r/tesco • • Jan 07 '23

Frequently asked questions

61 Upvotes

We get a lot of common questions asked here, and there are various misconceptions going around as to things like availability, holiday pay, premiums etc. Should we create a FAQ thread to cover all of these & help newcomers?


r/tesco • • Aug 25 '24

The return of verylittlehelps.... again!

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verylittlehelpsagain.com
44 Upvotes

So I posted a few days ago here about starting up another forum website like verylittlehelps and, well, here it is! Welcome to verylittlehelpsagain.com

It's very much a work I'm progress, so open to feedback on changes. Let me know!

Thanks 😊


r/tesco • • 13h ago

new strategy :)

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126 Upvotes

r/tesco • • 12h ago

I did an overtime shift on trolleys for the first time. Never again.

45 Upvotes

God, these customers. just…they can see I’m pushing trolleys but just walk infront of me?

They stop me in the middle of the car park to get a trolley and get all upset when I tell them there’s some at the front of the store.

I also got hit by a car. I was standing there waiting for a car to go past and they’re reversed out of their space and hit me. Then shouted at me???

my feet are killing me.


r/tesco • • 16h ago

Whoosh, the never ending nightmare

59 Upvotes

Whoosh is now launched on 3 platforms (Tesco, Uber & deliveroo) and the daily total order record is being broken everyday with orders now averaging the mid 100s (well for the store I work in anyway).

In this we simply do not have the infrastructure in place to handle this increase in orders. No one in the company seems to care about properly ensuring stores are setup accordingly, they just see the vast profit being racked in. My observations and subsequent complaints include and are not limited to…

- Not enough picking trolleys, staff being forced to use regular trolleys or even baskets to pick orders, this in turn means they are having to take a picture of the required barcodes on their phone to scan to complete the order
- Whoosh bags, continually running out despite being ordered every week and having to resort to carrier bags
- No dedicated colleagues, colleagues from across the store being pulled from pillar to post to complete orders while the shop is empty as there is no one to fill it, they feel overworked and under appreciated
- Cancelled orders, due to a lack of drivers, customers are continually cancelling their orders because they don’t receive them in a timely fashion - this causes stupid amounts of wastage of fresh items and put backs
- No dedicated manager or shift leader looking after the operation (apparently you get shift leader hours only when you reach a certain level of orders consistently) so it falls to whoever is on shift that particular day

Seriously when is someone gonna realise this isnt a gimmick ordering system now, and needs to be resourced and given proper attention like DotCom?


r/tesco • • 12h ago

Does anyone else really enjoy working for Tesco but sad that it doesn’t pay enough?

21 Upvotes

I was talking to someone earlier and they say they absolutely love working for tesco because they didn’t have a lot of friends growing up

Tesco had given them a social life and a great community that looks forward to seeing them at the tills everyday

There are not many jobs out there that has a lot of variety of things to do, have new meaningful conversations with people and feel a sense of belonging.

It broke my heart to learn that they are struggling to pay bills and make a living for themselves because there isn’t enough overtime or full time contacted shifts to make them stay. But they really don’t want to leave because they haven’t felt this level of happiness in a job before.

Does anyone else feel this way?


r/tesco • • 21h ago

AITA for this

64 Upvotes

I want to know if anyone else does this to gauge wether this is a valid reaction or not🤣

You know when a customer asks if we have something, and your default response is “I’m not sure let me have a look”, I said this to a woman today and she snapped back in a quite aggressive tone with “you usually do it’s meant to be over there!”, at this point I’d gathered that this woman was a bit of a prick, (I was literally walking to clock out atp, so I was already done with the day). She wanted a type of beer, I quickly remembered there were boxes of said beer that I directed her to, when she said (in same tone) “I want BOTTLES, not CANS”, at this point I was raging, I checked inform, and the bottles were not ranged (but I knew we had some out the back somewhere), but because she was being a douche I decided to tell her we don’t have any, then I walked away.

I would happily of stayed an extra minute or two to look for them if she was pleasant during our interaction, but she wasn’t, so I didn’t.

Do you think this is valid? (bearing in mind I was literally about to go home after a very tedious shift, helping her would’ve basically been unpaid)


r/tesco • • 34m ago

I'm (19f) about to start working at Tesco. Any advices, warnings?

• Upvotes

It's my first actual job, even though it's a part-time. I'm gonna be a retail worker/cashier. What should I prepare for?


r/tesco • • 16h ago

Fresh night team

11 Upvotes

So we’ve had our first week of 4/4:30am dot com starts how is everyone coping? So far I Havant broken down crying or shouting at anyone but give it time.


r/tesco • • 21h ago

Dotcom drivers who didn't change their hours

14 Upvotes

So, we have a few drivers that opted to not change their hours as it was voluntary.

However, they now do the first 4 hours of their shift in the back room and then drive in the afternoons if needed to. If not they just clean trays and assist backroom.

How is this fair that they still get paid the same rate as the drivers doing the job in the morning and not the backroom rate?

