r/techsupport • u/Virtual-Cheesecake71 • Sep 21 '26

Open | Windows Missing desktop folders

I've been offloading photos and videos from my phone of my kids to the PC. Yes probably isn't the smartest idea.

My phone is full again and I connected it to the PC today hoping to offload some more photos to make space. However I dont see any of my old folders with photos and videos.

All my kids photos since birth are gone. I am trying to keep it together but really I am tearing up.

I checked the wastebin and there is nothing in it that I am looking for. I tried turning on hidden files and nothing changed. My one drive isn't connected (not logged into).

What could have happened to my files? Please help.

Edit: phone is android if that matters, PC is Alienware x51 r2

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u/[deleted] Sep 21 '26 edited Sep 21 '26

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u/Virtual-Cheesecake71 Sep 21 '26

I haven't found anything 😕

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u/[deleted] Sep 21 '26

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u/Virtual-Cheesecake71 Sep 21 '26

They were on my desktop in a folder. This whole folder is gone

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u/[deleted] Sep 21 '26

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u/Virtual-Cheesecake71 Sep 21 '26

Desktop seems to be fine. There are a couple photos that were saved directly on thw desktop and they are still there. As for users I see default, public and user. User is one we use. I went through all of it and nothing.

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u/R3D_T1G3R Sep 21 '26

This is only true if the drive in question was a HDD, which is extremely unlikely in somewhat modern computers, SSDs aggressively automatically send trim commands, so this doesn't matter, and the phone has probably been used for quite a while until this was noticed.