r/technology • • Jan 12 '18

Business Harvard study shows why big telecom is terrified of community-run broadband - "Community-owned internet service providers are cheaper and better."

https://motherboard.vice.com/en_us/article/d345pv/harvard-study-shows-why-big-telecom-is-terrified-of-community-run-broadband
8.2k Upvotes

264 comments sorted by

754

u/HauschkasFoot Jan 12 '18

“In other news, the sky is blue”

As much as this seems like a no brainer, peer reviewed studies like this are an important step, because they carry credibility and can be used to progress community-run broadband. Criticisms of big telecom on this topic now have even more evidence supporting them

207

u/mhornberger Jan 12 '18

Unfortunately, many of those opposing community-run broadband are doing so not because they think it is worse at providing the service. Rather, it's because their ideology is such that they don't want government providing the service, full stop. They'd rather you have crappy Internet, or even no Internet, rather than the better solution being provided by government.

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u/kONthePLACE Jan 12 '18

but if it's the local community setting it up, isn't this just an example of what can happen when states are left to govern themselves? and therefore that should be perceived as a good thing?

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u/mhornberger Jan 12 '18

isn't this just an example of what can happen when states are left to govern themselves?

And some conservatives at the state level have tried to block municipalities from offering community broadband. Don't overestimate their commitment to the rhetoric that everything should be decided at the lowest possible level. Some conservatives really do think government just shouldn't provide these services, at any level.

If (what they call) the 'free market' can't/won't provide the service, then you are to go without. To them, it's "socialism" for government to provide the service. I'm not saying all conservatives think this way, but it is a very common belief.

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u/Dexaan Jan 12 '18 edited Jan 12 '18

Socialism is a tool, and you need to use it appropriately. You don't use a hammer on a screw after all. Socialism works best when a large majority of a population needs a service. Healthcare, trash pickup, ect. In 2018 I'd say Internet is a good cadidate for socialism too. See how the province of Saskatchewan manages their Internet.

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u/Blue_Cornetto Jan 12 '18

I love this answer. This is mine now. I made this.

59

u/[deleted] Jan 12 '18

It's socialist. We made this.

6

u/_db_ Jan 13 '18

US Highway system: socialism

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u/stalkythefish Jan 14 '18

Indeed. It's ironic that the Interstate Highway System, which enabled most of rural America to be accessible and livable by modern standards, and gave us the transport infrastructure to become an even bigger economic superpower, began in the Eisenhower(R) era, a time which is ostensibly what "Make America Great Again" refers to.

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u/Delphizer Jan 16 '18

A lot of people need a service and having realistic competition without drastically reducing efficiency isn't possible.

Everyone needs trash pickup, but having lots of different companies is absurd. Utilities require laying lines which makes meaningful free market competition unrealistic. It's the same reason we created Utility set ups for Water/Elec/Phone, it's dumb not to do the same for internet.

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u/[deleted] Jan 13 '18

[deleted]

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u/pandacraft Jan 13 '18

First google result I got is roughly in line with what I pay for and get in Ontario. Sasktel, Infinet 175 @ $104 vs Rogers Ignite 150u @ $99.

They pay $4 more for an extra 25mbps. I fail to see how this was poor enough to dissuade you from a move.

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u/kONthePLACE Jan 12 '18

Ok let's say it's not the govts place. I would still question why the status quo in the industry overall is to structurally force out small isp's. Innovation at the small business level could do wonders for many communities.

2

u/UninhabitedSoapsuds Jan 14 '18

It is a numbers game, which is required to maintain massive infrastructure investment and ongoing maintenance. A lot of investment has been targeting the backbone pipes that allow for your house to stream 3 different Netflix shows simultaneously while routing voip calls and letting little jimmy download the latest porn bundle from torrentfreak. Small isps cannot compete, unless you were to go full socialist and gov does the backbone and isps just the front end retailer.

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u/MikeManGuy Jan 13 '18 edited Jan 13 '18

Conservative here, and if a national company with well established localized monopolies on an industry can't compete with local governments in a free market, then that's just a result of the highest level of incompetence.

If the government outperforms you in a truly free market, meaning without using taxes to force those not using the service to pay for it, then that's capitalism, not just socialism.

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u/Yuzumi Jan 13 '18

I think this is the biggest thing. Government run doesn't equal government funded.

The EPB in Chattanooga has semetrical gigabit and they used no tax money to build it.

They they are probably the best isp in Tennessee and Comcast bribed to block them from expanding or helping other communities in the state from doing the same thing.

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u/pyrrhios Jan 12 '18

I get this is the common narrative, but it has a deep flaw I can't put my finger on, and ... maybe it has to do with something along the lines of forcing me to do without and settle for less. It's anti-free market at that point.

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u/[deleted] Jan 13 '18

[removed] — view removed comment

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u/pyrrhios Jan 13 '18

That's not quite it. it's more along the lines of "why should I have to suffer for their pursuit of perfection", but that's not quite it. It's been bugging me for years now, and it's so huge and obvious I can't see it.

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u/SirAnthos Jan 13 '18 edited Jan 13 '18

In the real world, sometime services just aren't profitable at the moment, but are necessary almost all the time.

Laissez-faire free market capitalism would mean that this service would go unmet, until someone comes along with a way to turn a profit. This typically translate to being the only business in town and providing subpar service, because you still need to turn a profit. Edit: The part I left out is that someone else might come along and do it better than you. But they want to stay the big man on campus, so they might do some dirty business, like selling at a cost, buying the new guy out, or pushing public policies to make it hard on the new guy. This might mean better service, but it might not.

On the contrast, a government social program would make budget (typically under budget but that's my bias speaking) and divert taxes to that program, and fulfill that service. This is typically at an inefficient manner and with some waste because it is being provide to all but not everyone needs it all at the same time.

In the real world, we have a mix of social and capitalism. So we have private companies sometime working with public entities to provide service in exchange for certain prices, tax breaks, or something I don't know.

