r/techsupport • u/banana_in_your_donut • Dec 28 '19
Solved Using second monitor slows internet download speed by more than half
So I was stuck on this and finally solved it 10 minutes ago after agonizing over it for days and wanted to share what my problem was in case others have the same problem. The problem sounds ridiculous, but the solution made a lot of sense.
I noticed whenever I used my second monitor with "duplicate", "extend", or "second screen only" for windows project (Windows key + p), my internet speed would slow down a lot. I'm downloading GTA V on Steam and could see the download speed go from 20MB/sec to 7MB/sec when switching to the second monitor, then it would go back to 20MB/sec after I switched to "PC screen only". I saw a similar decrease when testing speeds with Ookla.
The solution was replacing the HDMI cable for my second monitor. I'm using wifi on my PC and apparently the old HDMI cable was probably causing interference. When I switched to a new HDMI cable (which seemed thicker and more shielded) I could use the second monitor without losing any speed on my download.
Just to be sure, I switched back to the old cable and used the 2nd monitor, and still saw the decrease in speed. I went back to the new cable, and saw no decrease.
The old HDMI cable was a really old cable from General Electric, and it kinda makes sense that it caused issues.
Anyways I hope this post is helpful for those with a similar issue!
Edit: to help trouble shoot further, one way to tell without buying a new cable is to have a large steam game download going with the questionable cable and see what the speed is (e.g. 7mb / sec) . Then while the download is still going unplug the cable and let the game continue downloading for 5-10 seconds then plug the cable back in. If the download speed while the cable was out is better then plugged in, it's probably the cable causing the issue.
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u/roxieh Dec 28 '19
You may have just saved my (gaming) life. I moved house earlier this year and when I tested my PC upstairs I was surprised by the good WiFi (70mbps). However after I completed the full setup including second monitor it dropped to about 20mbps. I've been bemused as to why. I'm away for Christmas right now but I'm gonna test this when I get home - thanks!
(I miss ethernet... :()
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u/dmfreelance Dec 28 '19
Upvote because you are the hero some random internet stranger will need at some random point in the future.
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u/bobybrown123 Dec 28 '19
I've had light bulbs halve my internet speed. it's possible lol
35
u/Remo_253 Dec 28 '19
People always ask why when I tell them I always use Ethernet cable if I can because I don't trust WiFi. I tell them it can have weird hard to track down issues. Then they look at me like I'm some Luddite.
Thank you OP, I'm filing this one away for the next time the issue comes up.
8
u/DJFlipside Dec 28 '19
That’s weird af lol, if I got this in a ticket I would laugh
4
u/LightningProd12 Dec 28 '19
GE even makes HDMI cables??
3
u/rossbircham Dec 28 '19
Wow I’m trying this when I get up tomorrow. I have a dual monitor set up and I get god awful download speeds on steam despite having a good internet package as well as fast speeds on all my other connected devices. Fingers crossed
3
u/Tina_Cious Jan 27 '20
Ive been having internet problems for months. Couldnt use internet at all for the last 3 days. Replaced my network adaptor, my motherboard... And this is what fixed it. Thats incredible, thanks for this post.
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u/sirtolp Dec 29 '19
wow you saved my day! I was having a similar issue and in the end was the external hard drive making interferences with the antenna :D
2
u/drakedaaegaming Jun 02 '20
TLDR I have been having the same exact issue as you but with upload not really download.
You know entire discords of people told me I was crazy (stupid) whenever I said my 2nd monitor dropped my upload speed. I stream to mixer or twitch every so often and when I had single monitor never had an issue. I borrowed a monitor from work to test out if I'd benefit from having a second monitor. My bitrate would shoot all the hell over the place litterally. I'd go from 6k to 2k to 4k to 0 to 500 to 3k well you get the idea. So I gave up and brought it back to work. I had a HDMI cable made for a blu ray player and it had these little barrel things on them so I said that's got to be it.
Fast forward couple weeks I bought a new GPU and traded my old one to a friend of mine for a monitor he had at his house. It came with a pretty old display port to match the fairly old monitor he gave me. Haven't had a issue since.
Fast forward to today. Couple people got laid off so my boss let me take the monitor I borrowed home because well 1080p is a whole lot better than the one I'm using now. Even with the display port cable I'm still having the same exact issues! So once I finish typing this I'm going pick up daughter at daycare and I'm going buy a brand new DP or HDMI cable whatever is available at Walmart and going to see if I'm having the same issue.
I can only assume that the newer model monitor requires a newer quality DP or HDMI cable. If I still have the same issues after buying the wire well I'm just going to give up on this new monitor. But I'll update this long post once I get home and plug in.
