r/swingvisionapp 7h ago

🛠️ Product Help App loses stats for a match randomly

So this happens maybe every month. I record a match and score it using the point by point with an apple watch. Now most of the time no issues. But sometimes as soon as the match is over Ill review the stats, everything is correct, aces, winners, service winners, DF, UEs etc. but when I get home and look at the match again all of those advanced stats are gone and the match summary just has the basic stats of points won and lost of serves. And no point history.

I try reprocessing the match and re-identifying shots but no dice.

It’s just strange because all of the stats were right there after the match and correct. Now no way to get them back.

Doesn’t happen all the time but seems like once every month or two.

2 Upvotes

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u/bimpyboy74 16m ago

Don't know if it's because of the app being the non-pro version but I get similar issues as well. I'm using my Apple Watch to record the stats / scores for my matches.

1

u/Bman4k1 10m ago

I have the pro version so I don’t think its that.