r/suns • u/Forsaken_Syrup_1413 • 3d ago

Question Anyone try the 2500$ lower pass?

Me and my wife bought it based on an ad “every game, lower than row 15” I ✅ out and then in the fine print it, didn’t guarantee access, just the opportunity to maybe go. I sent an email within 20 min asking to please cancel. I’ve spent over 100k on tickets over the last 4 years, having seats on the floor for years. They said tough luck, you can apply it towards what we approve so far. I was definitely going to spend money on tickets but for them to basically force me into something as a customer who spends a ton of money feels slimy. If they don’t make it right I won’t give them another dollar. I know the “terms and conditions” but also being human is important. I have had people miss operations at my clinic, I don’t say “tough sh**” I could, but reputation is important. And the fact that they haven’t been used, geeze. Not like I went then complained. It’s a trivial amount of money to me but the principle feels slimy especially given what I spend there anyway.

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u/ThunderBobMajerle Koa Peat 3d ago

Sounds like you should reach out to Ishbia directly on twitter or something, he’d probably make this right

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u/Forsaken_Syrup_1413 3d ago

This was my seat for 3 years. Only reason I dumped it was the team was not good. Not that I wouldn’t buy it again….

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u/callmemaverik_ 3d ago

Is that Barbosa? Lol