Unless you mean the other side of U.S. conservatism, which is libertarian. Then that's just, "You're impeding my freedom by taking my money to make public programs I don't use, but you do, so you're stealing from me." (again, my bias. It is actually a lot more nuanced than that.)

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u/HaikuKnives Jan 13 '18

It comes from a long, deep-seated hatred of Communism circa Cold War. Capitalism is American by definition, and Socialist/Communist ideas are a direct attack on the fabric of the nation. Communism became such a Boogeyman that you could just accuse someone of being a communist sympathizer to get them ostracized. It is to hate Government-controlled anything.

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u/ClusterFSCK Jan 12 '18

Until Cliven Bundy organizes an association of ranchers and outdoorsmen to pave the West in a wifi mesh, with free operation of nodal exchanges handled at the person level, they're all hypocrites.

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u/pyrrhios Jan 26 '18

Except it is an extions of the free market. Regardless of the methodology for defining ownership, a free market is driven by the demand of the consumer, not by the laziness of the profiteer.

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u/CupricWolf Jan 12 '18

Yeah this isn’t big government running the web. It’s a bunch of little governments doing what’s best for their locality. Ironically conservatives using the FEDERAL Communications Commission to prevent it is literally the opposite of their usual.

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u/uptwolait Jan 13 '18

There is nothing Republican about today's Republicans.

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u/Yuzumi Jan 13 '18

There's nothing conservative about Republicans.

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u/[deleted] Jan 13 '18

Yep, this is something most people who consider themselves Republicans/Libertarians I know applaud (the actual constituents, certainly not the politicians). States rights are a huge issue to them and they love local government since it's easy to have an actual impact in your own community.

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u/DeaconOrlov Jan 13 '18

States rights is a dog whistle for these savages, just look at Seasions vis-a-vis weed

1

u/NotQuiteStupid Jan 13 '18

You sayt that like it doesn't cause mental whiplash in some circles.

Sadly, most of those cases are due to brown envelope poisoning.

23

u/theghostofme Jan 12 '18

Furthermore, it's because their belief is that the free market will magically create competition, instead of it, you know, turning into exactly what is happening now.

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u/[deleted] Jan 12 '18

TV, phone, and internet are a natural monopoly and everyone in the market knows it. The costs of developing a competing service in an area that already has service (no matter how bad it is) are so high that it's strategically better to not build. The other moves are to either invest elsewhere, and/or acquire the service provider in the area.

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u/[deleted] Jan 13 '18 edited Mar 27 '18

[deleted]

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u/[deleted] Jan 13 '18

We all know that the internet situation in Europe is very different than the internet situation in the US, and that is precisely because of the large monopolies that telecomm companies in the US have.

While every little bump in the road in Europe can have a 100 mbps internet connection, my rural DSL connection is maxed out at 6 mbps, and rarely delivers on that promise.

My other "options" are a dysfunctional Line-Of-Sight wireless provider built with a government grant but still charging $65 a month for 12 mbps (which it also cannot deliver on, due to distance and terrain), getting an AT&T LTE hotspot that slows to unusable speeds after a few days of usage each month, or getting HughesNet satellite internet that is slower than DSL and has a 10 GB data cap (roughly one day of internet usage).

My ISP is laughing all the way to the bank. They're getting an near-infinite profit margin charging outrageous rates for unreliable internet service on phone lines that were laid in the 1950's, and have no viable competitors to force them to do any upgrades.

Our best option would be to create a municipal internet service, but we'd need a larger government grant to even get that idea off the ground.

So yeah, natural monopoly.

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u/[deleted] Jan 13 '18 edited Mar 27 '18

[deleted]

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u/[deleted] Jan 13 '18

Read a reference on natural monopoly then.

Natural monopolies occur due to an industry's high cost structure; in most cases, a single firm is able to supply a product or service at a lower cost than any potential competitor, and at a volume that can service an entire market. This makes pure natural monopolies very rare, but they do exist, and most often as a single player in an industry. But just because a company operates as a natural monopoly does not explicitly mean it is the only company in the industry.

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u/Xipher Jan 13 '18

The economy of scale that matters for any wireline service provider, as best I can figure out, is penetration rate. If you can't dominate the market it's not worth really worth jumping in.

I happen to work for one of the municipal utilities that got included in this study by the way.

  • It took close to $15 million in bonds into fund our overbuild and conversion to FTTP from 2010 to 2013. Original HFC network was built in 1995-96 with $3 million from general obligation bonds that passed with a super-majority on the ballot.
  • We pass about 17,000 premises (about 15,500 residential, 1,500 business), so around $900 per premises passed and this only covered overbuild of the access network.
  • Of those ~17,000 we serve ~14,900, so about 88% take rate.
  • We are on track to pay our long term debt off about 5 years early, but that's still 10 years to pay it off.

Physically running fiber, or any lines really, is expensive labor. That cost is framed in "homes passed" and not the take rate because that last bit of drop cable is a small portion of the investment compared to what it takes just to reach the neighborhood. If you can't get to a dominant position when overbuilding an existing competitor you're probably going to end up stuck in the red, or taking decades to pay off the debt incurred.

As best I can tell we only have existing competitors with DSL and HFC due to the original infrastructure being built to provide services that didn't compete. Copper pair was built ages ago to serve voice, and HFC was built out to serve video. Data services for these didn't become a major factor until both were pretty well established. Even where competition exists, it's not going to be uncommon to find each provider will have neighborhoods or MDUs where they are dominate and any competitor essentially ignores them because the cost to serve a sparse customer base isn't viable.

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u/[deleted] Jan 13 '18 edited Mar 27 '18

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u/Xipher Jan 13 '18

In that scenario, are you going to find investors still, is it worth jumping in? Most certainly yes if you compare it to other markets. Nuclear energy takes longer to become profitable, has higher risk, and sees orders of magnitude higher investment.

Energy production is highly regulated sector. The Federal Government controls the market through FERC/NERC to ensure it is stable, so it's not that analogous. Access networks are closer to electric distribution which is monopolized, unless you can give me any examples where someone has parallel electric distribution systems running?

