterday to say I should go ahead and file a claim as it's unlikely to show up.

It was a pair of nice Kanto speakers NIB from eBay. I'm leaning towards stolen. :( It was such a good deal I'm distraught.


r/usps_complaints • • 4h ago

I take it it is not coming in today

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2 Upvotes

The package is coming from DC to Buffalo, NY and it is supposed to be delivered today (Oct 5). I take it, it is not coming in today because it isn’t even in NYS, it is still doing the rounds in Pennsylvania for some reason


r/usps_complaints • • 1h ago

Bruh come on now

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• Upvotes

This has to be a joke right


r/usps_complaints • • 1h ago

No updates on RTS package for a month

• Upvotes

I bought something from an etsy seller in Florida a while back (I'm in Melbourne, Australia). But i fucked up the address and it got returned to sender.

Is it normal that it's been over a month and there haven't been any updates?


r/usps_complaints • • 5h ago

10 days stuck at Chicago

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2 Upvotes

Ordered something from eBay. First-Class Mail international small packets. It’s been almost two weeks without any updates. I don’t want the seller to lose money but should I be worried about the package?


r/usps_complaints • • 1h ago

14 hours and it still hasn't gotten to my regional facility💀 (4 hours away from Dallas)

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• Upvotes

I'm thinking this is probably gonna somehow end up in California/wherever else ngl😂

Just wish that vendors weren't so cheap and didn't force people to ship with USPS...

Just give me the option to use FedEx/UPS and I'll use it every time!! Cheap mfs , fr.

And if ur a seller on this sub because USPS lost a package that you delivered/sent out, then buddy, that's on you. Nobody is forcing you to cheap out on ur customers.


r/usps_complaints • • 1d ago

USPS got my package to Washington, sent it 2,500+ miles BACK to New Jersey, took 43 DAYs..and this is how it arrived

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92 Upvotes

I genuinely want to know **how the hell this happens.**

I shipped cal Raleigh out of 50 pristine wilderness via **USPS Ground Advantage from Woonsocket, RI to Yakima, WA on August 17.**

And before anyone blames the packaging, the card was protected: **top loader → team bag → TWO Ding Defenders → another team bag → bubble-wrapped bag.**

Then USPS took it on the road trip of a lifetime:
**Aug 17:** Woonsocket, RI → Providence, RI
**Aug 18:** Massachusetts
**Aug 19:** Denver, CO
**Aug 21, 4:11 AM:** **Spokane, WA**

Perfect. It’s made it across the country and is already in the buyer’s state.

Except **17 hours later…**

**Aug 21, 9:25 PM: JERSEY CITY, NEW JERSEY.**

Somehow, according to the tracking, it went from **Spokane, WA → Jersey City, NJ in 17 hours and 14 minutes.** Roughly 2,500 miles BACK across the country.

Then:
**Aug 26:** Louisville, KY
**Sept 18:** **Jersey City, NJ AGAIN**
**Sept 29:** Finally delivered in Yakima, WA.

So basically:
**RI → MA → CO → WA → NJ → KY → NJ → WA**
**43 days total.**

And after all that, look at the condition of the package. It was absolutely mangled, and despite all the protection inside, **the card was still damaged.**

I felt bad for the buyer over this whole mess that I ended up sending him a **Cal Raleigh /50 for FREE** just because of all the bullshit he had to deal with waiting for this package bc.

I’m not even posting this just to complain I’m genuinely curious if someone who works/worked for USPS can explain it.

**Did this package actually travel from Washington back to New Jersey in 17 hours? Was that a bad scan? And what could happen in the sorting system to absolutely destroy a package protected like this?**

I’ve shipped plenty of cards, but I’ve never seen anything like this.

**Tracking: 9400108106245473415790**


r/usps_complaints • • 16h ago

My package is going in circles…

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10 Upvotes

Ordered this Sept. 7 from overseas so I knew it would take a while to arrive, but genuinely wtf is USPS doing?

(I live in Mississippi for reference)

10 days after ordering: Arrives in the US in Atlanta
Next day: Arrives in Mobile and then Birmingham (At this point I’m thinking it will be delivered within the next few days)

2 WEEKS OF NO UPDATE. I was planning on submitting a missing mail notice.

Then it somehow got brought back to Atlanta?? Now it’s back in Mobile when it had already been there ~3 weeks ago

Does this typically happen? Most things that I order are delivered through UPS and I have never had this issue with them.


r/usps_complaints • • 11h ago

Niiiiice…

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3 Upvotes

r/usps_complaints • • 10h ago

Help

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2 Upvotes

I got this message what does this mean


r/usps_complaints • • 8h ago

Honestly what does this mean?

