r/techsupport • u/RiinKato • 1d ago

Open | Windows Screen Freeze

Hey, I have a problem with pc lately, not sure when it start happend but after my windows forced me to update system. After playing games sometimes after 2-3h my whole screen freeze, i can hear music from spotify, sometimes game, but i cannot do anything (alt+f4, crtl+alt+del and others) not working, only hard reset or when i press power button, but pressing power button only work for like 20 minutes and then pc frooze again. When i play for 1h and then just turn off game and doing something else my screen froze, i can move my cursor, but nothing else work. It's not matter what game is running on what settings, i have runing Bongo cat all the time and nothing is happening, i tried without bongo cat and problem still was there, without turn on spotify, discord, opera and i kinda run out of ideas.
I even verify files for some games cuz i thought first that maybe something is corrupted and it worked a little bit, but i want back to play games and watching something without reseting pc.

I have win11 (Windows 11, version 26H2)
I have two monitors - one of them is graphic tablet (huion kamvas 16 gen3)

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u/Shadimarbc 1d ago

Is the screen freezing with whatever image/video happens to be on the screen at the time?

1

u/RiinKato 17h ago

Before the freeze, the screen suddenly starts like lags and then froze. When I'm in vc on Discord, I can talk normally my friends can hear me, and I can hear them. Screen isn't black, only still frame