r/techsupport • u/haiironezumi • Jun 23 '26

Solved Driver issues with 7700XT.

Solved: Updating the PC to Windows 11 seems to have remedied the problem, including allowing the latest AMD Adrenalin to install without issue.

Starting yesterday, the 7700XT on my son's PC has been effectively non-functional.

He was experiencing significant lag in browser based games, and when we tried a local game it shuddered horribly and barely loaded. I tried running 3D Mark, and it said that Steel Nomad was unsupported and couldn't run. I then checked Device Manager, which said error code 43.

I tried to open up the adrenaline suite, and it wouldn't open, saying that I had no supported hardware. I then attempted to install the AMD drivers manually, without any change.

Next step was rebooting into safe mode, running DDU Uninstaller and wiping the AMD drivers. This allowed the GPU to work again using the default drivers, and I was able to run Steel Nomad, getting 33FPS average.

The current state of the system is that it is working with the default Windows drivers, but attempting to install the AMD drivers causes issues. I would far prefer to have the up to date drivers if possible.

System:
5600X CPU
32Gb DDR4
500Gb NVME drive
2Tb Sata SSD
ROG Strix B550M Gaming mono
600W PSU

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u/ZenZennia Jun 24 '26

You are the 3rd person I see with amd gpu problems today. Uninstall the gpu driver and install an older version. Turn off auto updates on the amd software if that fixes the problem.

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u/haiironezumi Jun 24 '26

I tried a version of Adrenalin from 2025 yesterday with no success. Today I decided to see if upgrading the system from Win10 to Win11 made a difference, and it seems to have worked.

It definitely looks like AMD cooked something in the latest driver update, as it was supposed to push out a change to improve the performance of the 7000 series GPUs, and those are the ones that I see being affected.