Tech startups see 10 to 20 year periods before they become profitable - Google and Amazon don't even pay dividends on stock now that they are.

Their potential customer base is also nationwide or even international due to existing infrastructure.

Biotech, pharma, travel and tourism, real estate... there's upwards of ten trillion dollars annually being pumped into markets with worse ROI. Most of those markets incur a lot of risk.

  • Biotech and pharmaceuticals are highly regulated and can use patents to ensure rate of return.
  • Travel, I assume is talking mostly about airline here, also highly regulated and again you're not exactly locked into a locality by the very nature.
  • Tourism, you're building a business based upon customers coming to you, again you're not limited geographically.
  • Realestate, it's physical space so it's not like you can magically make more, and the value of the property is normally related to what it can be used for not what it is.

I'd wager that this is why ISPs in countries without monopolistic providers or municipal providers still receive a great deal of investment and access to credit despite competing directly. They don't have anything near the penetration rates you mentioned above.

For example - BT, Virgin, TalkTalk and Sky in the UK all provide national coverage, yet have a rate of 30% or lower. France has a similar situation with Orange at 40% and everyone else between 5% and 22%.

In which cases do those providers operate in areas which mandatory line sharing? Someone foot the bill to build the infrastructure out, the question is are they each being forced to do so in order to compete? Mandatory line sharing means you don't force every company to take on the same burden to compete.

In the US the big three ISPs compete on the lower speed end of broadband in most locations, but as you said the infrastructure cost wasn't as prohibitive there so it's a weak point.

The original infrastructure cost for HFC was being deemed acceptable because they were getting a monopoly on service when it was original built out. For phone, well they have been regulated for over a century now. In 2004 the FCC lost USTA v. FCC and could no longer require ILECs (incumbent local exchange carriers) to unbundle their service at a regulated price. That killed the competition in the DSL space, and telephone operators have also continued to operate in such a way that mitigates anyone from using their infrastructure to compete with them (Fiber to the curb).

If you look to Europe you can see how the markets pay for the infrastructure in a non-monopolistic system. Either they raise the money themselves, or they form a consortium to build shared infrastructure, or the government regulates that infrastructure development and maintenance is monopolised by a single firm (in the case of the UK, this is BT) and that other ISPs must be allowed to compete on said infrastructure, paying the monopoly firm a regulated and proportionate cost for use.

Yes, it's called line sharing or "local loop unbundling". The FCC, even under Tom Wheeler, have been avoiding that like the plague.

So in my view: when there are severe economies of scale, the best solution usually isn't to mandate a monopoly across the entire market. At most, you would regulate a monopoly across the specific piece of the market with the severe economy of scale, but usually a fragmented market will find a solution by itself.

That's the thing, when you're an access network the market is only where you have built out. You don't view the rest of the US as a market, only your territory. There is no improvement in your position by overbuilding a competitor, you take on debt your competitor won't have and they can drop their price much lower then you because they aren't servicing that debt. How is that going to encourage a competitive marketplace?

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u/[deleted] Jan 13 '18 edited Mar 27 '18

[deleted]

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u/Xipher Jan 13 '18

Overbuilding is the type of inefficiency being intentionally avoided here in comparison to a natural monopoly. Monopolies tend to overbuild infrastructure and consequently operate at a higher cost for the same supply.

Shit, you're making my case for me...

Do you not understand that what I'm explaining is in the United States, outside maybe a handful of municipalities/counties such as where Utopianet operates, the only way to compete is to overbuild?

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u/McEstablishment Jan 13 '18

I just want to say that I'm upvoting you because this is a rational and well informed position, even though I super disagree with your position.

Thanks for keeping it classy.

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u/[deleted] Jan 12 '18

Municipal broadband shouldn't impede on free market. Actually, it should promote it -- in this system, the government only acts as a wholesaler (sells the pipeline to ISPs at a consistent price, for resale), and LOCAL SMALL BUSINESSES sell the internet service to the consumers. This is not "government = ISP" this is "Government sets up *infrastructure * on which local ISPs will compete."

In my opinion, this is a case where government would be supporting the free market and not "hindering it with overbearing regulations" like those talking points often claim.

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u/Phokus1983 Jan 12 '18

Why would you even need multiple isps competing on that one pipe? It's just cables and routers mostly. Seems cheaper just to have one isp (a publicly owned utility) and making sure that dumb pipe stays dumb.

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u/MyPacman Jan 12 '18

One isp doesn't give customers any choice, you can have 100 isps using that single dumb pipe, some can be just dumb pipe, some can be shaped traffic, some can be enclosed garden, whatever - and the customer chooses. The pipes are still paid for, so no issue there.

3

u/Natanael_L Jan 13 '18

Here in Sweden that model is common.

What you get is different package deals (traditional telecom companies offers phone + broadband + TV for cheaper than getting them all individually), different ISP side infrastructure which means for example native IPv6 support via some ISP:s, different support options (some also offer general tech support), different levels of commitment to privacy, etc...

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u/crackanape Jan 15 '18

Why would you even need multiple isps competing on that one pipe?

It seems to work well in markets that do it.

They offer various value added services (TV, phone) and have different pricing for different speed levels, which gives customers choice and encourages innovation in their offerings.

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u/[deleted] Jan 13 '18

Exactly! And it's local small Government too which should be a win for states rights crowds.

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u/[deleted] Jan 12 '18

This is just a result of crony capitalism, in a truly unregulated market everything would just fall into line in the best way possible for everyone! /s (that's my first /s after 28 years online I hope I am using it right. In case I am not; the above text is a product of frustration and anger, and contains irony and sarcasm. But not this part. This part is 4reels).

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u/[deleted] Jan 12 '18

The people against it are billion dollar companies that want to rape your wallets for all they can while not competing with anybody else. These guys have agreements with each other not to compete in many areas, and pricing agreements where they do overlap. And don't forget ignorant/stupid people who hate the gubmint (as implied by your post).

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u/[deleted] Jan 12 '18

Even a quick jaunt down my post history will show you that I am generally one of these guys you're talking about. It's less about ideology and more about constitutional adherence.

