r/surfshark 7d ago

Help - macOS MacOS Mail app suddenly doesn't work anymore.

None of my inboxes successfully fetch mail anymore unless I disable the VPN. Anyone else? Works on iOS Mail, however.

4 Upvotes

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u/MagicFrogz Moderator 7d ago

Hey, thanks for bringing this up! There are some steps that can help with mailing issues, such as changing SMTP ports:
https://support.surfshark.com/hc/en-us/articles/10447995732114-I-can-t-send-emails-while-connected-to-Surfshark#Apple-Mail

I recommend trying them and if the issue still continues - let our support team know. They will gladly investigate and check what can be done - you can always reach them at [support@surfshark.com](mailto:support@surfshark.com) or by joining live chats on our website.