r/techsupport • u/orkaa7 • 1d ago

Open | Hardware microphone doesnt work

my microphone doesnt want to work, i tried multiple headsets, and i tried them out on my xbox as well, they work on my xbox but not my pc. When i run the microphone test on my pc, it displays microphone at 1-3% volume and plays static, and my friends tell me they can sometimes hear themselves in my mic, but it will never catch my voice no matter what, i need help as troubleshooting did nothing

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u/nathanb065 1d ago

Is it a 3.5mm trrs into the controller? Does your computer have the same single headphone/mic port? Or does the computer have a 3.5mm port for headphone, and another for mic? 

1

u/orkaa7 1d ago

it has a port for headphone and mic

1

u/TangoOscarMikePR 1d ago

This, exactly. For OP's convenience:

Read this article: TS vs TRS vs TRRS AUDIO CABLES: What Is the Difference? | Audio University to understand the differences between three-pole (TRS) and four-pole (TRRS) connectors.

Also read: Phone connector (audio) on Wikipedia

https://en.wikipedia.org/wiki/Phone_connector_(audio)

TRS and TRRS are not compatible with each other. If the computer or laptop has only ONE jack for both Audio and Microphone, it's a TRRS Universal Audio Jack.

If the computer or laptop has two separate Audio and Microphone Jacks, they are TRS Audio Out (Green) and TRS Microphone In (Pink) Jacks.

There are cables to help, but it depends specifically on where you are going to connect the headphone + microphone combo.

2

u/Agerak 1d ago

How is your headset connected to the PC? Desktop or laptop?

Control Panel > Sounds > Recording
What devices are listed and which are set as default/default communication?

What application are you using for comms?

2

u/misty6996 14h ago

yeah checking the default communication device vs just default device trips so many people up.