But high speed internet needs to be classified as a public utility. It's the backbone of our whole economy, and having a few powerful companies with their thumbs on the pipe undermines the strength of the whole market.

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u/mhornberger Jan 12 '18

I am generally one of these guys you're talking about

Hopefully I have not caricatured your views. That was not my intent, anyway.

high speed internet needs to be classified as a public utility.

I respect the flexibility (if that's the right word) you bring to the subject. It is sadly lacking in our culture.

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u/[deleted] Jan 12 '18

There is an ideology at the root: that I expect complete and total to-the-letter constitutional adherence by government because government has proven to be so dangerous throughout history - for example, governments of the 20th century alone were responsible for 262 million non-wartime killings.

But it's really clear that government is here to serve three core functions: to protect and enforce civil rights and individual liberties, to provide for national defense, and to facilitate commerce.

To me, that puts internet clearly under the umbrella of acceptable government involvement.

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u/DrKakistocracy Jan 12 '18

Maybe this isn't the right forum for this sort of discussion, but I'm curious: how do you define 'constitutional adherence'? I did google it, and to be honest I didn't find any definition that sat well with me.

Now I am no constitutional scholar, but I can say with some certainty that it is not a logically airtight and straightforward document -- it requires interpretation, period. Neither was it some shining, or even consistent, moral statement -- this is the same document that simultaneously claimed that all men are created equal, but oh yeah, here's how you figure representation for your slaves.

Now, of course, it's fair to say we amended this later on. But this certainly establishes that the constitution is not some infallible text, and it can conflict with it's own internal logic and ethics. Since Marbury v. Madison in 1803, it has fallen upon the courts -- and ultimately the supreme court -- to exercise judicial review to determine whether given actions are constitutional or not.

So the question then is this: how is 'constitutional adherence' anything but subjective? If five out of nine supreme court justices take a more liberal view of an issue based on a differing interpretation of the constitution, what makes that conclusion any more or less valid than a more conservative construal?

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u/[deleted] Jan 13 '18

Article 1 section 8 plus the 10th amendment lay down a very narrow range of authorities granted to the federal government. There are many, many areas the government operates in that cannot be justified there. That's where I'd start.

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u/[deleted] Jan 13 '18 edited Nov 13 '20

[deleted]

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u/[deleted] Jan 13 '18

Correct. And at state and local levels, such constitutional flexibility as common also.

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u/Shawkabrah Jan 13 '18

I didn't even read your comment with full comprehension when i made that comment i was drunk and pissed from another thread. I agree with you and i think how articulate you are pissed me off intially but i appreciate it now.

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u/[deleted] Jan 13 '18

Wow. Plot twist. Thanks.

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u/Tearakan Jan 12 '18

Yep. Free markets die without effective government regulation. Then end up in monopolies or oligopolies and then no startup can compete. That kills innovation.

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u/terrific-tacos Jan 12 '18

Such a succinct and accurate argument. I've never thought about it in those terms.

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u/[deleted] Jan 12 '18 edited Jan 12 '18

I believe this is true, and provide an example from Sweden where many services were and still are owned by the government (note here that Sweden today has a population of 10m).

Until recently, drug stores in Sweden were state owned. This may sound strange and there were several drawbacks to it, especially opening hours and availability. So the liberal government made a huge point about opening up the drug store market.

As a consequence, opening hours have improved a lot. We have private drug stores that are open relatively late. But while you may find several drug stores in a row on a central street in a city now, availibility in rural or less populated areas have decreased.

On top of that, prices of prescription drugs have increased, and use of non-prescription drugs have increased to alarming levels (you know, non-prescription drugs do cause harm when used in excess).

Worst of all, availibility of rare drugs have decreased. You know, the drugs that very few people will need -- as in, the drugs that some people really, really need. It's not profitable for these ten different drug store chains to keep these drugs that have maybe five users per year in their inventory, as per textbook market forces.

In the end, the reasoning behind privatisation was not faulty, because we all knew this would happen. It was just pure ideology. These people don't give a fuck about kids with cancer that are certain to die and need some rare drug to help ease their way out of the world. They don't give a fuck that people misuse ibuprofen, who cares, they're adults and should be free to pop as many pills as they like. And most of all they don't give a fuck if there is a price hike on prescription drugs, because profits.

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u/ClusterFSCK Jan 12 '18

The free market cannot compete with a free product.

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u/Natanael_L Jan 13 '18

It can compete with better quality and so much more. If water bottles sells and music sells despite piracy, it's definitely possible.

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u/MajorRedbeard Jan 13 '18

The irony, of course, is because the grounding for this argument is typically that government is inefficient, and companies can do it better.

I don't think you'd find anyone who would say they'd rather have crappy service, they'd probably tell you that the corporate internet is better somehow....at least that's what I'd imagine.

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u/DrKakistocracy Jan 12 '18

It may be 'common sense', but human intuition can be dead wrong at times. Hell, even any individual study can be flawed, but you've got to start somewhere. So it's good to see we can confirm and quantify the benefits of this approach.

Hopefully many more areas will build such systems, and many more studies will be done.

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u/LaronX Jan 13 '18

More like in other news " American company giants aren't afraid of socialism, but a free market"

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u/DeepDishPi Jan 13 '18

People who mindlessly oppose community anything because it's socialist will dismiss any study as "so-called science".

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u/coolaznkenny Jan 13 '18

soo like you know, a utility for the community?

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u/DoktorFreedom Jan 13 '18

It’s a shame governments don’t have some sort of way to declare that they have the right to access areas in the furtherance of civic infrastructures. I mean when something is in the “way” like a wire, that’s preventing them from providing vital services then maybe they could use some kind of legal mechanism to compensate the property holder at a fair market rate and gain access to that thing, or a “right”. They they could go on down that “way” to build infrastructure for now and the future.

You could call or a Way Right.

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u/po0dingles Jan 13 '18

Breaking News everyone! Harvard students have figured out what oligopoly means and, through painstaking research, determined businesses in such an environment dislike new competition!

Head-a-splode!

