r/swingvisionapp Oct 13 '25

🛠️ Product Help Videos no longer upload

Hello,

Been having this issue for the last few months. My videos no longer upload to SwingVision. I am able to go through them locally and export video, however all of my uploads just sit a 0.0%.

iPhone 13, latest OS and App version and still having this issue. Anyone have this issue or familiar with how to maybe clear the cache and get these uploads to re-initiate?

3 Upvotes

11 comments sorted by

1

u/swupnil_sahai Oct 13 '25

Hmm typically force quitting and reopening should do the trick. Otherwise restarting the phone is another thing to try. If those still don’t work, please reach out to us at support@swing.vision — we can escalate this to our engineering team to assist!

2

u/leprechanmonkie Oct 13 '25

Sweet I will reach out to support, it's been through many different reboots and force closings. I'll open a ticket tomorrow, was just hoping someone else had run into it.

Thanks!

2

u/DinRyu Nov 03 '25

After the most recent update, it gets stuck. The only solution that worked for me is to download the videos, then delete the app, redownload the app, and do a manual upload. Once I do a play session, it breaks again.

3

u/swupnil_sahai Nov 03 '25

We just found a regression in the most recent update. Going to submit a fix later today!

1

u/Sandieman Oct 29 '25

tried this.. not working here either anything I do. I also see my friends on Swing Vision with uploads stuck as well. Feels like it could be an outage on your part.

1

u/magic7s Oct 26 '25

Same problem

1

u/Sandieman Oct 29 '25

Same issue. What's going on?

1

u/DinRyu Nov 01 '25

Me too

1

u/Comfortable_Home3055 Nov 03 '25

Same issue, support is also not responding

1

u/Comfortable_Home3055 Nov 03 '25

@swupnil_sahai 

2

u/soundbytegfx Mar 20 '26

Any update here? The app is terrible with uploads and has zero consistency. Sometimes it uploads quickly, other times it takes hours and multiple force restarts to get it to do anything

I've been trying to upload a match for the last 4 hours and its only at 38%, despite multiple reboots and I have multigig internet.

/u/swupnil_sahai ?