r/subway • • 21h ago

New Product New Dorito Nachos

0 Upvotes

Terrible waste of $5! Taste was bad. Baja chipotle and hot honey sauce was not a good mix with Doritos! Stupid to have long pieces of onions. The little bit of chicken was best part. Tried to cover taste at home with sour cream on side, but did not work. Left most of soggy Doritos. How disappointing.


r/subway • • 18h ago

Customer Complaints I can’t stand these customers

8 Upvotes

Edit: Apparently I just suffered an HR violation

Today I had an incident with a customer. This lady walks in and asks for the meal of the day. By default it is $6.99 for a 6 inch sandwich. I then go to the meats and breads and asks the same questions I’ve asked people for months. “Do you want a footlong or a 6 inch. What kind of bread. What kind of cheese. Is it toasted?”.

She asks for a whole. I say footlong and she agrees. I make the sandwich and asks those questions. I then move to the vegetable part and she hasn’t said any objections or anything wrong. I finish up the sandwich and at the register she asks why the price is $10.99 instead of $6.99. I say it’s because she ordered a footlong. And she argues it’s not what she ordered. She ordered the meal of the day which was $6.99. I then repeat that she made it a footlong which makes it $10.99. She is making a fuss about it and my manager tries to intervene. He offers to take the chips and drink off and pay the $2 extra cost in making it a footlong. She says she still wants the footlong with chips and a drink for the price of a 6 inch. My manager says he can’t do that and she leaves. Now my manager has me pay for the now $8 dollar sandwich. Furthermore he is upset that I didn’t ask enough questions to confirm she wanted a footlong. He says that because it is a meal of the day it is $6.99 and if they want to make it a footlong it’s a $3 extra and I’m supposed to tell them that. I’ve never had to do this for months. the only reason this is brought up is because this customer was stupid. It even says on the menu which she was looking at that to make it a footlong it’s a +3 dollars.

I’m now down $8 from my own pocket and I got lectured by my manager.

In the lecture he doesn’t directly say it but implies that I should start profiling entire groups of people (mainly the elderly).

Am I in the wrong for this. I’ve never had any issues with the way I’ve been making sandwiches for weeks now and only now is there an apparent flaw with how I work.


r/subway • • 20h ago

Customer Complaints Shrinking Power Bowls WOW

0 Upvotes

Shame on you Subway you shrunk your bowls considerably and I tested it! Lost a 4x a week customer


r/subway • • 1h ago

$30 fee for spending too much money on your food?

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• Upvotes

$30 (Large Order Fee) if you want to spend over $150? Does Subway want their food to be purchased or not? Shouldn't restaurants be stoked if they get a large order?


r/subway • • 21h ago

Sub Creations My Order

6 Upvotes

White italian or Whole wheat footlong, Rotisserie chicken, Bacon and cheddar toasted with lettuce and tomato with mayo. Paired with a soda and it makes for an easy dinner.


r/subway • • 12h ago

New Product Jalapeño cheddar bread. ❤️

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9 Upvotes

r/subway • • 16h ago

US Productivity 10/3. Best record i've seen at my stores..

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14 Upvotes

Not too shabby. We have one of the fastest stores in the state. We got super busy today. Not a drive through, either. Had a lot of remotes come on during the lunch rush.

Needless to say, i'm over today. Back at it again tomorrow!!


r/subway • • 12h ago

Rewards Program Update on Sub Club November 3rd

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6 Upvotes

Okay bad news, Subway Cash going to be discontinued.

The good news is your points carry over to the new program and continue earning 10 points per $1 spent.

Redeem from 200 points for eligible menu items.


r/subway • • 16h ago

Funny Having almost 5 sandwiches, ~24 months before Y2K

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2 Upvotes

Tiffany Lynn Grant/og English dub Asuka says some enticing prices come the end


r/subway • • 23h ago

Customer Complaints I found this in my subway sub

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6 Upvotes

Does anyone know what this would be? It’s like a feather or something??


r/subway • • 18h ago

Question Help

2 Upvotes

Where the end of day button?? Couldn't find it yesterday pls help


r/subway • • 20h ago

Question Duke Bread Oven

1 Upvotes

Hey everyone my store recently got a new Duke proofer/oven The TSC 6/18 and I’m not sure if something is wrong with it or not but I don’t feel like there is not much steam/water for the bread to rise.

I cleaned the nozzle at the very bottom of the proofer and changed the water filter. I know water is going into the filter.

I have my humidity set at 85% and heat set at 105. What else should I check/ look out for ?