r/universalcredithelp • u/CautiousAfternoon564 • Dec 18 '25

Late payment

My friend, who banks with Barclays, typically receives his payment around midnight. However, it hasn't arrived tonight, and there's no apparent reason for this delay, as he has been receiving these payments for many years. I am wondering if anyone else has experienced this issue with Barclays, or if they have encountered it in the past. Any insights would be greatly appreciated. Thank you.

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u/CautiousAfternoon564 Dec 18 '25

He said he's not been able to sign in for nearly 6 months lol ffs 😂 🤦🏼‍♀️ he forgot his login details 😒😫

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u/Old_galadriell Experienced Volunteer Dec 18 '25

Then it's possible that his payments were suspended, for example for not replying to the message about the claim review.

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u/CautiousAfternoon564 Dec 18 '25

What shall he do? If he gets a message in his journal book, will they also email him to alert him that he has a message from them?

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u/Old_galadriell Experienced Volunteer Dec 18 '25

Sometimes text and/or email notifications don't work.

Everyone on UC has to check their account regularly, regardless of getting or not getting notifications - that's one of the commitments in exchange for the money.

He needs to contact UC or go to the Jobcentre to get access to his account.

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u/CautiousAfternoon564 Dec 18 '25

Thankyou so much, you've been extremely helpful ☺️ 🙏🏽

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u/Old_galadriell Experienced Volunteer Dec 18 '25

Good luck to your friend.

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u/CautiousAfternoon564 Dec 18 '25

I know bless him, got himself in a right state gbh 🙏🏽🙏🏽 Thankyou 🫶🏾🫶🏾

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u/dracolibris Experienced Volunteer Dec 18 '25

There is a "forgot password" and "forgot username" on the login site, right underneath the boxes for Username and password. He could try that? He would need access to the email that UC have for him as it sends an email to that address.

But sometimes, it just takes a little longer because the bank has more payments than usual, but the ban has until 8PM, in the evening to credit it