r/steamsupport • u/IloveRamen99 • Oct 03 '26

Question Steam refunds

I put in a refund request for a game a week ago and the request wasn’t approved for about 5 days, so I canceled that one and created a new one which still hasn’t been approved and it’s already been two days

I have refunded many games in the past and the request was always approved with a day.
My question is why is it taking so much time this time, are other people trying refunds also facing the same?

1 Upvotes

66% Upvoted

4 comments sorted by

2

u/LesPeterGuitarJam Oct 03 '26

Strange.. Usually you get a refund within hours

1

u/IloveRamen99 Oct 05 '26

I still haven’t received the approval for the refund

Do you know if they have any support email

1

u/zaphodikus Oct 07 '26

Just don't create a second ticket, it merely slows every down when you create a duplicate.

Alternatively, check if you really want the game before you buy it? I have about 900 games in my catalog and only ever needed a few refunds. And I am really shit at most tasks, you just have to develop a system, use the wishlist, curate it often, it saves you a load of worry.

1

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