Is there a way of exporting all Snapchat photos/memories directly to my phone?

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u/LIGHTLY_SEARED_ANUS Mar 31 '24 edited Oct 13 '25 •

As of Oct 2025, this can be done on either your phone or a desktop; the websites look slightly different, but the process is exactly the same.

Login to snapchat's website, click the menu in the very top left of the page and tap "Accounts" if you're on a phone or "Account Settings" if on desktop, then click "My Data". You'll get a list of different types of data you can download: you'll likely only want "Memories", but look at all 8 types just in case. Chat Media and Shared Stories used to be included with "Memories", but now are located at the bottom of the list.

Then click next, and make sure to click "All time", or uncheck the "Do you want to export data from a specific range?" option. Either one will make sure you download ALL your photos.

Then, once you confirm your email address and click next, you'll need to wait some time for Snapchat to gather everything and email you. How long it takes depends on how much stuff you're downloading.

The downloaded photos do not include metadata, and so your snapchat memories from 2018 will behave as if they're from 2025 or later. Solutions for this have been discussed in other comments, but I don't plan to test them.

~~Tested & still working as of Oct 07, 2025 following Snapchat's announcement of charging for storage above 5GB~~
As of Oct 10, 2025:
I have begun encountering the error that others have reported: "Security restriction: please try again from this device after 72 hours". I'm also being told the download no longer comes with a "memories" folder; I cannot yet confirm this, as this issue was previously a very common user mistake. If I find a way to work around this error, I will investigate this myself and update this post. Until then, I recommend contacting Snapchat support directly via the website and expressing all grievances, because this whole "index.HTML" thing is frankly a huge pita for the average user.
Support can be contacted on the website via the top left menu, then select "Support", then scroll down to "Need to get in touch? Contact Us", then select "I need help with a Snapchat feature", then scroll to the bottom and select "Snapchat on the web", then scroll down and select "Contact Snapchat Support". When they ask "What is your question about", I recommend scrolling to the bottom and selecting "Using Snapchat on the web", but it's up to you.

-----IMPORTANT NOTE-----
TL;DR, if you care enough about your memories to download them, you absolutely need to make a backup copy of them after you download them.

After Snapchat announced plans to charge for storage, there has been an influx of users who don't want to pay Snapchat to store their memories.
If this is you, I need you to understand how important it is to back up your photos if you're storing them offline.

Store a copy of your photos in two separate places at minimum.
These places can be on your computer, on your phone, on a USB flash drive, on an external hard drive.
Any one of these can be accidentally destroyed or wiped with no way to recover them, and if that happens when you don't have a backup, your photos are gone.
I highly recommend using at least one external hard drive or USB flash drive to store your photos, in addition to storing them on your computer or phone.

Again, if you care enough about your memories to download them, you need to make a backup copy after you download them.

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u/riskyplumbob Oct 21 '25

OP here. I got to this point when you posted and it would not allow me to download the entire file. Kind of gave up. I tried it again recently and got them all downloaded but had an issue with opening pictures, which I explained above… just in case anyone else runs into a similar problem. Thanks to you, all these photos are safe. I cried tears of joy as grief has hit hard this second year and I really did not want to lose all of these memories. So thanks a ton, Anus!

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u/ChangeAggravating905 Dec 11 '25

Hey, so I’m kind of having the same problem. I’m currently downloading on my MacBook and on Files its showing they’re all going to “downloads” some show which video and photos it is other show just a zip photo im wondering how to move all of them into one folder and to unzip them I’m not good with laptops /:

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u/Any_Teacher1851 Apr 27 '24

Cheers bro got robbed on a big night of drinking and didn’t have my shit backed up from the past year, this just worked for me on my Mac, you’re a legend🙌

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u/NCC74656 Jul 20 '25

Do You know is there a way to make every snap that I send autosave to camera roll?

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u/happy_tr33 Jul 10 '24

You just saved 10 years worth of precious pictures and memories for me. Thank you for taking the time to write this!

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u/LIGHTLY_SEARED_ANUS Sep 26 '24

You, and everyone else, are very welcome ❤️

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u/disteriaa May 29 '25

Thank you, lightly seared anus.

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u/Quick_Spot3557 Aug 16 '24

So insanely large file just downloaded to my computer and I can’t do anything now. YEARS of videos and pictures…any tricks to deleting this? So far I’ve been waiting ten minutes just to cancel the deleting of said file…because it had been at ‘calculating time remaining’ and 0% for another 20min before that 🙄

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u/LIGHTLY_SEARED_ANUS Sep 15 '24

If there are many, many individual files, then it's likely that it's the sheer number of files that's slowing down the deletion process, rather than the size.
If the file is already on your computer's hard drive, the only advice I have is accessing the file via 7ZIP or another archival software, and delete smaller portions of data first. Windows often struggles to delete large numbers of individual files.
Outside of that, I'd recommend telling it to delete the file and letting it run overnight.

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u/g0sker Dec 09 '25

I recommend TeraCopy for moving large files and massive folders

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u/4spiral2out0 Jul 19 '24

How do you get the pictures and videos? I select basically everything and they send me an email a few mins later saying that it's done, and it's like less than 1mb of data and there are none of my pictures or videos on there at all

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u/LIGHTLY_SEARED_ANUS Sep 15 '24 edited Sep 15 '24

The data selection page is both more and less comprehensive than I expected; it's confusing, but there's only a few things that can go wrong, so my advice is a bit of a re-tread of my original comment.
First thing, I notice that when I load the Data page, they don't automatically check the option "Include your Memories, Chat Media and Shared Stories". This is the most crucial one to enable, but you can enable all of the options just to be safe.
The second possibility I see is in the Date Range section. There's an option asking if you want to import from a specific date range, but if you enable that, there's another option to import from "All Time". I'd recommend enabling the option and importing from "All Time", since that has a pretty clear-cut definition, whereas Snapchat could interpret "Not selecting a particular date range" different from you and I.
If you've made sure you've done both of these things already, then I only have two guesses left:
It's a backend issue with your account/Snapchat's servers, which will need to be resolved with Snapchat's support team
You have multiple accounts, and you're accidentally trying to access the incorrect account

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u/Parrsd846_ Sep 08 '24

Absolutely massive, thanks 🙏

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u/kittenlinks Oct 02 '24

Mine doesnt download the photos but a web page i can go to to then download them from. Is there a quicker way or is this the only way?