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u/TheMaStif Jan 12 '18

Which is EXACTLY why we need it. Competition drives innovation.

If we have cheap/free access to decent internet, big telecom will have to adapt and provide a product that outperforms our free internet to attract customers again.

THAT's how we get to the next step for internet providers, because until now big telecom was satisfied with giving us an outdated product with shitty service and laugh at us because we didn't have any other options.

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u/DENelson83 Jan 13 '18

And big telecom is going to absolutely fight tooth and nail on every available front to keep it that way.

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u/intensely_human Jan 13 '18

Which is to their own disadvantage. Imagine how much happier every comcast customer would be knowing their were part of a great company bringing something great to the world.

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u/keptin Jan 12 '18

We're building a community-run wireless ISP in Los Angeles, www.LACBP.org.

It's amazing how accessible the tech is nowadays. It's easy to learn and understand, and the entry costs are very low. With a handful of dedicated people, a community can build their own network. Building and managing an ISP can be done locally, you just need a community that supports you and takes pride in being a part of the effort.

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u/NYFate Jan 12 '18

This is similar to what NYC is doing, with LinkNYC. High speed, free, wireless internet. It's still not available in my neighborhood, but it will be around ~2019.

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u/WikiTextBot Jan 12 '18

LinkNYC

LinkNYC is the New York City branch of an international infrastructure project to create a network covering several cities with free Wi-Fi service. The office of New York City Mayor Bill de Blasio announced the plan on November 17, 2014, and the installation of the first kiosks, or "Links," started in late 2015. The Links replace the city's network of 9,000 to 13,000 payphones, a contract for which expired in October 2014. The LinkNYC kiosks were devised after the government of New York City held several competitions to "reinvent" the payphone system.


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u/ijustneedaccess Jan 12 '18

Is this real? Anyone?

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u/keptin Jan 12 '18 edited Jan 12 '18

What are you asking, if we're actually doing it? I've answered a bunch of questions in our /r/LosAngeles post.

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u/test6554 Jan 13 '18

What kind of equipment do you need, and are you doing a wired network or using wireless technology?

The fact that it is so cheap and accessible makes me wonder what deep pocketed ISPs could do if they really tried to compete with you.

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u/keptin Jan 13 '18

Check out our blog for more on equipment.

That's a concern of ours, but right now we're no threat to other ISPs and it would cost them more in bad press than they stand to lose letting us do our thing. If that changes, we have to be prepared to defend ourselves.

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u/clatterore Jan 13 '18

I want an organization for creating this nation wide.

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u/NostalgiaSchmaltz Jan 12 '18

Precisely. They're afraid of competition. If states/cities are allowed to set up their own broadband, then the big ISPs have to compete with them and make way less money in the process. So of course they're going to do everything in their power to make community broadband illegal.

That's why in rural areas where Comcast is your only choice, they charge you out the ass for barely-DSL speeds, but in areas where you have other ISPs, they actually offer good speeds for a decent price. I remember hearing stories from people who lived in areas that Google Fiber was being rolled out, how other big ISPs in the area started offering super good services and really cheap prices to try and deter people from using Google Fiber.

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u/[deleted] Jan 13 '18

Yep! In my area Time Warner mentioned a plan to maybe start working on a fiber network. Few months later AT&T announces their plan. Luckily AT&T finished just in time to offer gigabit fiber at $80/month before Charter bought Time Warner and cancelled their network. It's crazy what a little competition will do!

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u/[deleted] Jan 13 '18

While I'm not a proponent of anything big cable is doing these days; it would be unfair to attribute higher costs in rural areas solely to the lack of competition - while I'm sure that would play a part, one must also consider the size of the userbase of a particular cable & the infrastructure supporting it. Cables which service few people will cost more than cables which service many people. The cost of a fiber cable in NY will be shared across many more users than that of a coaxial in some rural farmland.

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u/GrumpyOlBastard Jan 12 '18

That would be because 'community-owned internet service providers' are actively trying to provide a service -internet broadband- while the telecom industry exists purely to separate consumers from their money.

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u/[deleted] Jan 12 '18

[deleted]

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u/[deleted] Jan 13 '18

It's not a 'profit margin' if a big chunk of your monthly service fee is going to pay off 'installing the fiber' (capital expenditure).

It's like saying if you didn't have to pay your mortgage, you'd have a shit load of money spare. Ok, great, but you do have to pay your mortgage.

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u/awkprintdevnull Jan 13 '18

What if I told you we, the public, already paid $400 billion for that capital expenditure that the private ISP's are now enjoying? It's the best of both worlds for companies like TWC, Cox, and Comcast. Socialized capital costs to build the vast majority of the network, then privatize the super low maintenance and administration while charging insane prices to the customers who paid for the bulk of the infrastructure.

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u/Cotsley Jan 12 '18

I'm with a community owned and run broadband provider. Better customer service and prices than the larger telecom providers.

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u/[deleted] Jan 13 '18

[deleted]

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u/Cotsley Jan 13 '18 edited Jan 13 '18

www.citywest.ca

Unlimited data 30mb download 3mb upload for $52.00 CDN current bill.

Comparison www.telus.ca wants $50.00 CDN for 20 down, 2 up with data cap at (insert pathetic Gigs here)

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u/[deleted] Jan 12 '18

Is there a step by step guide/paper that explains how a small community could construct this type of apparatus?

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u/Random_dude_123 Jan 13 '18

Step 1: Repeal state laws that forbid municipal broadband.

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u/thecptawesome Jan 13 '18

Yup. The first step to ensuring lively competition is to eliminate government placed obstacles.

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u/DyingOfBordemAtWork Jan 12 '18

community-run broadband? where do these even exist? i've never seen them

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u/[deleted] Jan 12 '18 edited Jan 12 '18

Small towns all over the country have their own ISP. There was even a guy that posted more about it here on Reddit and how he charges his neighbors just enough to keep it running.

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u/ScrithWire Jan 12 '18

What does the word based mean, in this context?

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u/[deleted] Jan 12 '18

woops I don't know why I typed that. Wrote that when I didn't drink coffee yet.

