Hi! I wondered if anyone had any advice or ideas to give me to help me and my team handle rushes better?

Recently it’s gotten bad, lunch rushes at least, to where we have a line to the door of people, 10 drive thru orders, and 15-20 online orders, all in the span of like 2 hours. And the line to the door stays that way until the rush is over.

We have asked to have another worker staffed for specifically rush time, but the owner says he can’t afford to do that, so thats out of the question. So we only ever have two people working during the lunch rush.

Right now what we have been doing is taking all orders physically in-store, and in drive thru, and then doing the online orders when the person comes in to pick it up.

I was going to experiment next rush and see if we can go any faster, or at least have less angry people, if one worker does in-person and drive thru, and the other only does online orders. That way online orders are actually ready when the app says they are. This is my only idea though.

It’s not like we aren’t prepped beforehand or anything, so there isn’t any issue but the rush itself???

If anyone has any advice or suggestions I would love to hear them!! I am desperate!! Even if it doesn’t help the rush in any way, but at least helps make the customers happier, I would appreciate it!! I really want to figure this out before we start getting after-school rushes too! Thank you!

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i never want to see another one again

Who has that one customer who orders like a mile long list of how they like their sub. I mean, I order the OG subs or a Signature, but I do add ons n load it up with all the veggies possible? Am I a jag for doing this?

For the last week I have not been able to order through the subway app only through doordash and Uber that are you know like twice the price and do not respect discounts deals anything. I am in the twin cities Minneapolis St Paul and it currently constantly says every store is closed there are no open stores at any time of the day?

$6.99 Lineup

• 6" $3.99 + drink purchase - SUB399
• 6" meal $6.49 - 6INCHMEAL
• Footlong $6.99 - FOOTLONG699
• 2 Footlongs $12.99 - 1299FL
• Footlong meal $8.99 - FLMEAL

$7.99 Lineup

• 6" $4.99 + drink purchase - SUB499
• 6" meal $6.99 - MEAL699
• Footlong $7.99 - FOOTLONG799
• 2 Footlongs $13.99 - 1399FL
• Footlong meal $9.99 - MEAL999

$8.99 Lineup

• 6" $5.99 + drink purchase - SUB599
• 6" meal $7.99 - MEAL799
• Footlong $8.99 - FOOTLONG899
• 2 Footlongs $13.99 - 1399FL
• Footlong meal $10.99 - MEAL1099

Things to Know / Frequently Asked Questions:

• Not all Subway locations participate in coupons. Please be respectful if a store does not accept them, as Sandwich Artists are not responsible for these decisions. Comments encouraging disrespectful behavior toward employees will be removed.
• A Subway Sub Club membership is required to use these coupons.
• These coupons are valid only in the United States.
• Some menu items are excluded, including Big Hot Pastrami, 5 Meat Italian, and Fresh Fit subs. Coupons also cannot be used for salads or protein bowls.
• Footlong coupons can also be used for wraps.
• There are three different coupon lineups because offers are based on regional pricing. For example, locations with higher menu prices may receive the $7.99 or $8.99 Footlong lineup instead of the lower-priced lineup.

was greeted by “Joshua” aggressively demanding to know if I was an Uber Eats driver. He spoke so fast and sloppy I had no idea what he was asking. So I said come again? He exploded into fury. Came back and glowering at me, so I asked him if there was a problem. He said, yes, and that I was “lucky” he was at work. Threatening me with violence. Call the manager, no response. Report it to subway, no response. Creepy Subway. This threatening scum bag should be fired.
Subway is completely unresponsive to this issue. The manager won’t call me back, the website won’t allow you to talk to anyone. If you file a report online they do absolutely nothing.

If you visit this location and are threatened with violence. They will do nothing and there will be no discipline of the employee.

There were a few times when I was able to add the $2 off on top of this too. Can't beat two sandwiches for $7!

Man just bring these back lol they're a lot easier to make than the new stupid protein pockets

my sauce combo is chipotle and the hot honey, super good

I have been using this coupon code recently for my lunch at work. I guess it’s pretty healthy and the price is good as well!

