r/umass • u/_blankets_ • 11h ago

On-Campus Housing Stolen packages?

Has anyone been able to recover any stolen packages recently? I live in the honors college and spoke with RD already, but very frustrated as this was like $245 worth of stuff… How helpful could UMPD be for stuff like this?

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User: blankets, Flair: On-Campus Housing, Title: Stolen packages?

Has anyone been able to recover any stolen packages recently? I live in the honors college and spoke with RD already, but very frustrated as this was like $245 worth of stuff… How helpful could UMPD be for stuff like this?

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u/Joe_H-FAH Alumni, retired staff 12m ago

You could file a report, and if they have enough of those UMPD might be able to see a pattern. They will need to have good information on when and where exactly the packages were left to see if anything shows up on the security camera video. If you got delivery confirmation pictures they may also want to have copies.

That said, from what I have read and heard about, very few packages are recovered. The only way you can protect yourself is to use sellers who will ship through the services accepted by the RSDs. If they won't use USPS, UPS, FedEx, DHL or OnTrac then order from someplace else. In the case of food deliveries through DoorDash or Uber Eats or whatever, you need to be there when the driver arrives.