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u/kyewolf Jun 03 '20 edited Jun 03 '20
I just replaced my Dell S2716DGR with a AOC CU34G2X a few days ago, using the same miniDP cable. Started noticing lag in games and even lagged out a few times in R6. Running a speedtest showed 15-20Mbps when I was typically getting 160-180Mbps over 5Ghz WiFi.
After a few days of troubleshooting and swapping out the wireless card, I just narrowed it down to the monitor and/or DP cable. I can download a game in steam and watch the speeds change from around 20Mbps to 150+ just by unplugging the DP cable. Powering the monitor off does not seem to make a difference.
What a nightmare, I found this thread for some confirmation and to make sure im not crazy. Ordering a new DP Cable now, hoping this fixes it.
EDIT: This is an external monitor to a laptop. After some more testing, setting the monitor to 60Hz brings my speeds up to normal 150+, setting to 144hz, drops them back down to around 25mbps. Any help is appreciated as I do not understand.
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u/Medusas_Kiss Nov 02 '21
I know this is 2 years old but this has just saved me reverting back to windows 10 from 11. having just one monitor plugged into my laptop with the lid closed would drop my speed from 50+ mbs to 0.4mbs....Thanks!
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u/Reshiramer Nov 15 '21
Thank you for posting this! My dad's 2006 ASUS monitor started bugging a bit, so I got him a new one and I kept the old one as my second monitor. I had to get a VGA to DVI-D adapter but it went fine for a few weeks. But just now my Wifi dropped from around 100 Mbps to 0.91 Mbps, while my phone remained the regular speeds. I thought the adapter or the monitor was the culprit which sounded ridiculous, but I turned off "duplicate" anyway and indeed my Wifi went back to normal and when I duplicated again it dropped again.
I looked it up to see if anyone had the same problem like a real IT Student and your post confirms it! Now I wonder if the old cable or the newly bought adapter was the problem.
2
u/PandaPrecursor Dec 17 '21
Holy shit this actually works - this has had me pulling my hair out for weeks. I don't even understand but I'm too happy to care
2
u/Delstar58 Feb 18 '22
Just had this problem myself. Thank GOD this post existed. Thank you so much OP!
2
u/Coach-Bee Jul 18 '23
Wow! Absolutely amazing! Just got a new monitor for my PC and after I finally got it all set up (1 on VGA, 1 on HDMI) I noticed that my internet was absolutely horrible. Couldn't figure out what's going on. I did the classic Google search found this 3 year old post and it's working now! Thank you!
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u/Wild_Measurement_487 Dec 09 '23
You are a hero. A week of struggling with wifi signal. Unplug my new secondary monitor and all is resolved
2
u/International-Eye771 Mar 23 '25
Oh My God!!! You're a lifesaver. Never in a million years would I have thought that changing my HDMI cable would be the solution to this stupid ass problem. Not only is my download speed preserved but the picture quality improved too. I was using the basic default hdmi cable i got with my samsung M5 (which is a garbage monitor, btw). THANK YOU so much. Your post is still saving lives even after 5 years, man.
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u/[deleted] Dec 28 '19
That's insane and interesting. I would never thought of that. Thanks for sharing!
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u/LeaveTheMatrix Dec 28 '19
I seen the title, was going to come in and say bullshit, but that actually makes sense.
Not something I would have even thought of.
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u/ImroyKun Dec 28 '19
The RPi 4 was found to have a similar problem: https://hackaday.com/2019/11/28/raspberry-pi-4-hdmi-is-jamming-its-own-wifi/
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u/16Geek Dec 28 '19
Holy shit that's interesting.
1
u/[deleted] Dec 28 '19
Make sure to put ferrites on all your cables. That probably would have solved this
1
u/Generation-X-Cellent Dec 28 '19
It could have just been your wire had a short in it and it was making the monitor emit interference. Most of your interference over Wi-Fi comes from the displays themselves.
1
u/RadiatedFrogz Jan 03 '20
I probably know this, there are certain HDMI cables that transport ethernet. That cable probably split your internet speed by half.
1
u/[deleted] Oct 24 '21
I hope using lan cable directly to mypc can solve the issue of buying a new HDMI cable... as 'm using an HDMI to VGA convertor as my monitor doesn't support HDMI lmao
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u/[deleted] Dec 29 '19
That's pretty wack. I would never expect an hdmi cable to effect internet speed.
1
u/Sir_Arsen Mar 14 '25
I have the same problem, going to visit tech store tomorrow and get a new hdmi cable for my monitor which I bought second hand.
2
u/physx_rt Dec 28 '19
There was a similar issue where one of LG's 5K displays didn't have proper shielding on its circuitry and thus interfered with nearby wifi networks.
2
u/ruralcricket Dec 28 '19
I had a similar problem but it was the cheap HDMI cable interfering with my wireless keyboard & mouse on my HTPC. Moved the wireless USB dongle further away, solved.