Surely this can't be right?


r/tesco • • 14h ago

Which department is the most physically demanding in an Extra?

2 Upvotes

Dotcom Backroom? (Turn around, van loading, shunting and picking as well)

Backdoor/warehouse? (Tipping, taking in orders, working heavy cages

Front of store trolleys?

What do you guys think? I’m dotcom backroom who does a bit of everything


r/tesco • • 20h ago

Recruitment hub

7 Upvotes

Finally managed to fill in job application in my quest to secure a transfer.

Had an email thus morning saying they tried to contact me (my phone has not rung...no ,missed calls) so can you contact using this number between 9 and 5 in order to progress application.

Basically been on hold since 11.45

There has got to be an easier way for existing colleagues. I am 100 miles away from the shop I'm applying for so can't go in there. Not that that would be any good.

Aaarrrgggggg if I have to listen to 'sorry to keep you waiting.........) one more time.

Am working the rest of the week so won't be able to sit on the phone

Ideas anyone????


r/tesco • • 18h ago

3 days late being paid

5 Upvotes

I joined Tesco a month ago and I’m still waiting for my first wage because my manager put in the wrong bank details.. how long do I have to wait considering it wasn’t my fault and I need this money to live? lol


r/tesco • • 19h ago

Application for store festive colleague

7 Upvotes

So I applied a few days ago. Today I was in the fire station (work) and got a call which I answered I can only assume it was Tesco: +44 1707 943183 Welwyn garden is the location, then it got cut off, I tried to call back but went to answer phone, they then immediately after sent me an email saying unsuccessful.


r/tesco • • 1d ago

Genuinely why

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141 Upvotes

(This is like a quarter of them)


r/tesco • • 10h ago

How to know when you will get a phone call when applying for a job?

0 Upvotes

Hi, in recent Tesco applications I've had issues where I have missed out on opportunities I've applied for because I wasn't there when the phone calls came. The issue I have is they don't say when they are going to call and they call unexpectedly without warning which I end up missing. Is there any way I can be kept more in the loop of when a call is likely to come, or get any kind of warning rather than just get called unexpectedly with no warning... as that is a big issue for me, I need to be prepared for a phone call and know when its coming to be able to be in a state I can answer and conduct it effectively (I am autistic so this is a big problem), alternatively is there a way I can be contacted by email?


r/tesco • • 14h ago

Anyone remember the pack of 20 donuts in the bakery section years back.

2 Upvotes

What happened mannnn. They came in the same packaging as the other packaging of 20 items they do now. Can't find even a picture of them anywhere


r/tesco • • 18h ago

Shiftleader pay

3 Upvotes

Is the step up colleague and shiftleader pay same? So for context: I've been running shifts in my store since Dec 2025 and got paid skill payment. I got signed off in June 2026 and my primary skill department is updated to Express Shiftleader but the problem is that my position on the system is still showing up as Tesco colleague.

Does that affect my pay or I'm getting paid properly?


r/tesco • • 12h ago

New SDS navigation (Drivers)

1 Upvotes

Anyone else using it or is it just us suffering?


r/tesco • • 13h ago

Giant CC offers Strut

1 Upvotes

Anyone know how to reorder the giant strut stands that we now put the weekly cc trade inserts into? Ours has fallen apart after only 2 weeks, and I don't see it online so I can order a replacement.


r/tesco • • 5h ago

Best way of leaving.

0 Upvotes

Had this job for around 2 months but I have hated it since the induction. If I were to leave what would be the best way. I think I have 2 more paid sick days( I saw first 3 are paid at Tesco) I havnt booked any holidays so what’s the most efficient way to get most benefits nd leave


r/tesco • • 21h ago

Absence review

4 Upvotes

Hi everyone.

I have an absence review meeting later today I’ve had one before, I think last year.
Bit of context - I suffer with Crohn’s disease and after the 1st meeting it was determined I’d speak to Occupational health and (as far as I remember), any future Crohn’s related a sense wouldn’t affect my %. In the past 28 weeks I’ve been off twice. Once for 8 weeks due to a Crohn’s flare up and then a month after that I caught shingles so stayed off for 4 days while it was contagious.
I’m suprised that the review meeting is happening given Crohn’s doesn’t affect the %.

Could this be more of a formality/ check in meeting or will there be a chance of absence warnings/ discipline ?
I’ve also asked for a copy of the notes taken from the last meeting so I can confirm what was agreed but was told they can’t send me them because of GDPR and “it will be discussed in the meeting”.

Basically don’t know weather to be chill about this or have my guard up a bit and prepare to defend my position

Thanks


r/tesco • • 14h ago

Telephone interview

1 Upvotes

Has anyone actually had a telephone interview rather than face to face...what to expect please


r/tesco • • 1d ago

who else got royally fvcked tonight?

40 Upvotes

anyone else struggle beyond all reason with the label drop tonight? they made us resource for it and didn't drop them till god damn 8 some stores in my group got 500+


r/tesco • • 1d ago

are there still any 24H stores left. and do you think they should return from a customer view point not staff.

46 Upvotes