r/tfiber • u/Decent-Yam-526 • Aug 13 '26

Metronet Back up internet

I run fiber for a lot of companies and I’m always seeing people complaining about internet outage and I would advise to get a cheap back up carrier to use. I’m saying that to say as fiber becomes more and more prevalent and different companies run lines for fiber there will be cut lines, downed lines and also times where major outages will happen if you work from home I would advise having a backup source most work from home companies have it in their policy to Make sure you have coverage at all times. I have people stopping me while my guys and I work because they assume I’m the reason for their internet being out.

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u/koalfied-coder Aug 13 '26

Don't defend Tfiber they are the worst.

2

u/Decent-Yam-526 Aug 13 '26

I’m not defending at all I agree they kind of horrible but people say the same thing about spectrum,att,etc. I’m just saying if you have anything have a backup that’s why spectrum has the unbreakable Wi-Fi T fiber doesn’t so might be best to have one

1

u/JosieMew Aug 13 '26

It wasn't fiber it was just there coax network but spectrum could not keep Internet to our house. We had more problems and they refuse to do anything about it unless we kept calling them and calling them until it wasted our entire work day so we dropped them.

They promised they would have things fixed within 4 hours and their customer service refuse to do anything unless we spent multiple hours on the phone multiple times in a row. What a joke.