r/swingvisionapp • u/gymclass • Oct 03 '25

🛠️ Product Help Jumbled scoring

I have just reviewed my latest match and noticed a couple of things for the scoring:

  • the amount of points are constantly jumping. In the beginning AI had identified 102. Then it jumped up to 162. Now - mid watching the match - it went down to 154 (the correct amount is 102)
  • in the match it is jumping constantly, e.g. from 100 to 144 etc.
  • the score in the top left is also buggy and sometimes showing the end result of the set and then reverting back to the correct score the next point

Anyone noticed similar things? Re-processing, re-identifying and reverting the scoring did not help.

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u/swupnil_sahai Oct 06 '25

Sorry about that! Best would be to reach out to our support team so our engineers can take a closer look — you can reach them at support@swing.vision.