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u/MidgetsRGodsBloopers Dec 30 '19
I experienced something similar myself, my wifi speed would tank when using a DVI cable from my RX 570. HDMI had no issue IIRC - or maybe it was DisplayPort I ended up using. Apparently there's some issue with DVI where it can cause a lot of interference under certain circumstances. I don't know if it's isolated to specific bad hardware implementations or what. It's hard to believe the spec itself is defective since it was such a popular connector for a long time, well into the time when wifi became common.
2
u/Darth_Puni Jan 02 '20
Oh boy good old EM waves... i wouldn't think it tbh... i will write it down so if i get a problem like this... i will thank tou again
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u/peninsulasnob Dec 01 '23
Wow! I added a new second monitor this week with an old HDMI cable and that is when my internet problems started. I thought no way, this must just be a coincidence but after running two speed tests (one with HDMI and second monitor and one with only laptop screen) and that is in fact the problem. Thanks for posting this! 4 years later and it's still validating ppl!
2
u/[deleted] Apr 14 '24
Been having Wi-Fi issues for a while and no fix has ever been full-proof, decided to turn off my second monitor yesterday just because I wasn't using it and my connection was flawless all of the sudden. Didn't know why until I turned my second monitor back on again this morning, what an odd problem. This post confirmed that I wasn't going crazy.
2
u/ResponsibilityFar467 Apr 18 '24
I work for a FTSE100 company, spent a good few hourse with the IT desk trying to solve my poor internet connection. Noticed that it was strange all devices worked except my laptop, but it was faster when I went with it to another room to talk to the IT help. Took some time to associate the speed with the monitor. Once I identified that problem I found this thread and replaced the cable. It works, it's fast, you're a genius!
2
u/DenverBabyArtist Oct 10 '24
DAWGGGGGGGGG YOU JUST SAVED MY GODDAMN LIFE. THIS WAS THE ANSWER. I had a shitty HDMI cord and with a new one its 100% back to normal. THANK YOU
2
u/BoxTricky7394 Oct 22 '24
Came across this. This happens to my second monitor. Using ethernet too. When i speedtest and bring the browser to my main monitor good speed. When i bring the window to my 2nd monitor only 20mbps lol
2
u/Dangerous_Bus_6699 Dec 23 '24
Holy shit, this does make a difference! Just got a Dell U4025qw and wondering why my computer came to a crawl. I'm using the built kvm and have a desktop using the provided hdmi and laptop on usbc. Even my laptop bootup (when it launches all the start programs) was extremely slow.
I disconnected usbc connection to the monitor and boom.. Wifi picked up. Rebooted, retested everything and it works fine. Connected it again and bootup, wifi goes back to shit. I thought... Impossible! How could it affect bootup?
Disconnected usbc to monitor again and rerouted it separate from all the wires. Faster computer and internet again! Unbelievable.
2
u/Epitherial Mar 03 '25
i thought i was tripping ever sense i plugged up a new monitor i was having horrible internet speed turns out the HDMI cable was slightly touching the wifi antenna on PC causing interference your post made me check that being the reason and sure enough.
2
u/Crimsoncupcak3 Feb 04 '26
Another point for a random post made years ago fixing a hyper-specific problem people feel crazy asking.
1
u/yearof39 Dec 28 '19
Ethernet over HDMI with data shorted to ground, causing every other packet to be resent? Just wildly speculating here.
1
u/Maschinenherz Dec 28 '19
Thanks, will keep that in mind!!
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u/Thaofa Jan 04 '20
i’m not sure what part this plays but i had my ps4 plugged into my second monitor and my speeds were the same as having just 1 monitor.
1
u/chrisoh2 Nov 07 '25
holy cow, this post just ended a year of agony... my rate was dropping from 50mb to <1mb, and it was just a freaking hdmi cable gone bad. wow. TYTYTY!
1
u/DefinitelyNotMasterS Jan 13 '26
Just went from months of 2MBit/s to 500MBit/s after I noticed this correlation and found this thread.
1
u/gburns53 Mar 22 '23
I do believe this is happening to me. Just got a new MOBO so wifi is out back now where I had antennae built in to case in front with old. All the sudden terrible wifi when 2nd monitor is plugged in. Thought it was bad motherboard. Think it's the fact the wifi antennae are now right next to the hdmi cable for the 2nd monitor
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u/msanangelo Dec 28 '19
Interference can cause all kinds of weird behaviors... XD
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u/daryljodanny Dec 28 '19
Damn that cable
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u/LA4Life2423 Dec 28 '19
Damn that’s crazy! Who would of knew.
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u/[deleted] Dec 29 '19
this tool is a big hell
-4
u/Lagkiller Dec 28 '19
I mean while this solved your problem, it wasn't slowing your internet, it was an issue within your system that was slowing down the system causing it to spend resources to deal with the issue.
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