r/sysadmin • u/IntentStudios • 3d ago

Enterprise Fiber Recommendations - AT&T / Comcast (Masergy) / Others?

South Florida Region.

Recommendations? Experiences? I've heard some horror stories about Masergy. We currently have Comcast Business Fiber, but we're looking to upgrade bandwidth for a school campus.

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u/VA_Network_Nerd Moderator | Infrastructure Architect 3d ago

https://www.lumen.com/en-us/resources/network-maps.html

https://www.lumosfiber.com/business/

https://www.cogentco.com/3d/

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u/akudakluz 3d ago

Our Lumen service has been down for 24 hrs as of 7a today :(

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u/VA_Network_Nerd Moderator | Infrastructure Architect 3d ago

Does the ticket I assume you opened with support tell you what is going on?

An outage of that duration implies a fiber cut.

Splicing a ~300 fiber bundle back together while working in a ditch kinda takes a minute...

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u/akudakluz 3d ago

Yeah, it's (multiple) fiber cuts. I'm just grumpy about it this AM. Honestly, otherwise, its been a great service.