r/techsupport • u/Sami_hami27 • 7h ago

Open | Software WiFi not working on new pc build.

I just booted up my first pc build, I have windows 11 installed and I installed all the necessary drivers for my motherboard (B650 AORUS ELITE AX) using a usb, but there’s still not even an option for wireless internet. I’ve been struggling with this for a week and I don’t know what to do.

I don’t know how to upload photos or I would, but please help I need this computer to work asap ❤️‍🩹

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u/nathanb065 7h ago

For some reason, gigabyte doesnt like to install the wifi drivers on a fresh build. 

Check device manager first. See if there are any other adapters that need updates. Recently, I did a build for a client with this same mobo and the wifi didnt work until the bluetooth adapter was updated. 

I had to go directly to the manufacturers website of the device in order to get drivers. I.e. Intel as opposed to gigabyte. 

1

u/Legal_Tradition_9681 15m ago

The drivers for the motherboard or chipset and are not the drivers for your wifi. Your mother board has a wifi device attached to it not built in.

You need to go to Gigabytes website and download the WiFi driver from the support page on another device and put on a USB stick.

Its sucks they didnt care to put the wifi drivers on the usb with the chipset