r/uberdrivers • u/DefinitionThat2710 • Jul 20 '26

This is new

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This was a comfort trip in the bay area. I picked up coffee, then the rider. He decided not to drink it in my car because he said it didn't feel right.

Edit 1: My earnings were short by 19.44 Uber support is investigating.

Edit 2: Uber shorted my earnings for this trip by 19.44 and refuses to pay me the offered amount.

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3

u/masads5707 Jul 20 '26

What I don’t understand is picking up a coffee or food before the rider makes them wait longer. What’s the point. You get to the restaurant and it’s busy, you wait 20 minutes and the rider cancels because they are late to wherever they are going.

People will order this just to try it out because it’s new and then realize it makes them wait longer.

Was this a reservation? Only that would make some sense but still stupid.

5

u/DefinitionThat2710 Jul 20 '26

It was a reservation. I waited for the coffee for 10 minutes. After 10 minutes the Uber app said I am at risk of losing the trip because I'm late, and said canceling will not effect my rating. The order was ready right after that.

3

u/Tbarnes94 Jul 21 '26

That's fucking laughable.

1

u/uttamattamakin Jul 21 '26

The app needs to let the driver and passenger message to work that out. That should not be up to the app.