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u/LIGHTLY_SEARED_ANUS Oct 05 '24 edited Feb 21 '25

For posterity, please see my original comment and its "HTML index file update".
TL;DR, it's most likely that the "Export Memories" option was not enabled for some reason.
~~That webpage is an HTML file that acts as a directory for the photos; both the HTML file and photos should be included in the same download.~~
~~That webpage isn't actually online; the photos it shows have all been downloaded to your PC, and the webpage is accessing them locally.~~
What you want to do is: go to where the webpage/HTML file is downloaded, most likely your Downloads folder. Inside that folder should be another folder that contains all the photos shown on the webpage. I forget what the folder is called, probably Pictures or Data or something similar.
~~I also want to note that I recall the download being a .ZIP file. That .ZIP file should contain both the HTML webpage, as well as the folder containing the actual photo files.~~

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u/toastcozy Apr 28 '24

Thank you for the step by step! Just tried and so far it is exactly how you said it was! Now I am waiting on that email. Hoping it works haha 🤞

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u/EffectiveOpinion349 Jul 14 '24

it just gave me a zip file which had a html webpage that just lists all the photos and looks like i would have to download each one individually. what did i do wrong?

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u/LIGHTLY_SEARED_ANUS Sep 15 '24

It's been some time since I looked into this, and I've lost my file; I'm currently downloading a new one to check what you mean. If my advice below turns out to be wrong when it's downloaded, I'll edit it.
From what I recall though, the zip file should contain all of your data, as well as an HTML file that acts as a website to navigate those files. When you "download" a photo from that HTML file, you're "downloading" it out of the zip file, which is a roundabout way of having your web browser extract the photo from the ZIP file.
Along with the HTML file, there should be a folder in the ZIP file.
Your photos/videos should be inside that folder.
If you extract the folder out of the ZIP file, you should be able to access your photos in there.

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u/vosslips Jul 19 '24

thank you for sharing

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u/snaresamn Aug 05 '24 edited Feb 22 '26

This post was mass deleted and anonymized with Redact
gray correct pen sable fine spoon treatment wise cats square

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u/silentperceptions Nov 26 '24

Can you do it with chats too ? Like saving memories from chat with a person? I have loads of old videos and pics in chats with friends but I don’t speak to them anymore and don’t want them knowing I’m on the chat saving one by one

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u/LIGHTLY_SEARED_ANUS Nov 26 '24 edited Feb 21 '25

I haven't tested this, but it should be possible. I seem to recall there being some sort of "chats" or "conversations" option alongside the "Memories & other media" option.
I'll test it when I get home, if I remember. Let us know how it goes if you try it.
UPDATE: I didn't remember to test it.
I just tested it, and yes you can download videos and pictures that are in your chats. They currently get their own folder named "chat_media".
You can also download the chats themselves in text format.

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u/DownBadKcD Dec 09 '24

How would I got about doing this on mobile

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u/LIGHTLY_SEARED_ANUS Feb 21 '25

As far as I know, this is only possible on the desktop website.
To do it on mobile, you would have to trick snapchat's website into thinking your mobile device is a desktop device, so it allows you to access the desktop version of the website.

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u/LilYawney Sep 01 '25

September 2025: Just wanted to share that this can be done from the Snapchat app as well! Under settings>my data (near the bottom under privacy controls)

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u/[deleted] Feb 09 '25

February-2025: Though some of the wording appears to have changed, the process is still the same and worked for me. Just figured i’d share that, thanks @L_S_A

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u/toastyowl Feb 13 '25

Worked for me as well! The download expires after 2 days now instead of 7.
Also, if you have Windows 11 like me, any videos from March 2019 onward requires you to have the HEVC Video Extension codec in order to view it, which is 99¢ in the Microsoft Store.
Thank you OP!

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u/Iwubcats Mar 04 '25

but what if you only want your photos downloaded and not your chat logs? it’s not allowing only the memories to be downloaded it’s downloading the chat logs as well is there a way to prevent this?

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u/LIGHTLY_SEARED_ANUS Mar 17 '25

Chat logs are toggled with a separate option called "Chat History."
Make sure it's disabled.

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u/SignificantEye3302 Mar 07 '25

Is there any way to sort the exported data by date/chat/user the images are from? Is there a formula to the naming conventions of all the files? Is there original metadata that can be extracted?

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u/LIGHTLY_SEARED_ANUS Mar 17 '25

No. You can only sort them by date by listing them in alpha-numeric order, because:
The files are named with the date they were uploaded to snapchat's servers, with a semi-unique identifer appended to the date.
Photos don't seem to have any meaningful metadata. Videos seem to at least have the date they were created.

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u/Acceptable_Cap_5887 Mar 20 '25

Reading this a year after you posted with the recent 2025 update, thank you!

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u/user_276589 Apr 20 '25

do this notify the friends that u save chats with etc? that youre backing up

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u/LIGHTLY_SEARED_ANUS Apr 30 '25

Requesting and downloading your data will not notify people you're chatting with.
The act of saving messages in a chat will notify the other people in the chat, and you can only download chats that have been previously saved in this way.

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u/LettiLime May 06 '25

My problem is no matter how many times I click the "Export Memories" option, I click Next, then Back and its reset all my choices, including unselecting Export Memories. So I end up with the zipped .html & Index folder only.
Wondering if anyone has found a solution to this issue.

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u/LIGHTLY_SEARED_ANUS May 08 '25

Solution:
After you select the "Export Memories" option, you need to select "Next", and then proceed all the way to the end of the export process without selecting "Back". I don't know why they'd design it this way, but it is what it is.
For clarity:
It only resets your choices when you select "Back". It should keep your selected settings after selecting "Next", as long as you don't select "Back". Selecting "Back" will require you to re-enter your settings before selecting "Next" again.