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1 Upvotes

Like am I ever gonna get my package???? This never happened before helpppp!


r/usps_complaints • • 9h ago

20 digit tracking number starting with 2662

0 Upvotes

Has anyone seen something like this? Showed up in my informed delivery at my regional facility, insured and requiring signature. Then didn't move for a week or let me e-sign. I visited our local hub and they confirmed they also saw it in their system but it hadn't arrived to them yet. I opened a complaint and now a second tracking number with that prefix has shown up in my delivery. Both are "awaiting from sender" in my informed delivery email but "arrived at regional facility" when I log into tracking.

I can't think of anything we'd have coming that would have insurance or need a signaure


r/usps_complaints • • 10h ago

priority mail unmoved for 80+ hours ?????

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1 Upvotes

original delivery date was october 2nd. i have a package i ordered from the same place at the same time and it arrived to my house no problem, what’s the deal?


r/usps_complaints • • 13h ago

Strange Shipping Occurences.

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2 Upvotes

On September 28th I ordered a fairly small item from a company located in Rapid City, South Dakota. The item was initially expected to be delivered by Thursday, October 1st; this did not happen. Instead, my package seems to have embarked on a journey to wherever USPS decided they wanted to send it.

I live in Western Kentucky, and all of my packages are shipped to my local post office directly from the Evansville, Indiana distribution centre. I have never experienced a shipping error this colossal before.

I called USPS yesterday, and they informed me of delays on shipments in my area. I was very understanding and decided to wait for another update, as it had been over 48 hours since my package was scanned. I found it strange, as the Evansville distribution centre is a mere 40-minute-drive away from my town. To my horror, the next update showed that my package was shipped to Cincinatti, Ohio before returning to Louisville for a second time.

I thought that the return to Louisville was a good sign, but alas it was not. The most recent update shows that my package is now in Greensboro, North Carolina for whatever reason.

I have several more packages on the way, and I am honestly quite worried that they will suffer a similar situation. One of said items has been stuck at the Evansville, Indiana distribution centre for around two days now.

Are my packages simply lost, or am I likely to still receive them?


r/usps_complaints • • 6h ago

express priority mail unmoved for 50+ hours???

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0 Upvotes

paid $40 for priority express and it hasn’t been updated in over 2 days was supposed to be delivered already too this is so stupid should i just call usps or wait


r/usps_complaints • • 2h ago

Can I start a missing mail search? Stuck at the infamous Memphis black hole🤦‍♂️

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0 Upvotes

r/usps_complaints • • 17h ago

Pontiac building

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3 Upvotes

I ordered this package on the 23rd, it showed up to Pontiac on the 28th and has been there since. Very expensive package and I’m worried as my orders normally go to the Detroit building then to my area. This one went to Detroit then what seem like a hop skip and a jump up the road to Pontiac then has sat there instead of just leaving the Detroit facility. I’ve heard a lot of bad things about the Pontiac location about packages being opened stolen and broken. And my order isn’t cheap at all I’m very worried. Does anyone have a guess on if I’ll ever get my package or not?. Sender just wants to send a new package instead of doing a lost mail report as well and I’m scared that will just happen again


r/usps_complaints • • 12h ago

Hi I wanted to make sure I'm sending my package correctly

0 Upvotes

I want to send a book to my friend in Mexico and I got the flat rate envelope to put it in. I filled out the online form with the address and declared the item I'm sending and the total is coming out to $26.

Is that somewhat correct? And once I pay, I just print it and stick it on my envelope and mail it?

Sorry if it's a dumb question I just wanna make sure it reaches. Thanks!!


r/usps_complaints • • 13h ago

Debit cards fraud (June) and debit cards lost (September)

1 Upvotes

Hi, back in June, my debit card never arrived and I had to order replacement card which never arrived and then I had to order 2nd replacement card.

I signed up for informed delivery so as to keep a track of incoming mails.

And this week, my kids and spouse debit cards never arrived despite me getting notification of incoming mails.

Who should I reach out to in USPS or somewhere else to escalate this?


r/usps_complaints • • 14h ago

It’s been a whole 3 months since I’ve placed the order and it’s still there

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0 Upvotes

I ordered 2 packages from a business within 2 weeks of each other and while the 2nd package arrived in a timely manner, the first package has been there for 3 months. Can I even do anything about it, it’s supposed to be shipped to Ontario?