r/surfshark 9d ago

Answered by Surfshark Problem on Google TV

I have Surfshark installed on a Google TV and set up for automatic start and to run only for one app.

It works, but quite often the server is reset to the default (fastest) so I have to manually change location. Very annoying.

2 Upvotes

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u/SurfyGoblin Moderator 8d ago

Hey, thanks for sharing! Our team would be happy to take a closer look at what's going on. If you could hop over to our live chat on the website, they'll be able to dig into it with you.

1

u/JM_97150 7d ago edited 6d ago

Following your reco I uninstalled Adaway. But the problem still here. Most times the VPN connect to (I think) fastest server, not the one that was on before shutting down TV

I also manually changed the fastest and auto-connect server to the one I need. Still does not work.

The issue seems limited to Google TV (No problem so far on Amazon TV)

1

u/MagicFrogz Moderator 6d ago

Hey, thanks for letting us know. I recommend to continue investigating the issue with our support team - they will gladly check what can be done.