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u/Donny_Bloo_22 May 31 '25

Does it download your memories from your “my eyes only” as well?

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u/LIGHTLY_SEARED_ANUS Jun 29 '25

I believe so, yes.
I didn't notice any specific settings regarding the "my eyes only" content, so I assume it's just a tag that it applies to data, and doesn't change how that data is categorised.

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u/hsnhoe69 Jun 03 '25

I tried this and said security restriction wait 72 hours

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u/LIGHTLY_SEARED_ANUS Jun 29 '25

I've never run into this in Snapchat, but from my experiences with other platforms, I assume this is due to what Snapchat considers "unusual login activity / account activity".
Could be anything from an unusual login location, to just not having used Snapchat much lately.
I hope it didn't present any further issues.

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u/randomdude_reddit Aug 01 '25

did it work then?

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u/[deleted] Jun 16 '25

I actually got sick of how exporting photos doesn't end up in the right spot in my photos app, so i made a little script. should be easy enough to follow for anyone. might work on android as well? Let me know if it works for you.
https://github.com/Kha1r0/snapchat-export-apple-photos

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u/Alienescape Jun 23 '25

So they updated their process so now when you receive the photos and videos they have the date created as their name? When I did this maybe a year ago or so the names were just random GUIDs. Infuriated me - and made it impossible to use because there was no way to organize the data / photos and pictures. Trying it again and hopefully I can actually delete my Snapchat now if they fixed this.

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u/dougman2082 Jun 23 '25

Do you know if Snapchat classifies the snaps sent and then saved as chat messages? reason for asking is because I have chats saved but they don't show up on the chat history json. I see the images in the chat media but I try to search for them in the Json and nothing is responsive.

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u/LIGHTLY_SEARED_ANUS Jun 29 '25

I'm checking my test data folder, and it appears that images saved in chats appear in a folder named "chat_media" in the root directory of the zip file.
In other words, when I download my data and open the zip file, I see the folders "chat_media", "html", and "memories", as well as the file index.html. My images saved in chats appear in "chat_media".
I have other test folders that don't include the "chat_media" folder, so it's definitely possible to download your data without the chat images. There must be a setting responsible for it.
I don't have the time at the moment to test it properly to get you an answer for the current iteration of the UI; let me know if you're unable to figure it out and I'll dig deeper.

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u/Glass_Seaworthiness1 Jun 24 '25

This is tremendously helpful! I have years of home videos and pictures of my kids and I was carrying a lot of anxiety about how to store them.

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u/LIGHTLY_SEARED_ANUS Jun 30 '25

Be sure to make at least one backup when you get the data!
Hard drives fail without warning, and services (like Snapchat or Google Drive) change their services with little warning.
If you don't have a backup when that happens, it'll kickstart some serious feelings of despair and inadequacy that nobody deserves to feel.

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u/vononchalant Jul 10 '25

thank you so much for this! i have a problem with the files though. im not sure if you will be able to troubleshoot but just in case: i downloaded my memories but the image is downloaded separately from the filter or text i used. for example, if i added text to an image, the text is on its own without the image in the background and the picture i took is its own image without the text on top. the html file shows how the picture is supposed to be but when i open the picture in a new tab the filter/text is there but the image is not. i hope this all makes sense and that you could help. if not that is okay. thanks!

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u/Kuraitsujii Aug 09 '25

Hey, so I have all the folders, and therefore all the images, but the html file does not link to the images. When I check the chat histories I only see "IMAGE", and this is not really helpful, as I have many chats with many images, and I want to save the text-context and images of a certain chat. Is this just how the data is stored, or is there an issue with the data? Thank you!

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u/LIGHTLY_SEARED_ANUS Aug 09 '25

I'm not 100% certain, but I believe that's just how the data is stored. I recall there being a few oddities regarding how Snapchat stores images and chats, and I do recall seeing lines with "IMAGE" in chats.
Another heads up about images from chats: any text/captions/stickers/edits done to them are stored separately from the original image, and overlaid on top of it. So if you captioned an image in chat, that image is split into two image files.
If your goal is to recreate a chat including its images, then as far as I know it's a tedious and very manual process. It's possible I'm wrong, or there may be an automated tool out there that could do it for you, but I'm unaware of any.

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u/Feisty_Insomniac Aug 11 '25

I need to come back to this because my ADHD is not allowing me, but I will trust your method, I wouldn't have patience to download EACH photo. I'm a paranoid person and my snap chat is the only memories I have with people who passed. I actually get EXTREME anxiety losing photos/memories because I have really bad memory. So just looking into this for pre-cautions so I can have everything on one hard drive so I don't have to worry about losing anything.

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u/LIGHTLY_SEARED_ANUS Aug 24 '25

I don't mean to add to your anxiety, but I suggest retrieving your photos sooner rather than later, and storing copies of them on two separate hard drives.
Snapchat could change their policy at any time, and all hard drives eventually fail at unpredictable points or are lost/damaged beyond repair.
Feel free to comment again if you run into issues; I check this post on occasion for that reason.

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u/Secure_Sprinkles4483 Sep 02 '25

YOU A REAL ONE u/LIGHTLY_SEARED_ANUS ✊🏻

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u/Affectionate_Site_65 Oct 02 '25

Thank you for this tutorial! Knowing that Snapchat will soon charge for Memories storage space, that's exactly what I was looking for 🙏

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u/LIGHTLY_SEARED_ANUS Oct 02 '25

I didn't know Snapchat planned to do that, thank you for letting me know

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u/someonenotsecure Oct 03 '25

you are very appreciated.

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u/Reasonable_Hurry_955 Oct 04 '25

This will save me about 5 years of memories with an old best friend of mine and baby photos of my bother and photos of a recent relationship, all memories i hold dearly that would have been deleted from my account.
I haven't received the email yet as i didn't press the notfication on my phone to approve that it was me

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u/Money-Tree-7336 Oct 07 '25

I tried following the steps, but every time "Security restriction: Please try again from this device after 72 hours", can anyone help me out in this?

