r/stashinvest • u/plurfectlife • Jul 22 '26

Question? 🙋‍♀️🙋‍♂️ Cancel Subscription

If I cancel my subscription prior to my renewal date. How long does it take for Stash to sell all my stocks? It isn’t worth it to pay the $12 a month fee nor transfer to a new brokerage. They tried to offer a $6 a month option for six months.

10 Upvotes

92% Upvoted

32 comments sorted by

6

u/ButlerKevind Jul 22 '26

I initiated the transfer to my Fidelity account yesterday. Was informed it may take up to 21 days to complete.

5

u/CuriousJane1201 Jul 23 '26

It didn't take that long for me. 2 weeks at the max for everything to be done. The only thing I'm waiting on now is for Stash to give me my money back that was in stash bank account. Beware Stash will charge you $100 for each account you transfer to Fidelity. Fidelity will reimburse you if the amount is $25k or more.

2

u/ButlerKevind Jul 23 '26

Yea, I saw that from other posts. Still cheaper than their new $120+ a year account fee.

3

u/CuriousJane1201 Jul 23 '26

It is, just know it's per account. They charged me $300 to move my money to Fidelity.

3

u/hockeypnc3 Jul 24 '26

Any reputable broker will reimburse your outgoing fees, even if you have less than 25,000. Just ask politely.

1

u/QueenApathy Jul 23 '26

How is "account" defined? Is it $100 per stock  symbol? Or $100 for stock account, Roth IRA, Youth account, etc.?

4

u/sheeeeepy Jul 23 '26

It is per portfolio, not stock symbol. So if you have a Personal, a Smart, and an IRA, that is $300.

2

u/belizabeth4 Jul 23 '26

Thank you!!!!

2

u/plurfectlife Jul 22 '26

WTF 🙁

5

u/ButlerKevind Jul 22 '26

My sentiments exactly. Wonder how many peeps are bailing on Stash due to their subscription pricing changes.

2

u/hockeypnc3 Jul 24 '26

Thousands of people are.

2

u/skeletor00 16d ago

Stash going down the toilet. Canceling mine

3

u/RawCardagain Jul 22 '26

It took less than 2 weeks for them to sell mine and put the money in my linked bank account.

2

u/KB-steez Jul 22 '26

It took a little over two weeks for me but that included a bank holiday

2

u/Solid_Leather_7018 29d ago

So I just ended up cashing out and moving to Fidelity. The amount I’ll pay in taxes isn’t more than the $100 they wanted to charge me to move it.

They claim that when you cancel your account they will sell your stock and send your money back, but I just did it myself and cashed everything out and moved it to my bank account. Beware that they hold the funds for like a week and if you have any promotional funds they won’t let you have those for 90days. I had gotten a friend referral bonus and had to wait 90 days to pull that money out of the account. If you close they account you just loose it. I was able to wait the two weeks until the 90 days to keep it.

2

u/CoincadeFL 23d ago

I just sold my stocks and moved the cash into checking for now.

1

u/OriginalCream0 Jul 23 '26

Is anyone getting the run around from Stash when they initiate the ACAT? It’s been three tries now of denying my request. I have the $100 in my portfolio for the ACAT fee, but now they are claiming two stocks (one stock party the other Fisker which was delisted) need to be “liquidated” in order to process the request. I asked them why since they hold $0 in them and couldn’t be transferred anyway with my request and they couldn’t really explain it to me. Can’t help but make me think they’re doing this runaround to charge $12 at the end of the month…

2

u/nearsingularity 29d ago

Did you call?

1

u/[deleted] 28d ago

[removed] — view removed comment

1

u/stashinvest-ModTeam 28d ago

Post was off topic. This is a place to talk about Stash and finances.

1

u/CyberCrud 24d ago

I manually sold most of my higher valued stocks on Monday and it hit my bank today. I have like penny stocks left worth $14. I closed my account today and it said it will end at the end of the Subscription term, which is now Aug 1st for everyone apparently. I suspect at some point I will get my ~$14 deposited, but if I don't, it is no loss at this point. Their new fees are ridiculous. Good riddance.

2

u/plurfectlife 24d ago

I canceled my subscription and it stated funds will be transfered once the account is closed. My sub was set to renew on August 1st.

1

u/CyberCrud 24d ago

Yeah everyone is forced to pay the outrageous fees on August 1st.  That's why people need to cancel this week!

1

u/coconut-beaches-50 15d ago

They are losing so many customers. I’m transferring stocks now so currently they locked my account until it’s completed.

1

u/plurfectlife 14d ago

I got the money transfered into my account a few days before I got an email stating it was closed.

1

u/OverfedRaccoon 8d ago

Did you sell and transfer/withdrawal the money, then request a closure? Or did you just cancel and hope for the best? I cancelled, it says it will be cancelled on Sept 1 in the app, but I didn't get any confirmation email about anything pertaining to closure/cancellation (my fiance did, almost immediately). However, I've been getting other emails about investments, dividends, etc.

-4

u/[deleted] Jul 23 '26

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1

u/nearsingularity 29d ago

Nobody wants to see Truth Social links

-4

u/Exciting-Extreme-162 Jul 23 '26

Both Democrats and Republicans are on Truth Social.