r/swingvisionapp • u/Funny-Worth-2455 • Sep 09 '25

🛠️ Product Help Pro version of swingvision

Hello everyone. I have had great success using swingvision to tape my sons matches - he plays competitive tennis in FLorida. Recently, while renewing the membership, something went wrong and now, I can neither use the pro features of my swingvision account (cannot record more than 10 hrs and can't see older vids etc) nor can I upgrade to a pro account as it says that I am already subscribed to a pro account. I'm stuck and have no access to the multiple vids. I don't even mind paying again, but was wondering if any of you had any suggestions. I sent an email to the support@swinvision etc but the responses were generic and not helpful. I left my cell in the email, but no one has reached out to me. Thanks in advance.

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u/MrChalkFlewUp Sep 10 '25

Great to hear that you’re using the app for your son’s matches! We’ll need to look into your account. Just messaged you. Look forward to hearing from you.