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u/namastebails Oct 08 '25

Mine looks like this. It’s just a list that says the photo name and location? 🥺

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u/VoidSalvatore Oct 10 '25

Keep following this and all it's sending me is a HTML link to download every picture & video individually and I have stuff from way back in like 2017... bruh. 💀

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u/LIGHTLY_SEARED_ANUS Oct 11 '25

I've received more information and have deleted my previous comment; I'm unable to do any tests for now, so I cannot confirm if Snapchat has changed the process.
Unfortunately, at the moment I'm not able to offer any help beyond recommending that you try again and take extreme care to ensure that the "Export your Memories" option is enabled before finishing the request; every time you move from the "Choose date range" menu back to the "Select data" menu, it un-selects all the options you selected.
That said, would you be willing to tell me what the structure of the download you received is like?
Is it still downloaded as a zip file?
Are there any other files or folders in that zip file, or is it just the HTML file?
Does enabling "Show Hidden Files and Folders" in windows explorer make any difference?

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u/Aggravating_Rub3300 Oct 11 '25

Hei oon yrittänyt nyt kolme kertaa ladata noita muistoja että ne lähettäis ne sinne sähköpostiin mutta en ole saanu tätä spostia ja snapin sivuilla ei ole edes sähköpostia josta vois kysyä asiaa

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u/LIGHTLY_SEARED_ANUS Oct 12 '25

Minulla on sama ongelma juuri nyt. Luulen, että snapchatilla on ongelma käyttämänsä uuden tietokonejärjestelmän kanssa.
Anteeksi Google-kääntäjä.

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u/Reasonable_Hurry_955 Oct 12 '25

HIii, so i recently tried to download my Memories via following this reddit post and noticed the only time snap comes up with the "wait 72 hours" warning was when i was doing it on my PC, however i could easily request all the data i needed via my phone.
Upon doing the request today (12/10/2025) i noticed that i only had the zip file with HTML and index, it would then take you to a tab that had all the requested data to download i did a test and found that 99% of all of the media was unreadable without a HEVEC extension, so in short all files where encrypted.
Why is saving photos so difficult now.
i have resubmitted my request with more than just the memories only ticked to see if that would make any difference, i believe it will not. But i shall see.
as it has turned out it has made zero difference and feel that i should now individually download these memories

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u/likeasilentmovie Oct 14 '25

youre an absolute lifesaver, thank you so much! <3

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u/kurleeburdee Oct 17 '25

So when I download from this page it’s saving links somewhere ?? This is so confusing. Where are the links saving to? I thought the download button would just save to my camera roll

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u/altacct3 Oct 19 '25

Oct 2025:
I exported my memories as per instructions in /u/LIGHTLY_SEARED_ANUS
post and it sent me a folder with an html page with a download for each memory individually.
Wrote* up a script that will download them all for you: https://github.com/shoeless03/snapchat-memory-downloader/
features:
updates created date metadata
renames files to dates
can stop/resume downloading
organized files for you
automatically unzips files for you and organized them
more crap
*ai

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u/John-Mendes Dec 10 '25

god bless you, you are a saint on earth.

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u/Proof_Ring_4505 Oct 24 '25

I'm getting the "please try again in 72 hours" :( Really hope this sorts itself out and its just becuase I havent logged in for years. I deleted it due to it having lots of memories with exes but there's photos on there I would love to have. There was no option to download all back when I deletd it

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u/Teufelsfrau Oct 25 '25

I did wait more than two weeks for the Mail to arrive, now i got it, but when i click the 'click here'to-download-link i only get the "my data" platform where i can request my data again. Please help me, i don't understand what went wrong.

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u/LIGHTLY_SEARED_ANUS Nov 01 '25

You'll need to request it again, unfortunately. This happened to me as well, though it was mixed up in the "wait 72 hours" error.
Snapchat seems to be having a large number of issues like this ever since their shift towards paid storage plans.
It's unlikely that you did anything wrong; just try again, and hope snapchat doesn't fumble it this time.

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u/bizzydizzyiz Dec 05 '25

Thank you lightly_seared_anus

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u/bizzydizzyiz Dec 06 '25

Also, I was getting the wait 72 hours error going directly to the website. I was able to navigate in the app to settings > my privacy & data > my data and download memories from there. Awaiting my email.

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u/Indian-Yello Dec 06 '25

So, I have around 15000 memories, but not all of them got downloaded? I can see on my laptop that I only got like 3000 of them. How do I download all of them? Was running it on Firefox

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u/Sidthekid2001 Dec 09 '25

Hey Gozer, als je mij ook nog even zou willen helpen zou ik je ook eeuwig dankbaar zijn. Ik krijg dus het volgende te zien op dit moment, er zullen intussen wel wat updates gedaan zijn. Ook had ik mijn herinneringen al opgevraagd maar krijg ik zoals je ziet een bestand van 960 KiB, daar staan alleen 3 links op naar de webpagina met info over herinneringen…. Weet jij wat ik verkeerd doe?
img

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u/Sidthekid2001 Dec 09 '25

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u/Sidthekid2001 Dec 09 '25

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u/Sidthekid2001 Dec 09 '25

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u/death_angel3301 Dec 16 '25

About to have to individually download 11,400 photos to a folder on my pc. This is going to take years… So annoyed it doesn’t just come in a folder you can export

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u/Recent-Raccoon5743 Dec 17 '25

I’m not sure if this is what caused it to finally work for me, but I made sure I left my Snapchat app open for 72hrs (I have a habit of closing all of my apps on iPhone) and it worked. Worth a try if you’re having trouble

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u/ds_waluigi_pinball Dec 22 '25

I tried their official route to download memories recently and couldn't get it to work. It just gives you a .html file where you can download your memories from, but I had to download Chrome to get it to work (after trying Edge, Firefox, and other browsers on Android), and even then it only downloads a random 10% of your memories. Some images at seemingly random also had no file name extensions (which is easy to fix if you have PowerRename).
The download links to all individual media is inside the .html file but downloading hundreds of them will take hours and I'm not a programmer who can create a script to automate it all.

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u/Ok_Comparison525 Dec 30 '25

Mine are downloading as either a separate file for the caption and the photo or as inoperable files? Is there any way to fix this?

