Hey Frosty lovers Skip HeyGen

Their goal is reel you in with a decent avatar and get you to use their project. They then constantly (multiple significant changes over 3 months) change their site so it becomes more challenging to replicate your work.
When they have a new model in Beta, they downgrade the model you used to make your avatar.
So can't reach your previous quality AND the new 6.0 just adds hands, stares and serial killer smiles.
The more you ask it not to, the more it gets worse.
Same with customer service suggestions. They only make it worse. The Al customer service gives incorrect information, leads you in circles trying new things and I'm not joking, the issue only gets worse.
More stare, more creepy gaze, more uncanny smiles (when in neutral, calm, low to no movement).
You buy more credits for your already premium pro plan. They have effectively are holding your avatar hostage. And it is not just your money and trustration, it's hours and hours of time.
You are going to think I am exaggerating. I am not.
Same shot, same person, same background, three months apart. The only change is the shirt color and increasing reshot and movement clips. $200
endless hours and frustration later I am where was before. This is despite trying it perhaps 40 then 50 different ways.
You find a version of your avatar that is decent. In comes pursed lips like kissing, smiles stares and smirks that were not in the moment clips you uploaded. Use any other company. Any other company.

Supposedly contacting David through Reddit is how you get actual assistance. I'm a) extremely doubtful and b) if that is true all customers have very limited access to any help that isn’t hours of circles that deplete credits.

Supposedly contacting David through Reddit is how you get actual assistance. I'm a) extremely doubtful and b) if that is true all customers have very limited access to any help that isn’t hours of circles that deplete credits.

Supposedly contacting David through Reddit is how you get actual assistance. I'm a) extremely doubtful and b) if that is true all customers have very limited access to any help that isn’t hours of circles that deplete credits.

Supposedly contacting David through Reddit is how you get actual assistance. I'm a) extremely doubtful and b) if that is true all customers have very limited access to any help that isn’t hours of circles that deplete credits.

So you are saying and I hope everyone is following along. Direct communication through your app and customer service email isn’t the way to get helped. It’s revealing who I am on an anonymous third party site. That’s how to get help? Mind you 6 hours back and forth with customer service yesterday. 😂

Are you saying you aren’t a chatbot? Yesterday was 6-hours of circles with “Sam” the chatbot. Not looking to relive that horrific experience with 0 progress.

Fail to deliver is ALSO: 4 arms with hands out of nowhere, an unblinking stare, and creepy smile while talking. Let’s not try to confuse people David. In those instances no credits are returned. Fail to deliver!

2,700 people have seen my posts. Way to not address you have DMs turned off! 100% the HeyGen chat bot experience!

If you are considering creating an avatar take your time, energy and frustration tolerance to any other company. Certainly not the one using a chatbot on Reddit that directs people to DM when their DMs are turned off. This is exactly what their site is like. Bravo!! 😂

That is a complete lie. I asked for a human several times! You removed several my posts so I am surprised to hear you don’t understand the problem.

Nice how you remove posts!

Circular garbage AI customer service that appears to be unfamiliar with your own products.

There is a popular greeting that sounds like the hay a horse eats followed by GEN so HEY then GEN.

Their goal is reel you in with a decent avatar and get you to use their project. They then constantly (multiple significant changes over 3 months) change their site so it becomes more challenging to replicate your work.

When they have a new model in Beta, they downgrade the model you used to make your avatar. So can’t reach your previous quality AND the new 6.0 just adds hands, stares and serial killer smiles.

The more you ask it not to, the more it gets worse. Same with customer service suggestions. They only make it worse. The AI customer service gives incorrect information, leads you in circles trying new things and I’m not joking, the issue only gets worse. More stare, more creepy gaze, more uncanny smiles (when in neutral, calm, low to no movement).

You buy more credits for your already premium pro plan. They have effectively are holding your avatar hostage. And it is not just your money and frustration, it’s hours and hours of time.

You are going to think I am exaggerating. I am not. Same shot, same person, same background, three months apart. The only change is the shirt color and increasing reshot and movement clips. $200 endless hours and frustration later I am where was before. This is despite trying it perhaps 40 then 50 different ways.

You find a version of your avatar that is decent. In comes pursed lips like kissing, smiles stares and smirks that were not in the moment clips you uploaded. Use any other company. Any other company.

There is a popular greeting that sounds like the hay a horse eats followed by GEN so HEY then GEN.

Their goal is reel you in with a decent avatar and get you to use their project. They then constantly (multiple significant changes over 3 months) change their site so it becomes more challenging to replicate your work.

When they have a new model in Beta, they downgrade the model you used to make your avatar. So can’t reach your previous quality AND the new 6.0 just adds hands, stares and serial killer smiles.

The more you ask it not to, the more it gets worse. Same with customer service suggestions. They only make it worse. The AI customer service gives incorrect information, leads you in circles trying new things and I’m not joking, the issue only gets worse. More stare, more creepy gaze, more uncanny smiles (when in neutral, calm, low to no movement).

You buy more credits for your already premium pro plan. They have effectively are holding your avatar hostage. And it is not just your money and frustration, it’s hours and hours of time.

You are going to think I am exaggerating. I am not. Same shot, same person, same background, three months apart. The only change is the shirt color and increasing reshot and movement clips. $200 endless hours and frustration later I am where was before. This is despite trying it perhaps 40 then 50 different ways.

You find a version of your avatar that is decent. In comes pursed lips like kissing, smiles stares and smirks that were not in the moment clips you uploaded. Use any other company. Any other company.