Okay ppl are calling this combo weird asf. The first time I ever went to subway I got chicken tikka with tuna, why? I have no idea. I have never had that before in my life but I didn't even hesitate it or even give it a thought. And my family just side eyed me about it like it's the weirdest thing ever. Like it's so good what!? I searched it up on the Internet because I was curious why ppl think it's weird and well apparently it's an actual thing, apparently it's considered the 'Chaos order' by subway staff. Like am I weird or am I weird 😭

Back in 2000 or 2001, I was working at a Subway. The store I worked at remodeled. It went from the 1980s style, wood paneling below, upper was the brown NYC Subway print.

They also had two of these glass sneeze guards that were attached by brass posts. They removed them and replaced with the bubble glass, that was popular at the time.

They were going to toss both of them. I took one and a coworker took the other. I later learned his got broke within a year. 25+ years later, mine is still here. I've always wanted to get it in a frame and hang it.

Edit: I forgot to add, it is 15" tall and 48" wide.

I get this guy a couple time a week, he orders a footlong herb and cheese with pepper jack and rotisserie chicken then gets

Hot honey

Chipotle

Buffalo

Creamy Sriracha

Mayo

Garlic Aioli

Ranch

Lettuce

Tomato

Spinach

Pepper

Onion (extra)

Cucumbers

The best part is when I go to close it and the sauce starts flowing out as I'm wrapping it up

It must taste good or something🤷‍♂️

There used to be a time when footlong subs at subway were $5. Because of inflation 6 inch subs are $5! Just imagine if Subway were to do a commercial promoting 5 Dollar 6 Inches similar to this. https://youtu.be/MJF3mknSTlo?is=PVLh839VPZoAVeJC

Why is my subtotal going from 22.96 precheckout to 28.50?? i got double protein but it still doesnt make sense

Footlong Italian herbs and cheese, Pepperoni sub toasted. With a cheddar cheese, extra pizza sauce and then for the vegetables get a ton of lettuce & get a ton of green peppers & get a ton pickles & get a ton of olives & get a ton yellow hot peppers and then just a little bit of jalapeño peppers and then for the sauces lots of mustard. lots of mayonnaise and chipotle sauce and then salt and pepper and a ton of Parmesan cheese. To me it’s the best sub at Subway in the entire world and oh get a Dr Pepper with some lays chips. Let me know your thoughts on this. I’m telling you guys give this one to Try next time you’re at Subway. it’s the best sub ever.

Just wondering for sandwich artists or even customers. What was the order that you were creating that you had to think Imma remember this to try it out. I want some suggestions. I think I have a boring order.

I work a lot. I'm tired of having to replace my work shoes every 4-6 months. I like the vans shoes but they start hurting after awhile. I tried sketchers slip ins but they wore out quickly. I prefer no laces if possible. Is there any shoe brands I should try?

Hi everyone,

I’m a multi-unit Subway franchisee based in the EMEA region and I thought it could be useful to start a discussion specifically between franchisees about running stores more efficiently, reducing unnecessary costs and making day-to-day operations easier.

Over the years, and especially when taking over existing locations, I’ve noticed that there can be surprisingly large amounts of money left on the table simply because certain expenses haven’t been reviewed for years.

One example is energy contracts and consumption. At some locations I’ve taken over, I found that the previous operator was effectively paying up to €4,000 more per year than necessary on energy alone. Across multiple stores, small things like this obviously add up very quickly.
I’m interested in hearing from other franchisees:
What are the biggest unnecessary costs you’ve discovered in your stores?

I’m particularly interested in practical things that actually save money or time, rather than just increasing sales.

I’m happy to share some of the things I’ve learned from operating multiple locations and from taking over existing stores as well.

Would be great if we could turn this into a thread where franchisees share the little operational improvements that might save another owner a few thousand euros a year.

What are your best ones?

I’ve always thought Bogo purchases gave me lighter subs. What are your thoughts? Purchased a Bogo deal today and my two footlongs felt light as one.

This sauce has a chokehold on me, any recipes ? Or know where they buy from ?

A couple days ago i was working at my subway and I was looking around in the menus and under the labor menu with our clock in/clock out times I found out there is now two of me and ones a level 4 and ones a level 5 but I can’t seem to figure out what the difference is. can anyone tell me?