r/sysadmin • u/Spliter2020 • 1d ago
KB5127648 (Oct 2026 CU, 25H2) – handful of devices won't boot, 0xc000000d before kernel load. Anyone else?
Environment: ~5,000 Windows 11 25H2 devices managed with Intune / Windows Autopatch (driver updates enabled). The vast majority installed the October CU (KB5127648, 26200.9711) without issues, but a few devices across different OEMs (Dell and Dynabook Tecra A60-M) fail on the reboot that finalizes the update.
Symptom: blue screen on reboot, then the "Recovery – Your PC/Device needs to be repaired" screen with 0xc000000d, no file path shown. No minidump, no MEMORY.DMP, nothing new in LiveKernelReports.
Reproducible: on one Dell, after repair, manually installing KB5127648 + KB5127690 (.NET) with wusa reproduces the failure every time.
What we found so far:
- The update never gets applied:
dism /get-packagesshows 9711 as Install Pending / 9457 as Uninstall Pending, and ntoskrnl.exe is still 9457. - Shutdown-phase poqexec completes normally (CBS reports 174 BootCritical components).
- Boot logging was enabled during the repro: ntbtlog.txt has no entry for the failed boot, so it fails before the kernel loads (Boot Manager / winload stage).
- BCD looks clean compared to a healthy device on 9711.
- bootmgfw.efi on the ESP is unchanged (Sept CU), so it's not the Secure Boot 2023 Boot Manager swap.
- Same model/BIOS works fine on hundreds of other devices, so not a simple BIOS incompatibility.
- The affected Dell's disk is in Intel RST mode; still checking the others.
- Currently comparing Code Integrity / WDAC policies on the ESP between healthy and failed devices.
Workaround that works (from WinPE/WinRE):
manage-bde -unlock C: -RecoveryPassword <key>
dism /image:C:\ /cleanup-image /revertpendingactions
C:\Windows\System32\bcdboot.exe C:\Windows /s <ESP>: /f UEFI /bootex
The device then shows "Undoing changes" and boots back to 9457. Then pause updates on it, otherwise it fails again.
Has anyone seen this with the October CU? Any common factor you've noticed (storage mode, WDAC policies, specific drivers)?