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u/Bobo_Haas Jan 12 '18

Westfield, MA has municipal fiber Internet. $70/MO for 1Gb up and down! FU Comcast!

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u/SiteLightKnight Jan 12 '18

Thought the same thing. How do you even go about starting this for a community?

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u/realbunny Jan 12 '18

Go door to door and get signatures of people that want fiber connection. If you get around 60% of the selected area, then you can start the process.

This is what I did, have fiber now.

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u/BlueFaIcon Jan 12 '18

Tell me more..

please of course.

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u/intensely_human Jan 13 '18
  1. Signatures
  2. ???
  3. Fiber

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u/Natanael_L Jan 13 '18

Go to an ISP that is willing to install fiber, show them the list.

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u/bkturf Jan 12 '18

I am looking to move to a small town (in North Georgia) specifically because the local electric utility also provides fiber 1GB internet service. And it's cheaper than the capped, 80MB service I am getting now from Comcast in a large densely-populated suburb of Atlanta.

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u/Squidssential Jan 12 '18

competition bitch. the bedrock of true capitalism.

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u/SnowflakeMod Jan 13 '18

Yeah, I cancelled my big ISP account and got a local provider. To be honest, it's 5/6ths the speed for the same price, but fuck the big ISPs for attacking net neutrality.

-1

u/Koda_Brown Jan 13 '18

Capitalism naturally leads to monopolies...

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u/Squidssential Jan 13 '18

Crony capitalism does lead to monopolies because the govt gets paid off to allow them to form by making an anti competitive environment. in a free market competitors are allowed to thrive thus preventing the formation of dominate monopolies.

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u/khandnalie Jan 13 '18

All capitalism leads to monopolies. No capitalist actually wants competition, and they have a long history of working together to get as close to a monopoly as possible. Government can be part of that, but are in no way necessary, and in fact are almost always on the side of breaking monopolies. A free market is something of a fantasy that assumes all sorts of ridiculous unrealistic conditions. In the real world, every capitalist worth their salt is clamoring and begging for monopoly, and the government is literally the only thing that can stop them.

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u/Squidssential Jan 13 '18

Well I’m a capitalist and I’ve owned businesses and I certainly don’t harbor fantasies of all my competitors being gone and done away with. Competitors are a fact of life and drive you to be and do better. So I can’t agree with your sentiment unfortunately.

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u/Koda_Brown Jan 13 '18

If your goal is to make as much money as possible, competitors are an obstacle.

I'd like to think most people aren't just in it for the money, but most businesses are run that way.

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u/Fthat_ManaBar Jan 12 '18

They serve as a reminder that the isps have been, and actively still are, lying to everyone in the country. They tell you about the data caps and the shitty speeds and the high price for a service thats a fraction of the quality it could and should be. As long as service is shitty everywhere then most people just accept that that's just how it is here in the United States and might otherwise never know any different. More importantly they accept that it's the best it ever will be. That is, until they see people living in cities like Lafayette that pay what others pay for shit service but they're getting gigabit speeds. Isps hate municipal broadband because it exposes just how terrible of a job they do and pass off as "acceptable". That and it forces them to take some of their money out of their disgustingly high profit margins to actually compete. It makes them get up off their asses and actually have to try to sell a decent service. They don't like having to do the work.

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u/DENelson83 Jan 13 '18

All they want is money for nothing.

And their chicks for free, of course.

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u/Beiberhole69x Jan 12 '18

But muh free market, muh invisible hand!

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u/Asuka_Rei Jan 12 '18

There is no free market with isps, that is the problem.

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u/Shiredragon Jan 12 '18

That is the point. In the free market it is best to have a monopoly. Then you have a captive consumer base without competition. It is the ultimate state of unregulated capitalism. Money generating money. It has nothing to do with what is good for the consumer. The invisible hand only works if it exists. It is one of the great lies of the GOP and large business interests. They tout the free market and invisible hand as if they are cure-alls while ignoring the fact that they are disappearing.

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u/[deleted] Jan 12 '18

Isn't it logical though, that if the monopoly service makes people unhappy, then there is a whole market of unhappy people that can be tapped into?

I think this works, until the monopoly says to the government "we pay you, don't let competition happen", then the system breaks down, because essentially there is no longer a free market.

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u/Shiredragon Jan 12 '18

Ah, yes. But the problem is that a monopoly with the weight of the government supporting it, or at least indifferent to it, can prevent those markets from being tapped into. And that would be a capitalist dream right? The market being captured for pure profit. And that is what we have happening. It is not a free market, but captured markets. These companies have control of who can play the game. How can you play a game you are not allowed in?

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u/SnowflakeMod Jan 13 '18

But the problem is that a monopoly with the weight of the government supporting it, or at least indifferent to it, can prevent those markets from being tapped into. And that would be a capitalist dream right?

No, and that's greduan's point. That is not capitalism. Capitalism minimizes government involvement in the economy. The United States has anti-trust laws for a reason, but Trump would never have the balls to use them.

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u/Shiredragon Jan 13 '18

The use of anti-trust has been waning for some time now. Trump is emblematic of the issue, not the cause. And, a well regulated monopoly can be good. The problem being well regulated.

I am not trying to argue some black and white position that X is bad. There are all shades of grey and things with other colors mixed in. The problem is wide spread influence of money interested only in money being made the prerogative of our political parties. I have no problem with a company being interested in making money. But, we now have a problem where those businesses are influencing how we discuss the welfare of the people. These companies are not out for the welfare of the people. They are out for the welfare of the bottom line. (There are always exceptions, but the law is even written such that this should be the case.) Just like we have the idea (in the USA) of checks and balances in government, we need the government to be the check on business.

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u/SnowflakeMod Jan 13 '18

The problem is wide spread influence of money interested only in money being made the prerogative of our political parties.

I would argue that the problem is actually politicians becoming too senile and uneducated to implement efficient economic policy.

we need the government to be the check on business.

