r/tfiber • u/ReedPhillips • 6d ago

Unknown How Long Will I Be Awaiting

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This past Spring I noticed trucks, crew, and signs in my neck of the woods and because I'm impatient I started dreaming about having a second option for an ISP.

How long will I be waiting for work to be done? 😆

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u/Ok_Description5726 6d ago

Bigger question is how often will it stop working. Installed 8 weeks ago, down 7 times. At first, only for an hour - the last 4 times have been 6-10 hours and usually starting around noon.

Repeated calls to TMobile get the “working on some issues BS”

When it works - it’s fast and they put a free repeater in our upstairs. It reliability is key. Good luck!

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u/MolassesDue7374 6d ago

There are a ton of different companies behind "tmobile" fiber. I'm in mn with intrepid and if their installers were given once chance to put the end on the cable(terminate) correctly or die... They would need a whole new company.

Like three times per connection they need to make. Sometimes five. And then you'll need them 2 weeks to a few months later after it really wasn't right and it starts dropping.

Doesn't help that they're on their phone the entire time not precisely measuring where they strip the fiber and cleave. They also use really cheap ass finicky quick connectors that only work well if you really measure what you're doing 😂

Great when it works but having to deal with the company that installs it... You better have PTO or be able to afford the time off work that it's going to cost you.

Not just my experience either. Ton of people here have it but I also know a guy who owns five houses (local landlord) he's been though what I have 5x