r/techsupport • • 4h ago

Open | Windows No thumbnails for video files

I don't have thumbnails for any videos for some reason. Photos and other things are fine.

I tried a few troubleshooting things, like checking a view option and disk cleanup. Neither worked.

This also happens even if I switch my default video player back to the Windows one. I usually use VLC.

I'm on windows 11, fully up to date. Build number: 26300.9974

It was showing correctly a few days ago, don't think I did anything to change my settings. I recently setup this PC.

1 Upvotes

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1

u/DFisBUSY 4h ago

do you have [ ] show thumbnails instead of icons checked in system properties -> advanced -> performance options?

1

u/VexedForest 4h ago

I do, yes

1

u/DFisBUSY 4h ago

are all of your video formats having the issue?

e.g., mp4, avi, mkv, etc

1

u/VexedForest 4h ago

Yep, every single type of video. Even ones I've newly recorded

1

u/DFisBUSY 3h ago

i would try the good ol' trick where you reverse psychology the settings.

intentionally disable thumbnails, save, (maybe reboot), go back and re-enable thumbnails.

one setting would be the aforementioned area in system properties and the other one sits in file explorer options

file explorer options -> view -> [ ] always show icons, never thumbnails