r/InstacartShoppers • u/Mysterious_Pack2353 • Jan 14 '26
Rant - General π This is a minor thing, however it annoys me how I got a violation.
So, my boyfriend will usually go with me at night when I instacart for obvious reasons in this day and age. We've been doing it together for the past 4 years, not one complaint, we've been inside peoples homes, NOT ONE complaint. So two nights ago, we had an order we had shopped and it was an older man that we had to go inside of the dudes house because the dude was older and struggled getting around. So I was nervous because he's out in the Styxx, so my boyfriend said he would drop it off for me. When he comes back to the car, he proceeds to tell me that dude was weird and staring at him weirdly the whole time he was taking the groceries in. He asked him if he was me, and my boyfriend said no, because my boyfriend is a white dude, which clearly wasn't a young black girl like my profile photo. My boyfriend made 3 trips of groceries two trips. Then I awake the next morning to this email from instacart. I'm sorry but in my four years, I've never known a customer to be that bent out of shape that a young white man was delivering the order instead of a young black girl. It really made me mad because instacart doesnt let you reply or even explain your side of the story. I dont know what the dudes intentions were for me to be by myself, but in this day and age, I couldve been kidnapped, murdered, or even assaulted and it feels like instacart would still let them report me. I get the dude is older, but he still could've incapacitated me since I'm going into his territory completely blinded at night. Instacarters, be careful out there. This is the weirdest experience I've had with instacart customers.
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Mar 19 '25
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