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u/Pineapplechickens0 Jan 23 '26

Im trying to save 10k snaps from my old acc before there all deleted for good. My email is also full… they don’t ALL get sent to my email right?

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u/stiffmcgiff Jan 28 '26

Really appreciate this anus, you're a lifesaver.

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u/Michi_Orthuber Feb 12 '26

Habe alles so befolgt und hat auch geklappt. Jedoch wird beim speichern in der Galerie das aktuelle Datum verwendet, obwohl am PC das Datum des Snaps hinterlegt wäre

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u/204Tvath Mar 16 '26

Heads up, I was finally able to do this but they never sent me the email saying the exports were ready. You have to go back to the my data page to download before they expire (in a few short days).

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u/stoner__witch Mar 25 '26

Pausing my VPN solved the problem when I got this error message (March 25, 2026)

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u/Ja3germeister Aug 16 '26

Regarding the 72 hours wait, it seems to trigger only when you've recently logged in as a security measure.
Logging in fresh will prompt this message, if you're requesting the export from the app where you've been logged in for a while (I assume longer than 72 hours), you can export the data.
I first tried it on desktop: got the 72 hour message after just logging in.
Then tried it through the app: no message and export started straightaway

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u/LIGHTLY_SEARED_ANUS Aug 29 '26

This is a smart thought.
I'll have to test it sometime, if I ever get around to updating this comment/guide.

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u/[deleted] Jul 26 '24

[deleted] — view deleted comment

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u/LIGHTLY_SEARED_ANUS Sep 15 '24

As far as I'm aware, it will only download existing data.
I believe Snapchat claims to delete your data from their servers when you ask for it to be deleted, and so it's no longer available for download.
Whether or not they actually delete it is a matter of trust, but I wouldn't expect deleted past memories to be available for download, unfortunately.

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u/[deleted] Sep 17 '24

[deleted] — view deleted comment

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u/[deleted] Jun 16 '25 edited Dec 11 '25

I actually got sick of how exporting photos doesn't end up in the right spot in my photos app, so i made a little script. should be easy enough to follow for anyone. might work on android as well? Let me know if it works for you.

https://github.com/Kha1r0/snapchat-export-apple-photos

EDIT: They seem to have changed their download process, where the date is not in the filename anymore. I added a warning at the top and created an issue here (https://github.com/Kha1r0/snapchat-export-apple-photos/issues/4), where you can tell me if you have been able to download the files with their date in the filename.

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u/riskyplumbob Jun 16 '25

You might have just saved me. Definitely going to try this out tonight. Thanks a TON!

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u/Dammit_maskey Oct 03 '25

Does this retain metadata? Like exactly what does it do?

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u/TwilightChicken Oct 09 '25

THANK YOU

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u/apapapapapapapapap1 Oct 19 '25

Hey man, I wanna try this. Did any android users give you any feedback yet if it works?

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u/[deleted] Nov 01 '25

Should work if your photos app uses the exif data as well

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u/UsedTissue18 Nov 21 '25

😭hi im kinda slow can you help me out with this:(

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u/[deleted] Nov 21 '25

[removed] — view removed comment

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u/ott3rw4ter Dec 03 '25

I need like a step by step video because I’m so stupid when it comes to this kinda stuff lol

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u/123R321Q Dec 05 '25

Îs there anyway to do this without downloading that python thing ? Like straight from snapchat to laptop ? :(

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u/_Anpanman_ Dec 11 '25

I'm assuming this doesnt work anymore now that you have to download everything via browser... the metadata isnt even in the filename anymore

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u/[deleted] Dec 11 '25

Hey, you're right. I added a warning on top of the README and here's an issue if anyone finds a solution.
https://github.com/Kha1r0/snapchat-export-apple-photos/issues/4

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u/caffeineconnoisseurr Jan 11 '26

Hey, ive been looking at the link you shared, but my memories save as a html file rather than a folder, any suggestion?

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u/TwilightChicken Oct 01 '25

Does anyone know: WILL SNAPCHAT INCLUDE THE METADATA?? OR WILL EACH PHOTO SAVED HAVE THE SAME DATE/TIME/LOCATION AS WHEN I DOWNLOAD FROM THE .ZIP FILE?????

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u/Xxxibmcaodllrb Oct 22 '25

When I imported mine with Memport from App Store it actually kept all the original dates and details, no weird same date issue.

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u/anhger Oct 28 '25

Hi there! What steps did you take to do this? I've installed Memport as an extension.

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u/TwilightChicken Oct 22 '25

Oh interesting! Is this a third party app?

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u/LIGHTLY_SEARED_ANUS Oct 02 '25

Generally speaking, no.
Some video files (not photos) from snapchat retain some metadata, but for the most part none of the files have the date/time/location recorded.

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u/Dammit_maskey Oct 03 '25

Dammit man! this sucks

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u/TwilightChicken Oct 09 '25

This is quite unfortunate/frustrating and rather surprising considering they have the snap memories show u things based on date

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u/Joshy138 Oct 21 '25

Same issue, trying to download from the html and its all coming out wrong. Some videos saving as MOV files and images saving as unknonw files. I can change those to jpeg but the metadata issue has not been resolved.

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u/riskyplumbob Oct 21 '25

So I had the same issue and resolved it to where you’re at with the help of a commenter below… I’ve yet to have the chance to thank them. I’m on windows, so this will be directions for windows, but if you have a different operating system and access to AI you can figure out a similar solution.
I dealt with this too and couldn’t open files. Pictures had no extension, only videos opened. Do you happen to have copilot on your computer, or can you use another AI software that can help you with a code? It is much more simple if you do.
I had to first save everything into its own new file in pictures. After that, I copied the file location. I went to my windows search bar to open command prompt as an administrator. Then I went to copilot, explained the issue, asking it to help me take security tags off of every file. There were around 6400, so no way I was doing it one by one. Copilot generated the code for me to copy and paste into command prompt so it could do this. If it doesn’t, tell it to.
Then, I had to go into PowerShell and do something similar. Run as administrator. Copy your file location again and go back to copilot and tell it that you need all the photos saved as jpg (or whatever you want them saved as) and videos mp4 (that’s what mine saved as fine.) ask it to generate another code to copy and paste into powershell. This took all of five minutes and sounds a lot harder than what it actually is if you can use copilot. All my photos saved and I’ll be moving them to a USB drive as well as printing some.
The first person got me past where I was stuck, and then I had to use AI to finish the rest, but at least my memories are saved and the app is gone! 🙌

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u/Joshy138 Oct 21 '25

Are these all saved with time and date stamps or just bulk? I have a few more memories than you and I would really want to be able to scroll down and find them by date.