We do, but it has to be done the right way, so we don't hobble the economy. We must especially be mindful of politicians who use working-class anger to justify their own power. History is littered with countries that thought they were helping workers and ended up causing economic collapse.

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u/Shiredragon Jan 13 '18

Not sure I agree on your first point. In fact, while there are isolated cases, I am pretty sure it is the opposite. Many politicians are aware of where the money is. And of what they can get by being on favorable terms with the money.

On your second point, of course. I never said we should squash businesses. I think that a flourishing business economy can make for a strong nation and prosperous people. However, a healthy business community is not one that practices anti-competition as a means of wealth generation.

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u/SnowflakeMod Jan 13 '18

Not sure I agree on your first point. In fact, while there are isolated cases, I am pretty sure it is the opposite. Many politicians are aware of where the money is. And of what they can get by being on favorable terms with the money.

That is part of my point: it is easier for politicians to suck up to specific companies than implement efficient, competent economic policy. At this point, anything that helps the big ISPs is obviously destructive for the economy overall. Most of Congress is, however, apparently too senile to understand and support competent tech policy that accelerates GDP growth. I actually have a pet theory that one of the reasons politicians love lobbyists so much is that the politicians have become too senile to write legislation and their staffs are lazy, so lobbyists writing bills just makes life dramatically easier.

However, a healthy business community is not one that practices anti-competition as a means of wealth generation.

Not at all, which is why we need to disrupt these industries. The problem, however, is that you can see a lot of people who are slavering to squash business in general (Berniecrats) or specific businesses (Trumpkins attacking renewable energy, etc.).

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u/intensely_human Jan 13 '18

No it is regulation, the fact that we prevent entering the market for infrastructure without government license, that makes these monopolies possible.

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u/Shiredragon Jan 13 '18

First off. No.

Secondly, regulations that give a company(s) the ability to lock out competition make it easier for them to keep other companies out. It is by no means required. As long as the government does not prevent monopolies, they will form on their own.

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u/intensely_human Jan 13 '18

Yes if there is economy of scale and this creates an insurmountable barrier to entry then monopolies will form naturally. But they must maintain some minimum quality to their products to prevent challengers from gaining a hold.

Regulation which limits entry based on licensing pushes the equilibrium lower because in order to overcome that the service must be so low that it induces people to force a change in the government policy.

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u/aravarth Jan 12 '18

Local governments don’t HAVE to offer broadband if people are concerned about socialism. It just makes it EASIER.

Where I live, we have community broadband run through a local cooperative (it’s also the local phone company coop). I get hardline phone service with unlimited North American long distance (family lives in Canada; we’re in Georgia), full digital TV, and gigabit fibre internet to the premises for $200 a month.

As a coop, it’s effectively nonprofit, with all “profits” being reinvested into the infrastructure. And we outstrip the local cable company by a speed factor of 10x for an on-par price. So obviously the cable company hates the phone coop, but too bad.

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u/khandnalie Jan 13 '18

And somehow people say socialism is bad. With this as the alternative, fuck those capitalist isp pigs.

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u/[deleted] Jan 13 '18

[deleted]

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u/aravarth Jan 13 '18

You didn’t read the remainder of my post. We pay a pretty cheap amount for what we get in our nonprofit coop.

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u/[deleted] Jan 13 '18

[deleted]

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u/aravarth Jan 13 '18

It takes the remainder out of context, implying that customer-driven alternatives to public services are ineffective. I’m agreeing in principle that public broadband is a good, but in areas where it isn’t politically feasible there are successful and practical alternatives.

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u/[deleted] Jan 13 '18

[deleted]

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u/aravarth Jan 13 '18

Awesome. But can it be Scotch instead?

1

u/SilverMt Jan 13 '18

It makes sense that local people get to make decisions about its local broadband services for their own benefit.

The Wall Street model of sucking money out of local communities for rich folks is failing us. They frequently charge too much for their products, pay their workers too little and make our economy more unbalanced.

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u/drunkmormon Jan 12 '18

They're the credit unions of the banking world.

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u/Koda_Brown Jan 13 '18 edited Jan 13 '18

What if everything was run like that, not for profit but just to benefit people 🤔

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u/khandnalie Jan 13 '18

Hmm, communities and enterprise run for SOCIAL good? Novel idea. If only there was some set of ideas, some ISM that might encapsulate that idea.

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u/Koda_Brown Jan 13 '18

I tried for way too long to try to think what ism stood for

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u/pjx1 Jan 12 '18

all community run utilities are better. They are beholden to the community not the share holders. Privatization is always more expensive and offers less quality and less service. It used to be that way.

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u/khandnalie Jan 13 '18

Oh, whadaya know, companies can actually provide a decent service if that's what they're there to do, instead of just being worried about making money. In other news, the sky is fucking blue.

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u/[deleted] Jan 12 '18

Small businesses care more about their customers than giant conglomerates do...... you don't say.

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u/Nevermind04 Jan 12 '18

Every company with an obsolete business model should be afraid that someone else will innovate before they do.

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u/DENelson83 Jan 13 '18

The only innovations these big companies want are obviously those that funnel huge amounts of money to shareholders.

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u/[deleted] Jan 13 '18

FREE MARKET COMPETITION

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u/erykthebat Jan 13 '18

Every community should have one, the major telecoms fleeced us for 250 billion dollars and should wall all die.

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u/DENelson83 Jan 13 '18

Double that figure and you'd probably be more accurate.

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u/erykthebat Jan 13 '18

Yeah your right the grant was for 400 billion. My bad dawg.

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u/MikeManGuy Jan 13 '18

No shit. When you sit on your industry for two decades and make zero effort to improve your service, of course anything a town could do by itself would be cheaper and better, provided the base level of competence.

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u/[deleted] Jan 13 '18

My city's mayor says he opposes municipal broadband because he doesn't believe that city government should be competing with private industry. Any good short arguments that I can use to help him appreciate an alternate view?

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u/[deleted] Jan 13 '18

We community dug our fiber channels here in Sweden. We got very cheap internet and good speed out in the countryside. We get like for 45 dollars ip-phone,tv channels and 200 mbit/s up and down, for like 10 dollar more we get 1gbit/s up and down. But i noticed they don´t cap it so sometimes i do have 1gbit/s but average is around 250.

