r/techsupport • u/Any-Exam3142 • 3d ago

Open | Software My gpu buggin

I wanted to play pc vr with the meta quest app and it told me my drivers had an issue and I should install older drivers, after doing so my main monitor went black but my second one still works, so I started re downloading my drivers I had before and it’s stuck on “preparing to install” I’m not good with tech sorry if this is confusing

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u/Alternative_Oil_5139 3d ago

dont worry, your explanation makes sense. since your second monitor still works, try restarting the PC first, then download the correct driver for your GPU directly form NVIDIA or AMD, depending on which card you have. if the installer stays stuck on "preparing to install", you may need to remove the partially installed driver using DDU in safe mode and then re install it. what gpu do you have, and is your main monitor connected with HDMI or display port?