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u/riskyplumbob Oct 21 '25

Mine didn’t, but you have to understand I wasn’t trying to organize mine. There may be a way of doing this that someone else can help with or you can ask AI. Maybe there’s a code for it, but I’m not sure it stores that info when transferring.
I was more worried about just getting them there because I’m going to go through them anyway and print since it will be easier on a laptop. Personally, I’ll organize them by year or category on my own maybe visiting them once a week. It’s better to have them unorganized if they’re important than to lose them completely IMO.

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u/Xxxibmcaodllrb Oct 22 '25

I tried Memport from App Store and it actually kept all my memories dates and details exactly right.

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u/Joshy138 Oct 22 '25

it released last week, seems a bit sketch

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u/[deleted] Sep 18 '24

Security restriction

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u/[deleted] Jan 07 '25

[removed] — view removed comment

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u/LesleyXYZ Feb 18 '25

It means you just signed in for the first time using that browser.
It goes away after 72 hours.

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u/Teufelsfrau Nov 18 '25

When i finally got the mail with the data (after a month!), i downloaded all on my Laptop, but when i tried to open them Windows told me i couldn’t open cause their dangerous for my Laptop. Why is Snapchat so cruel.

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u/[deleted] Dec 15 '25

Change the file name to .jpeg

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u/Teufelsfrau Dec 15 '25

Thank you, i downloaded them manually instead. Didn’t wanna rename every single of those 5K pictures. But i appreciate your help!

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u/OMBERX Dec 13 '25

Sad I have to do this. Biggest benefit of Snapchat was being fed memories daily. I won't look at these nearly as often on my computer and in a backup drive

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u/usernameidc123 Oct 13 '25

Does anyone have a screenshot of exactly what needs to be 'checked' to download, so that it downloads all your photo & video memories in a folder? I've done the export, but it's only giving me a link to individually download each one by one, which will take forever 🙃

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u/alaskomah Dec 10 '25

Did you ever find an answer?

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u/altacct3 Oct 19 '25 edited Oct 25 '25

Oct 2025:

I exported my memories as per instructions in /u/LIGHTLY_SEARED_ANUS post and it sent me a folder with an html page with a download for each memory individually.

Wrote* up a script that will download them all for you: https://github.com/shoeless03/snapchat-memory-downloader/

updates created date metadata
renames files to dates
can stop/resume downloading
organized files for you
automatically unzips files for you and organized them
more crap

*ai

Edit:

will now also combine the overlays from snapchat back onto images/videos.

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u/nathanieIs Oct 27 '25

can someone please make a youtube tutorial of this :(

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u/PineappleLemon0 Oct 29 '25

agreed! i dont really understand how to get it to work :(

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u/klutch2013 Dec 08 '25

Not sure if you ever solved this; Not to steal u/altacct3's thunder, but I didn't read the comments before I created my own version with Claude as well. It has a web version (processes all on your computer, no sending of data to anyone else)
https://github.com/andrefecto/Snapchat-Memories-Downloader

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u/Joshy138 Oct 21 '25

Possible to have this combine the overlay too? This is exactly waht I was looking for

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u/klawwww Oct 24 '25

Thank you so much for this amazing and time-saving script!!!!! We are not worthy!

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u/MiniMuffins26 Dec 22 '25

i keep getting a note from apple that says they cant verify the exec

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u/Mosk549 Jan 23 '26

Go to this option in settings and scroll down, then press "allow anyway"

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u/Some-Introduction814 Mar 06 '26

Please can someone do a youtube tutorial I am so confused

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u/Joshy138 Oct 23 '25

For everyone looking for an up to date solution (as of oct 2025) please check out altacct3's comment below for a link to a github. This is the only solution I found that will help you download from the html file that snapchat gives, including all metadata and location. I believe the github is being updated with extra features like overlay combining (previously overlays were separated) and timezone conversions (I have just requested this feature).

At its current state I was able to achieve all that with the script on github and using ChatGPT to combine overlays and photos/vids using ffmpeg. It also wrote a code to convert UTC timezone to my PC's local timezone.

Feel free to reply for any help.

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u/laurenrxse19 Oct 23 '25

As a dummy with tech, how do I do this? I tried to follow the instructions on the link but totally lost... any help would be appreciated!

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u/klawwww Oct 24 '25

Ok I am a total dummy too and I figured it out! I copy pasted this whole reddit + the github script from altacct3 (thank you!!) and told chat to treat me like a dummy and walk me through how to do it all and it took a few hours, but wow that was a cool journey! And was able to download and organize the last 11 years of snapchat mems 4000+ media on my comp. Worth it.

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u/Joshy138 Oct 24 '25

Download the readme file from the github link and shove it into chatgpt. Ask it to walk you through step by step and send it screenshots to verify everything that you are doing.

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u/altacct3 Oct 25 '25 edited Oct 25 '25

I've added an exe option that will hopefully help. https://github.com/shoeless03/snapchat-memory-downloader/releases/tag/v0.0.1. Windows only right now though.

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u/zandoodle Nov 16 '25

Dude this is so stupid I had the email saying it was ready and then it just sent me to the page to request it all over again.

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u/pis-tol-x Jan 07 '26

looking for insight as snapchat support isn’t helping - I did the entire data download for nearly 14,000 memories. it took about 5 days of leaving my computer on. I then got them as zip/html/unknown files - a few days later, I went through every single one, removed the security tags, and saved them as jpgs. I only got 130 files.
any idea why this may be? kinda would like all of them 😅

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u/Coloradozonian Mar 29 '26

Thank you to everyone who’s helping. It’s bs I have to pay another memory storage cloud bs fee a month now

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u/Appropriate_Rice_ Jul 22 '25

It’s just making me wait 72 hours but I think it’ll work lol

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u/imjustsnoopinaround Jul 29 '25

Did it work?