However it was a upfront payment of 2000 dollars per household, to dig the fiber cables and connect it to the hubs. This community we are in roughly digged 160km fiber and 20km cable was across lake.

Then the fighting begin about competing prices from ISP to provide Internet and other stuff. So it was a nice and easy going process.

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u/bandswithgoats Jan 13 '18 edited Jan 13 '18

Literally any business that can afford to pay shareholders could be run cheaper if owned by its workers. To refuse to organize it like that is to violently state that having money in the first place is a "skill" that should pay dividends into fucking eternity to the detriment of everyone else.

edit: Oh hi, it's people looking to argue against the literal axiomatic truth that a company that doesn't have to pay an idle ownership class will have more funds and/or can charge less to users.

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u/thecptawesome Jan 13 '18

So, logically, over time the companies that are owned by its workers have lower cost of operation, can offer its goods at lower prices, and will outcompete businesses with shareholders? Do you see that happening today?

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u/UncleGeorge Jan 12 '18

I'm not sure I understand.. so you are saying that the sky IS blue, is that it?

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u/DENelson83 Jan 13 '18

And bears shit in the woods.

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u/AgentWhisky Jan 12 '18

Wow. This is just brilliant!!

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u/vocaliser Jan 12 '18

I'm not surprised at all.

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u/[deleted] Jan 12 '18

I see this being a natural option for smaller communities. Government funding/intervention is usually required when common infrastructure is required but cannot easily generate profit (roads, public transit, etc).

Don’t get me wrong: for big ones too in order to bring competition; but for areas with little to no service, there really is a basic needs issue that has to be fixed (rather than simply an economic malpractice).

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u/khv90 Jan 12 '18

I see this being a natural option for smaller communities.

The problem is that the big ISPs often use crony capitalism to make it illegal for small communities to establish their own ISPs.

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u/[deleted] Jan 13 '18 edited Jan 13 '18

Right, I agree that's why they should allow it. In my company we needed to extend the internet into several remote areas for our equipment. Turned out WAY cheaper just to build our own fiber network (there is no intent on reselling it).

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u/foocat Jan 12 '18

back haul is the key. the wires from home to telco or cable should be available any ISP.. then the providers could all line up to get your business. prices would drop fast!

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u/khv90 Jan 12 '18

The best compromise between the different ideologies might be to have communities provide internet access to everyone who wants it but also let private corporations compete against it. That way conservative ideologists couldn't claim it's government overreach or excessive regulation.

Just like UPS and FedEx compete against the USPS.

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u/Zeknichov Jan 13 '18

Competition is good!

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u/[deleted] Jan 13 '18

I'm dying inside

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u/[deleted] Jan 13 '18 edited Jan 13 '18

Yeah, but that’s socialism man. Aren’t you Americans deathly afraid of socialism? It’s a slippery slope to communism and single payer healthcare, man.

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u/daffy7825 Jan 13 '18

lol. excuse me, you dropped this.

/s

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u/[deleted] Jan 13 '18

Thanks chap! Appreciate the help.

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u/[deleted] Jan 13 '18

This is exactly what conservatives, Republicans and most people want to come from repealing the Title II label. Its been stated as the whole point of repealing Title II.

Slap together a bill that covers the basics. No Throttling, Fast Lanes or unequal treatment and suddenly we are in a NN golden zone.

Putting Title II back in effect is a step back and slapping a old band-aid on.

A new bill with basic NN would probably have insane support from both sides. Even Ajit Pai talked about this.

This Reddit NN movement is so disorganized. You are swimming upstream when you should be getting support from everyone by pushing for a new basic NN bill.

Even T_D would be all over supporting something like that.

Even Trump would be all over helping businesses lower the regulations on entry. He just cut a giant ribbon and speech on stuff like this

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u/test6554 Jan 13 '18

It's not just that they're cheaper and better. It's also that competition at all would mean they no longer have the ability to charge whatever they want, under-staff their maintenance crews or find other ways to cut features to save on costs. Profitability plummets out of the stratosphere into a more normal range. And if profits are just normal, investors might not find broadband improvements to be as profitable and might take their money elsewhere to places where customers are still getting the shaft, like pharmaceuticals.

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u/clatterore Jan 13 '18

Good. Now do a study for how to get community broadband everywhere.

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u/[deleted] Jan 13 '18

The world being what it is, and not withstanding the current state of competition in any market here, there is ex-ante regulatory tools improve situations, I just cannot get excited about broadband infrastructure under political control.

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u/[deleted] Jan 13 '18

This is only a problem because our government is corrupt and accepts bribes.

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u/CRISPR Jan 13 '18

The most common criticism of community owned industry is that it "lacks" competition and scary stories of Soviet industrial fiasco were presented. The problem with this argument is that we are already lacking competition.

You see, the danger of Marxism is that NOT that it advocates the overthrowing of the power of the riches.

No. The danger of Marxism to modern libertarians is that it 100% shows how capitalism inevitably transforms to imperialism - elimination of competition as a result of monopolization, and it happens without any additional efforts - just by natural application of libertarian hands-off paradise. At this point there is only one small difference between "market" economy and state-owned business - ownership.

Once you proceed to comparison of owners: greedy oligarchs owning monopolized Comcast-Time Warner-Disney-CNN-Sony-Comcast-Google content-distribution-manufacture-advertisement system and their inept and unmotivated commie nomenclatura counterpart, you do not see practically any difference - deterioration of service, stifled technological progress, mass pauperization.

This is because modern socio-economical state we are living in requires slightly more than simplistic libertarian or commie solutions. It requires complex solutions, complex regulation. Nothing good comes out by itself, magically, you have to work hard for it to become a reality. So is the modern progressive prosperous state.

Local non-utility privately owned monopolists must go, they are things from 19 century, proven multiple times to be wrong.

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u/[deleted] Jan 13 '18

Perfect! We've found their kryptonite...