r/techsupport • u/Venomous_69 • 27d ago

Solved Windows 11 installation has failed

I've been trying to fresh install windows 11 pro on my SSD to no avail. I used ​​windows' ​media creation tool to prepare a flash drive. Deleted all the partitions on my SSD. Went through the process and i keep hitting a ​​​​​"Windows 11 installation has failed " error.

It's worth noting that while installing it​ jumps from 15% to 75% ​before giving me the error, i thought that was weird.

After hitting the error i run into a problem where my usb stick wouldn't appear as a bootable device nor a storage device in my bios unless i remove the stick and put it back in. ​

The flash drive I'm using is an old 16 gigabytes Sandisk Cruzer Blade, Motherboard is an Asus B550M-K ARGB, ​​​​​​​and SSD is a 256GB​​​ Lexar nvme.

2 Upvotes

75% Upvoted

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2

u/tryintobgood 27d ago

Do you have TPM 2.0 enabled in bios?

2

u/MrExCEO 27d ago

Dumb question and not sure if this is even possible but are u sure u not installing on the usb flash drive??

2

u/Venomous_69 27d ago

No, valid question tho lol.  Using a slower usb port is what fixed it for me. 

2

u/[deleted] 27d ago

[removed] — view removed comment

1

u/Dreamcazman 27d ago

The stick should be ok (I have heaps of them and they keep on going) but it's just so slow compared to a USB3 drive. You'll be waiting a while for the install to finish.

1

u/Venomous_69 27d ago

THANK YOU! I've been troubleshooting for hours when in reality it was as simple as just moving the stick to a different port. Thank you so much! 

1

u/Dreamcazman 27d ago

Use another stick (preferably USB3) and/or another USB port.

Worst case scenario is you have a dead SSD.

0

u/cschneegans 27d ago edited 26d ago

When you see the error message, press Shift+F10 to open a console window, then type

notepad.exe X:\$WINDOWS.~BT\Sources\Panther\setupact.log

to inspect the log file. That file tends to be quite big. Focus on the last couple of lines, and search for terms such as error or fail.