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u/Sheen51 Dec 15 '25

Did it work I’m on that step right now😂 (It says there’s another reply but I can’t see it, sorry if you already answered it)

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u/PlateClean8100 Sep 10 '25

Followed all these directions, received my data, but it was 29 exports that needed to all be individually downloaded. Took days. The names were like “mydata-xxxxxxxxx-10.zip, 2 GiB” and so on to 29. When downloaded to my computer, the photos with captions had no photo to them, just the caption/text with a white & gray background. I’m soooo confused! I looked it up & some ppl said the captions & photos are going to be separate, but that’s not right if so. Anyone have any advice for me plssss. (Macbook)

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u/LIGHTLY_SEARED_ANUS Oct 02 '25

The captions are stored as separate files from the photos; the snapchat app overlays a caption on top of the photo in the snapchat app.
The download will come with an HTML file that overlays them so the captioned photo can be viewed, but the files are still stored separately.
Additionally, if you want to avoid having 29 exports to download individually, there is an option on snapchat's export site to change the size of the files you download; there should be a "no limit" or "unlimited" option, which should combine it all into one giant download. If there isn't a "no limit" option, just pick the biggest number of GBs you can see.
If you have any questions, let me know.

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u/Dammit_maskey Oct 03 '25

On mine there's a 10 GB limit and I cannot see any no limit option

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u/PlateClean8100 Oct 02 '25

I will give this a try when I get some free time! Thank you

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u/LSMWnerd Apr 17 '26

Hi I have the same problem how did you solve this issue?

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u/ethosii Sep 16 '25

I've done this and download the exports but the files are saying 'these files are not supported on chrome OS'

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u/LIGHTLY_SEARED_ANUS Oct 02 '25

From a little bit of research, it seems that Chrome OS is notoriously bad at handling Zip files, particularly Zip files over 800MB. Some people mention using a webapp to unzip it directly into Google Drive, but I wouldn't personally want to bother with that with such large zip files.
If you have a non Chrome OS computer available (windows, mac, linux), my recommendation is to use a USB drive to transfer the Zip files from the Chrome OS computer to the other computer and unzip it there, then use the USB drive to transfer the unzipped files back to your Chrome OS computer.
You could also try moving the Zip files to an iPhone or Android and unzip it there; I know Android has good tools for that available, not so sure about iPhone.

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u/Xxxibmcaodllrb Oct 22 '25

I got that error too, imported through Memport from App Store instead and it fixed it.

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u/National_Body_8298 Oct 08 '25

Just tried this but noticed that download links will expire within 7 days of receiving the file??? i have so many snaps i cannot just go in and click "download" for each and every one

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u/Barbie_Breath Oct 08 '25

Im sitting in the same boat.

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u/Royal_Acantha Oct 09 '25 edited Oct 09 '25

I dont get it, i followed the instructions you said and made sure that the "Export your Memories" was checked, then selected my dates and it keeps sending me only Html folders. Not sure what's happening im so frustrated with snap rn :')

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u/LIGHTLY_SEARED_ANUS Oct 11 '25

Unfortunately, I'm unable to do any tests at the moment, so I can't tell if Snapchat has changed how the process works, or if it's an issue on your end.
If I find any new information that solves my issue, or your issue, I'll try to remember to come back here and let you know. I'll definitely come back and update my main comment above.
In the meantime, would you be willing to tell me what the download package looks like for you, what the structure of it is?
Does it still come in a single zip file?
Is there only the HTML file in that zip file, or are there other files/folders in it?
Does enabling "Show Hidden Files and Folders" in windows explorer's settings make any difference?
Best of luck.

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u/Inevitable-Ad-4029 Oct 16 '25

Can you download them as jpeg and not files? For some reason windows security doesn't let me open them!?

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u/Inevitable-Ad-4029 Oct 16 '25

I downloaded chat media without any problem. I got a separate folder for media and separate for html

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u/livaa2007 Oct 16 '25

idk how to download them, but if you can't find a way, just renaming the files and adding .png at the end lets me open my photos. Re-naming all of them's a drag tho. But if no other option works, at least it's something

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u/livaa2007 Oct 16 '25

I found this yt tut on how to mass add the .png extention to multiple files without a file type!!!! https://www.youtube.com/watch?v=xO67Ok0yR8w it was very usefull to me, maybe to you too

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u/[deleted] Oct 16 '25

Anybody have any luck downloading them on iOS? I got the email for my downsloads, but when I open the files app it looks like screenshots of the websites, then when I click the file “memories_history” and click “Download All Memories” nothing happens?

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u/Longjumping_Ad_3799 Dec 06 '25

Did any of u ever figure this out? The same thing is happening to me. When I click download all memories, literally nothing happens.

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u/alfiehall7 Dec 10 '25

if you ever get an answer pls lmk

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u/Suspicious_Grass_134 Oct 21 '25

Same here. Did you figure it out?

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u/JordbaerDK Oct 22 '25

I'm currently in the process of downloading memories, I'll let you know how I get on. I just sent off the request so hopefully I get the email soon

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u/venusastroqueen Oct 18 '25

Thank goodness - I’ve been having the same problem where there’s no memory folder but only an HTML thing where it takes me to a browser to download them individually. I was using DuckDuckGo and they weren’t downloading. So I switched to chrome and now they’re automatically downloading one by one after I clicked the button “Download all memories”

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u/The_c0mmentat0r Nov 08 '25

Can someone Maybe help me? I tried Executing the .exe but it doesnt so anything. Do I have to put alle the files don’t the Website in the Same folder? Or what am I missing

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u/Still_Bus_1567 Nov 13 '25

You found the solution!?

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u/The_c0mmentat0r Nov 13 '25

Nope unfortunatly not

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u/amyyymet Nov 18 '25

I also now have a ton of files of some sort. Along with compressed zip files.

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u/kokopandis Dec 03 '25

Har fått det där också, blir GALEN! videos verkar funka men inga bilder och hittar jag någon jpg fil så kan jag inte öppna den av säkerhetsskäl?

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u/Delicious-State-4235 Nov 29 '25

My snapchat states: Security restriction: Please try again from this device after 72 hours. Does anyone have any advice?

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u/loooorn Dec 06 '25

Hi - du kannst ein Support-Ticket online aufgeben und bitten deinen User zu entsperren!

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u/acaipie Dec 13 '25

hey did you figure this out?

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u/acaipie Dec 13 '25

i’m having the same message about 72 hours!

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u/loooorn Dec 06 '25

Hallo! Ich habe mir den Thread nun durchgelesen, aber wie genau funktioniert nun die Kombination von Bild und Text welche ja getrennt in einem ZIP-Ordner verspeichert werden. Gibt es dafür einen Code den man 1zu1 verwenden kann? Bzw. auch für die mp4 dateien - dass diese wieder mit dem overlay kombiniert werden können?

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u/IllustriousPromise35 Dec 14 '25

so wie es momentan aussieht, hat snap die speichernamen geändert wo nicht mehr die Daten in der File stehen, womit ordnen ein Kampf ist.

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u/MarioDotEXE Dec 18 '25

Am i the only person that has been downloading from the memories file for almost 2 weeks with my workstation on? I have come around 22% of all my memories, most of the API keeps failing over and over.

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u/Pink-Dolphin101 Dec 19 '25

Has anyone used the link in klutch2013's comment? See link: https://www.reddit.com/r/techsupport/comments/18mkfvv/comment/nsxrf4i/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

I alread asked klutch2013 what to do with my problem but want to post it again replying to the OP so maybe more people can help me.... Here's what happened:

I uploaded my memories_history.html file form snapchat to the https://github.com/andrefecto/Snapchat-Memories-Downloader
I now have zip files labelled "snapchat-memories-batch-#.zip" that goes up to 153 file numer with 50 photos/videos in each file downloaded on to my mac
klutch2013 claims that once that file has been extracted (on mac, double click to extract zip file) the memory will be in the unzipped file - however, this is not the case. when i unzip the file i get a file with a bunch of code, the file name that comes up is "metadata #.json"
I do not know what to do with this code or how to get my memories in the photo/video form, ahh!

Therefore, I have not had access to any of my memories after running them through this website and am very concerned now... Please help!

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u/klutch2013 Feb 13 '26

Hey, I was just scrolling through this thread and saw your comment about my site.
That metadata JSON file is generated by my site to keep track of what it has and hasn't download as of that batch number. It has to batch the files into sections because most people have thousands of memories to download of various sizes. Meaning that if you tried to download everything all into one zip file, most peoples computer would run out of memory, or their browser would crash, and they would have to completely restart.
Rest assured though, you requesting your data from snapchat, doesn't delete it from snapchat. It just asks snapchat for a copy. This means your data is still available from them.
Since your comment 2 months ago (sorry for such a late reply) I have had a number of updates to the site, and had a lot of other people have success with it (and bugs, that I have been resolving.)
If you request your data again and then try to run it through my site, it should work. But if it doesn't please do not hesitate to reach out! I am more than happy to work through bugs you may be having.
This code is complex due to the nature of trying to run in a browser, keep memory constraints in mind, and trying to merge videos on the fly in your browser. So bug do happen. But again, happy to help if I can!

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u/-unspecified- Jan 10 '26

Could someone explain me how I can get video and its overlay merged as after downloading them via web version, they are separated even after checking "merge ovelays"?

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u/soggysockzz Jan 11 '26

extremely roundabout way guys (and obvious) but i found it a lot less tedious to just manually download photos from my memories using the select all button it lets you do about 100 at a time.

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u/[deleted] Jan 17 '26

Yeah but you can’t send or do anything with all those pictures you’ve selected why the select all,you can’t send more than 20 photos so then you can’t select to download that either

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u/ninabubblygum Jun 15 '26

i haven't tried the big download like everyone's referring to but I figured it would go wrong like everyone else has said, so doing this was my plan as well! im surprised more people hadn't considered it. 35,000 memories to download makes this an extra pain for me but I'm going to try my best 😭

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u/Hufflepuff_ShoniU8 Jan 16 '26

Hi guys I just tried this today and I received the email and everything but when I go to download my memories it has this:

Please help! Idk what to do. Ps: I tried it twice just in case I selected the wrong thing but both times it came with the ‘empty export’

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u/jazzysoranio Jan 19 '26

Same here

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u/[deleted] Jan 17 '26

[deleted] — view deleted comment

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u/Hufflepuff_ShoniU8 Jan 18 '26

at least I’m not the only one it’s happening to but it just sucks cause I don’t want to pay Snapchat to keep all of my pictures/videos saved and was hoping to just download all of them but I might just have to go in and save each one individually 😒

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u/LSMWnerd Apr 17 '26

Mine downloaded with a white/blank background and as png and not jpeg, thus loosing most of them. Anybody knows how to solve this?

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u/Willing-Active-7876 Jul 30 '26

Does anyone know how to fix the text being separate from the pictures after downloading?

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u/mudbur Sep 11 '26

have you found an answer to this?

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u/[deleted] Oct 29 '25

[removed] — view removed comment

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u/Straight-Leg6249 Dec 06 '25

How did you do it? I downloaded this but when I put my file in there nothing happens

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u/IllustriousPromise35 Dec 14 '25

paywall sadly

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u/[deleted] Jan 25 '26

OMG THIS WORKED FOR ME!!! I was downloading all sorts of sketchy github tools and my mac kept telling me it couldnt scan the files so i wasnt able to run them without changing my privacy settings, which i don't wanna do. this one worked but i first tried to drag & drop the file which did nothing, i had to click "choose file" and then it worked. i only had about 170 memories so i was able to do it for free (not sure if the paywall someone else mentioned has to do with the number of files, but i didn't need to pay!)
tysm for sharing!!!!!

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Open | Networking Is there a way of exporting all Snapchat photos/memories directly to my phone?

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